TheMountainAsh
Shop policies
Last updated on
June 14, 2017
In this disposable throw away world we live in I feel at Mountain Ash that it is important for me to try and reclaim traditions shunned by modernism and return to a time when every day objects were things of beauty and had a build quality that stood the test of time.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All items are 'handmade' Please allow for slight variations from products displayed.
If your item is damaged, then I will offer a free exchange. If exchange is not possible (one of a kind?) then a full refund will be offered.
Please contact me within 7 days of receiving item if there is a fault. After this time, it will be at my discretion whether refund is eligible.
If your item is damaged, then I will offer a free exchange. If exchange is not possible (one of a kind?) then a full refund will be offered.
Please contact me within 7 days of receiving item if there is a fault. After this time, it will be at my discretion whether refund is eligible.
Payment
Payment can be made through PayPal or by cheque. Please make cheques payable to "Calum Faoerin-Cruich"
Please allow two days, from receiving payment for your order to be dispatched. This gives me time to pack your item and pop along to the post office.
Please allow two days, from receiving payment for your order to be dispatched. This gives me time to pack your item and pop along to the post office.
Shipping
I ship using Canada Post to anywhere in the world. If you have need of the item urgently please, let me know and I will see what I can do.
Being ecologically minded is more important today than ever. It is for this reason that I re-use packing material. If you would prefer 'new' material let me know.
Please note that buyer is responsible for any and all duties and custom charges that may be incurred.
Being ecologically minded is more important today than ever. It is for this reason that I re-use packing material. If you would prefer 'new' material let me know.
Please note that buyer is responsible for any and all duties and custom charges that may be incurred.
Additional policies and FAQs
All intellectual property rights, legal, personal and moral to all words, phrases and images remain the sole ownership of myself. No transfer of said rights is granted by sale.