MDHandfieldDesigns

Handcrafted learning toys made in Canada

Edmonton, Canada | 575 Sales

MDHandfieldDesigns

Handcrafted learning toys made in Canada

Edmonton, Canada 575 Sales On Etsy since 2013

5 out of 5 stars
(104)

Shop owner

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Announcement   We have relocated to an office space in Edmonton! If you are local to us and would like to pick up, please use coupon code LOPICKUPFROMMDH at checkout.

Tentative Christmas order Cutoff Dates ( to be adjusted based off of current orders)
USA: Nov 10 (Canada Post) Nov 23 (DHL overnight)
Eastern Canada: Nov 15 (Canada post) Dec 1 (fed/ex)
Western Canada: Nov 20 (canada post) Dec 1 (fed/ex)
Local pickup: Dec 7

If you are looking for last minute handcrafted gifts and stocking stuffers, we are also on Amazon Prime in Canada: www.amazon.ca/shops/mdhtoys

Announcement

Last updated on Oct 4, 2018

We have relocated to an office space in Edmonton! If you are local to us and would like to pick up, please use coupon code LOPICKUPFROMMDH at checkout.

Tentative Christmas order Cutoff Dates ( to be adjusted based off of current orders)
USA: Nov 10 (Canada Post) Nov 23 (DHL overnight)
Eastern Canada: Nov 15 (Canada post) Dec 1 (fed/ex)
Western Canada: Nov 20 (canada post) Dec 1 (fed/ex)
Local pickup: Dec 7

If you are looking for last minute handcrafted gifts and stocking stuffers, we are also on Amazon Prime in Canada: www.amazon.ca/shops/mdhtoys

Miriam

Contact shop owner

Miriam

View all 99 items

Updates

All set up in our new art studio in Edmonton. Feels kinda fancy having a special office just for making toys in.
Great way to practice pre-printing skills while learning the alphabet. Tracing letters on travel size boards hone the tiny hand movements required for printing and perfecting the pincer grasp by using the stylus.
Phone by Katlin Shuherk Photography LLC
View all 10 updates

About

Once Upon A Hot Summer's Day not so very long ago,

Once upon a hot summer's day, not so very long ago in 2010, there was a craft fair in Westlock, Alberta. Deep in the back corner of the craft fair sat an artisan selling her handcrafted jewelry and mixed media art canvases. She was having a great time talking to the few customers that came by now and then. But one particular customer caught her attention.

This particular customer was a little boy around 5 or 6 years old. His face looked so sad, his eyes downcast and his mouth about to quiver. He held his mom's hand while she went from table to table looking at wares.

The more tables she stopped by, the sadder he got. There were hair clips and headbands, tutus and jewelry and lots of things that little girls, especially his sister, would love. It was all too much for him and big, fat tears started rolling down his face.

"Mom," he whispered, "why isn't there ever anything for boys at these places?"

"Hush", his mom said very worried that someone would overhear her son complaining. "All these people make these things. I don't know why no one makes things for boys. But don't worry, we will stop at the store to get something for you." And they hurried along their way.

That night when the artisan got home, she sat down and did a little soul searching. She was a mother of 2 young boys and she too could never find anything to bring home to them. She took out her pencil and sketch pad and started brainstorming. She knew someone had to start making items for boys and she also knew that she was that someone.


Current day:

After 6 months of product development, market research and learning toy manufacturing laws, I decided to start creating imaginative play worlds and characters. Learning toys were added after my middle child was diagnosed with autism and I had to developed educational manipulatives for him. And now that our oldest son is a preteen, we have started adding party favours and cosplay accessories that are geared for preteens/teens/adults.

Although I can no longer attend craft fairs due to a back injury from a car accident and pregnancies that have left me with sciatica in both legs, I am proud to say that my toys were an inspiration for many. It is so nice to see that now throughout Alberta and BC there are lots of other artists that currently can be found making items for boys.

But now that there are so many who do what I do and I am limited to online sales only, I had to come up with a way to set my company apart from the masses. The way I did this was by finding local woodworkers who help me make my toy designs become reality. Instead of only ordering mass produced wooden parts, I also offer a premium line of Made in Alberta wooden toys, 100% made in Alberta based workshops.

I have not let the inability to walk or stand for long periods of time stop me from creating. I usually can be found with a pen. When I have time around my kids, I take out the paint brushes and paint up orders. When the orders are complete, I get to lovingly package them up and ship them out to you for your children to enjoy.

If you have any questions on any of my toys or educational materials, or just want to give me a shout to say Hi!, please feel free to message me.

-Miriam

Shop policies

Last updated on October 15, 2018
Welcome to M.D. Handfield Designs Inc, a handmade wooden toy manufacturer located in Beaumont, Alberta, Canada. All of our wooden toys are made in Alberta with the assistance of independently contracted woodworkers and independently contracted artists. We follow strict toy manufacturing guidelines as per Canadian toy manufacturing laws, CE Toy Directive (European Union) and the CPSC.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All of our items in our Etsy shop are made specifically for you when you order it. We leave a 6 hour window between when you place your order and placing an order cancellation request. Cancellation requests must be placed in writing on this platform via Etsy messaging.

