Matthan

Totes, Pouches, Key Fobs, Pincushions, and More!

Avondale, Arizona · 17 Sales

Matthan

Totes, Pouches, Key Fobs, Pincushions, and More!

Avondale, Arizona 17 Sales On Etsy since 2009

0 out of 5 stars
(12)

Shop owner

Dee

Contact

Matthan is taking a short break

Loading
Dee

Contact shop owner

Dee

Reviews

No reviews in the last year

Anonymous on Mar 19, 2012

5 out of 5 stars

Perfect for the beach and everyday use, thank you for taking the time to work on these for me. I appreciate it and will be back :)

Anonymous on Mar 19, 2012

5 out of 5 stars

So glad I added this to my order, it's perfect for up coming travels :)

Anonymous on Mar 19, 2012

5 out of 5 stars

I know this tote will last me for years to come and I can fit so much into it, thanks.

View all 12 reviews

Shop policies

Last updated on April 5, 2012
Hello! Thanks for taking the time to look around. Matthan is the channel used to share my creations with you!

What you see is what you get. On EVERY listing the first picture will be of the actual item you will be purchasing. I believe that ensure customer satisfaction it is your right to see the item you are purchasing. Additional pictures may be added to provide an example of the item's use. Prop items are not included in the sale.

I appreciate every customer, past, present, and future. If you have questions, comments, concerns, or special requests please don't hesitate. All convos are responded to within 48 hours [and usually much quicker then that:].

Custom orders are available on most[if not all] of our products, please convo us for details for a particular item, and keep in mind that those can take up to six weeks to complete depending on current orders.

All items are handmade in sunny Arizona. Every effort is made to put the best quality into the items. Please keep in mind that some items will have slight variations, due to the handmade factor. If you are unhappy with the variation we do accept returns or exchanges (see below).

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
Paypal is accepted through etsy. Another alternative is RME[please request this payment in note to seller or convo]. A 72 hour window is given to make payment starting at the time order is submitted. Please do not order if you do not plan to pay.
Shipping
SHIP TO YOUR PAYPAL ADDRESS!! PLEASE MAKE SURE IT'S CORRECT :D

If the item you purchase is ready-made it will be shipped within 72 hours after payment has cleared. If it is a special custom project we will discuss a shipping ETA with you ahead of time. If something bizarre happens, and it is going to take longer we will convo you to discuss the time frame.

How long will it take my order to get to my longing arms?

Smaller items ship via USPS First Class with Delivery Confirmation and take anywhere between 2-14 business days depending on where you call home(within the USA). Larger orders go USPS Priority, unless you specify that you would prefer UPS, and typically arrive within 2-8 days. If you need to meet a deadline and would like fast shipping, convo us and we can figure it out ASAP!

International orders are shipped via USPS International First Class. Transit times average 14-28 business days for delivery. Buyer is responsible for all fees associated with Duty, Customs Adjustment or VAT.

What if it's lost in transit?

All USA orders will be accompanied with delivery confirmation to track your order in transit. For international orders, it is buyer's responsibility to request registered mail at his/her own expense.

The option of insurance is also available at an additional fee, for USA and International orders.

In any case, should a concern arise, contact me. We can work something out.

For packaging, we strive to be eco friendly. When available, we reuse clean packaging. Smaller items get shipping in envelopes and larger orders ship in boxes. If you would prefer new packaging just let us know when you order in note to seller.
Refunds and Exchanges
Shop items* can be returned within 10 days for minus 10% restocking fee from listing price. Minus the costs associated with the listing and sale of the item, and the cost of shipping both ways.

You may also exchange an item* for one of equal value, however additional shipping costs will be the buyers responsibility.

Custom orders are non-refundable.

*Must be returned the as it was received. If there are signs of use, the option of a refund will be denied. Only an exchange will be given. It does not apply to custom orders. Custom items are not returnable unless there is a problem with the craftsmanship.