matthewkocanda

Indianapolis, Indiana

matthewkocanda is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

matthewkocanda is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 9, 2013

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If your print arrives and is not to your satisfaction, I offer full refunds with the return of the print, or a reprint of the piece sent to you free of charge.

Reasons acceptable for refund / reprint:
-Damaged print
-Unacceptable colour changes

Just send me a photograph detailing the damaged part of the print and we will talk about options.
Payment
In my store, I am currently accepting payment by PayPal, credit card, and Etsy gift cards. I do not accept money order or personal check through here, but send me a message if that's the method you'd like to pay with, and we will make something work.
Shipping
After receiving an order, I immediately begin the process of shipping it out to you. First, I make an archival print of the piece that you've purchased. Then that print is placed in a protective sleeve with not only my business card, but also a hand written note. That is then placed in a bend-proof mailing envelope, and shipped out to you. I ship through the USPS post office near my house, and it usually takes anywhere between 2-5 days for them to deliver it within the United States.