mattleavitt

TREE by Matt Leavitt

Portland, Oregon On Etsy since 2010

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mattleavitt

TREE by Matt Leavitt

Portland, Oregon | 208 Sales

Announcement    Thanks for visiting!

Can't find the tree you're looking for? Contact me. I may have it for you.

Announcement

Last updated on Oct 8, 2016

Thanks for visiting!

Can't find the tree you're looking for? Contact me. I may have it for you.

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Matt Leavitt

Contact shop owner

Matt Leavitt

Reviews

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shipping 3 customer service 3

Shop policies

Last updated on April 14, 2015
I love to look closely, play, and experiment. I'll work with anything.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
SHIPPED ITEMS: If you receive your shipment and are unsatisfied with the items you purchased, please let me know and we'll talk about an exchange or return. I want my customers to be happy with everything I make, and with every transaction.

NOT YET SHIPPED ITEMS: On Etsy, it is up to the seller whether to grant a cancellation and/or full or partial refund. If you make a purchase and then decide you want to cancel your order, I will generally not grant a cancellation or refund. This is because I'm charged a fee immediately when any order is placed. If you want to cancel an order, ask me and I will consider it. The quicker you make the request, the more likely I will accommodate it. At best, I will refund your payment MINUS the fee I've been charged and a small processing fee. I'm an independent artist/maker, not Amazon or Walmart, so understand I can't absorb the costs you may be used to.
Shipping
SHIPPING TIME: Shipping can take up to two weeks, though it is usually sooner. I allow myself this time in case I discover a printing defect and need to replace a print, and because some orders require handmade shipping materials to protect the product, or because of unusual dimensions. Once your order is packaged, I ship first class (2-3 days within the U.S.) unless you make a special request beforehand.

SPECIAL SHIPPING ARRANGEMENTS: If you require overnight shipping, shipping by a certain date, a note to the recipient included, or any other special arrangement, please ask me about it in an Etsy Conversation, not in the note you enter when placing an order; these notes are easily overlooked because I receive no special notification. Any of these services will require an additional fee, plus the cost of shipping.

INTERNATIONAL: Understand that can not be accountable for, or knowledgable about, the postal systems of every country in the world. USPS does not furnish this information. You may be better equipped to research this matter than I am. Some countries' postal services tack on considerable charges that are not included in the shipping fee that you pay to my store. I do what I can to reduce th

PACKAGING: Prints and original drawings are shipped in a protective plastic sleeve in a rigid photo mailer or with something rigid inside a bubble mailer . Multiple orders ship together with items in individual plastic sleeves, sometimes two prints per sleeve to save on waste. If you require an individual plastic sleeve per print / drawing, let me know in a Conversation through my Etsy store. Fragile sculptures are shipped with packing peanuts in the smallest sized cardboard box that will do the job.
Additional policies and FAQs
I would love to do custom orders. Get in touch!

About prints: Prints of my original drawing are very high quality. I scan the images at a high resolution (600 dpi), and visited a lot of print shops, scrutinizing the quality of prints and sometimes getting proofs of my work made before I settled on the right print shop. The paper was chosen carefully to preserve the artwork's fine detail. Every decision was made thoughtfully.