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MarshmallowDream's Shop Announcement

** WE HAVE MOVED ALL THE VINYL MONOGRAM WORK TO A SEPARATE ETSY SHOP CALLED - KUSTOM VINYL MONOGRAMS - WE LOOK FORWARD TO YOUR CONTINUED BUSINESS **

** Provide your contact number for speedy communication in dealing with your order. ** If your item is needed for a specific date - Please provide this information, other wise your item will be completed in the order in which we receive it ** Our process time usually runs 24 to 48 hours; however, when our order volume is high or we have to order something for your order, then our process time may be 4 to 7 days, please message to confirm timing for orders needed on specific dates ** Thank you!

Personalized items are not refundable. If there is a mistake made on our part, then your item will be replaced or refunded if we are out of stock. If there is a mistake made on your part, then unfortunately the item is yours to keep.

We do not refund shipping charges once an item has been shipped, unless a shipping mistake has been made on our side of the order. If your item is returned to us due to an insufficient address, refused shipping or because of a none deliverable address, then we will contact you and you will be required to pay for additional shipping to have the item shipped to you correctly.

This shop accepts Etsy Gift Cards.