materialgirlMPLS' Shop Policies
I thrive on creating one-of-a-kind pieces from re-purposing materials. All of the items in my shop are handmade by me, many have added hand-stitched details, and all are truly unique. I locally source my materials: from thrift stores, donations, local coffee roasters (burlap coffee sacks)....Locally sourcing my materials and supporting other Etsy artists for purchasing notions and hardware is my way of supporting other local and handmade businesses. Thanks for checking out my shop. Cheers!
I accept paypal and plastic via Direct Checkout. If you wish to cancel an order, you must contact me within 24 hours of placing the order, otherwise the order will most likely have already shipped.
Shipping charges are listed with each item. I ship using USPS, priority for smaller items. Larger items are shipped first class to decrease shipping cost. If you would like an alternative shipping method, please contact me and I can arrange that. I cannot be held responsible for lost packages. In such an instance, it will be the purchasers responsibility to contact the postal service regarding the matter. The purchaser may request delivery confirmation and/or insurance, additional fees will apply. Convo me for more information.
Refunds and Exchanges
I do my very best to portray all of my items as honestly as possible. What you will see in the photos with the listings is what your item will look like. If for some reason you are not satisfied with your purchase, contact me within one week of receiving the item and I will do my best to correct the situation.
The care for most of my items should be spot cleaning with a damp cloth only, unless otherwise noted in the listing. I am not responsible for damage done by improper care.
If you don't love your purchase, tell me. If you love, love, love your purchase, please tell a friend or 2 or 3...
Additional Policies and FAQs
I would love to collaborate with you on a custom order...just click the 'custom order' button on a listing to start the convo!
Lori Norvell, based in Minneapolis, MN, USA
Last Updated March 28, 2014