mateoandtobias

custom digital wall art prints for your home and office

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Announcement    Welcome to mateo & tobias where you will find a wide variety of modern wall art prints that are customizable. They would add a beautiful and personal touch to your home, office, and workspace. Our prints would also make a wonderful gift and keepsake!

Please take a moment to add mateo & tobias to your favorite shops!

Thanks so much for visiting!
Have a wonderful day!
Cathy ♥

Announcement

Last updated on Apr 22, 2021

Welcome to mateo & tobias where you will find a wide variety of modern wall art prints that are customizable. They would add a beautiful and personal touch to your home, office, and workspace. Our prints would also make a wonderful gift and keepsake!

Please take a moment to add mateo & tobias to your favorite shops!

Thanks so much for visiting!
Have a wonderful day!
Cathy ♥

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mateoandtobias

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mateoandtobias

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Shop policies

Last updated on June 16, 2020
Welcome to mateo & tobias! ♥

mateo & tobias create quality handmade with love digital art prints and greeting cards.

From personalized birth announcements, inspirational sayings, Bible scripture, personalized name art and more! Each piece of art can be customized to fit the decor of your home. A beautiful touch to your home, office, or studio. They also make wonderful gifts and keepsakes!

Digital files are sent directly to your email address. From there, you can print at home or at the photo lab of your choice.

All of my items are meticulously designed and crafted in my home studio with lots of love and care. I take great care in the quality and details of all my work.

Please take a moment to add mateo & tobias to your favorite shops!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you have any questions or issues with your purchase, please contact me at mateoandtobias[at]gmail[dot]com and I will work with you until you are 100% satisfied with your purchase. Because of the nature of the items, digital items are non-refundable.
Payment
I accept Direct Payment on Etsy via Direct Checkout (Visa, Mastercard, American Express, Discover). You can use PayPal through Direct Checkout also.
Shipping
There is no shipping charge for digital file listings, as no physical item will be mailed to you. For printed items and greeting cards, I ship worldwide. Shipping costs are are calculated according to the listing and your region. Any customs/duties charges are the sole responsibility of the buyer.
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DIGITAL FILES:
High resolution digital printing files will be emailed as a JPEG file to the email address that you have on file with Etsy. NO physical item will be mailed to you.

Because of the nature of the items, digital items are non-refundable.
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WALL PRINTS:
Proofs for art prints (if required) will be sent within 24-48 hours of completion of purchase (ie. all information needed to customize your print is provided), to the email address that you have on file with Etsy.

Shipping for printed items occurs within 2-3 business days of purchase and payment and approval of your proof. Please note that payments made by eCheck will be shipped as soon as the eCheck has cleared.
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GREETING CARDS:
All greeting card purchases will be shipped within 1-2 business days.
Additional policies and FAQs
TERMS OF USE for DIGITAL FILES:
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1. You may print your file as many times as you would like for yourself or to give as a gift.
2. The digital file is NOT to be shared in any way (ie. through email, on free share sites, as a downloadable file on any site)
3. By NO means is the file to be resold for a profit (digitally or physically) or used to create a product for sale, either digitally or physically.

The purchase of this item DOES NOT transfer the rights to the item. By purchasing this item, you agree to these Terms of Use.

Because of the nature of the items, digital items are non-refundable.

If you have any questions, please do not hesitate to message through Etsy or email me at mateoandtobias[at]gmail[dot]com.

Thank you for visiting mateo & tobias!
Have a wonderful day!
Cathy