martinez824's Shop Policies
Welcome to our Etsy shop.
All items hand made with love and care. Please contact me should you have any questions regarding an item or would like a custom item.
Thank you for stopping by. I hope you enjoyed your visit here.
All items are made to order. Please allow approximately between 5-10 business days to make your item. Unless specified in listing. PLEASE communicate with me BEFORE purchasing if processing time does not meet your needs. I will do my very best to accomodate you.
Business days are MONDAY through FRIDAY, not including weekends or holidays.
USPS First Class Mail, which normally takes 3-5 postal business days.
Delivery time depends on location. Tracking number is provided after your order is shipped.
Please be advised seller is NOT responsible for lost or damaged items incurred by post office once shipped.
If something is returned unclaimed or refused by customer at time of postal delivery, the customer is responsible for the cost of reshipping of the item.
Refunds and Exchanges
NO REFUNDS OR RETURNS 48 HOURS AFTER ITEM IS PURCHASED. All items are made to order.
Please be sure to communicate any concerns you may have prior to purchasing my items. We want you to be happy, so we will make sure you receive the best hand crafted item made with care.
For custom orders, we will provide pictures prior to shipping.
Sales Tax included in sale price of the item.
Last Updated November 16, 2013