MarquesaJen is taking a short break

Loading
Jen Cywinski

Contact shop owner

Jen Cywinski

Reviews

No reviews in the last year
See reviews that mention:
quality 2 shipping 6 customer service 2
View all 20 reviews

Shop policies

Last updated on February 4, 2011
~Welcome to Marquesa Jen's shop!~

I aim to provide the best products to my customers using quality materials, an eye for detail, and

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If your purchase is damaged in the mail I will gladly offer you a replacement the damaged item.

If the item can be repaired then I will refund you the shipping charge and fix it, then return it to you.

Please remember that some items are one of a kind and cannot be replicated.


I do not offer refunds at this time.
Payment
Payment must be made via Paypal.

Please pay within two days, otherwise message me and let me know your circumstances. If I do not receive notification of payment or a message from you after a week(7 days) of purchase then the sale will be cancelled and the item will be relisted.

For instances that you need to wait to pay and DO message me, payment must be received before 30 days.

Sales may be cancelled by the buyer up until the day after purchase as I will have shipped the product after that time.
Shipping
I ship via first class at the Post Office.

If your address on etsy doesn't match your address on paypal I will send you a convo asking which is your address and I will send when you confirm. Please keep your address on paypal updated. I don't want you to not get your order :(

I try to use recycled mailers as much as possible in order to decrease waste and to keep the shipping rates low.
Additional policies and FAQs
I do not do custom orders at this time.

My materials are either bought new or salvaged from other jewelry.