Orders will not be able to be cancelled after 6 hour of order placement as our woodworkers and artists will have already started your project.

In the rare event that you want to return an item, we accept returns under these conditions:
- retail gift box or retail gift bag product packaging is unopened and undamaged
- you have contacted us in writing via Etsy convo within 3 days of receiving the item to obtain a return number.
- personalized items and custom created items are non returnable/non refundable.


Please note:-
- customer is responsible for all shipping costs to and from manufacturer including tracking and insurance.
- if product is returned without authorization, no refunds will be applied (this includes shipments marked return to sender)
- Refunds are for product only and are subject to a 50% restocking fee.
- Refunds will be processed once we have received product and verified that the retail packaging has been unopened. We have the right to refuse a refund if the product has been opened or if the circumstances are not as customer described.
-Customer is responsible for ALL shipping fees including shipping the item back to us. Eligible items must be shipped back to us with tracking and insurance.
Payment
This shop accepts all major credit cards, PAYPAL payments and ETSY gift cards

As a corporation, we are required to collect GST/HST. According to the government of Canada, GST/HST is based on the provincial destination of where the goods are going to.

If payment does not clear within 48 hours of payment submission, we reserve the right to cancel the order.
Shipping
Items will be shipped to the address you provide to Etsy. Shipping usually takes up to 7 days in Canada. If you would like to avoid shipping costs, you can make arrangements to pick up from my art studio in Edmonton, Alberta.

To pick up from my art studio in Edmonton, Alberta please use coupon code LOPICKUPFROMMDH and message me for pick up arrangements. Sorry, but any order needing to be shipped out that uses the pickup code will be cancelled.

Shipping Confirmation and Tracking Your Order
I will send you a shipping confirmation email when your order ships or is ready to be picked up. Your order will ship once it has been completed and when your payment has cleared.

Shipping:
• Shipping within Canada takes approx. 7-10 business days via Canada Post

• All orders are shipped with tracking and insurance
• We can guarantee our ship by date but not the exact date your order will arrive to your door.


USA Shipping:
Upon request. All items shipped through Canada Post and on average takes 10-15 business day shipping. DHL 3 day shipping is available as an upgrade option. Shipping includes tracking and insurance.


***Please note: Ship by dates are guaranteed. We do not guarantee arrival dates. We can not issue a refund for orders, that do not arrive "on time", due to postal delays. Thank you for your understanding.****

*******************************************

Damaged Goods

In the rare event that something does get damaged during shipping, We will fully replace damaged merchandise and ship the replacement to you as soon as possible. Please message us with proof of damage. When we get reimbursed from Canada Post for shipping damage, we will reimburse you. It may take up to 30 days for a claim to go through Canada Post.

Please contact us if you have any questions/concerns about your order.
Additional policies and FAQs
Safety
-Toy safety is very important to us. We are compliant with toy manufacturing laws in the following countries/continents: Canada (CCPSA), USA(CPSIA/CPSC), Europe (CE Directive), Australia (Bicon Inspected)

Coupon Codes and Discounts:
- One coupon code per order. Coupon Codes cannot be stacked. Add-on coupon codes must be used for items they are meant for as per listing instructions.

Price/Picture/Description Changes
- All prices, pictures and descriptions and availability of items on this site are subject to change without prior notice.

- When you place your order with us, you agree to the price and terms indicated on our website on the day of your order purchase. Price differences related to future or past prices in our store are not refundable.

- by placing an order with us, you understand and agree that you have read the listing, taken note of all materials used and finished sizes of items, understand what comes with the item listing you purchased and have read the age recommendations and any warnings associated with the product.

Custom Orders
-All of our products are made to order. We offer the options to customize the toys we currently have by choosing colour options or theme options. We do not custom make products not already found in our lineup of toys.

Ethics and Copyrights
We are a company that complies with copyright laws pertaining to licensed characters, logos and trademarks. As per law, no exact copyrighted characters can be made for commercial purposes. We reserve the right to refuse requests for custom items based on copyrighted materials.

In addition to this, we hold our own copyrights for our original wooden toys. We ask that other artists and shops respect this. We would rather not have to take legal action to protect our works, but will if the need arises.


Legal
- We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product.

- We reserve the right to refuse any sale at any time.

- We reserve the right to change our policies at any time.


Liability Limitations
IN NO EVENT SHALL MD HANDFIELD DESIGNS INC, MDHANDFIELDDESIGNS.ETSY.COM, MDHDESIGNS.CA, MDHTOYS.CA OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES AND/OR INJURIES, EVEN IF MD HANDFIELD DESIGNS, MDHANDFIELDDESIGNS.ETSY.COM, MDHTOYS.CA AND MDHDESIGNS.CA HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR INJURIES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law
The laws of the Province of Alberta will govern these Terms of Use without giving effect to any principles of conflict of law.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a name puzzle, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in Canada, the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Miriam Handfield, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mdhdesigns [!at] shaw.ca

More information

Last updated on Oct 3, 2018
Frequently asked questions
Making Your Order Special

Imagine....

A little child is opening a special gift from you. He tears open the bright, beautiful wrapping paper to find an exquisitely crafted wooden toy in his favorite colours and it even has his name on it! Oh my, his excitement cannot be contained! It is his favourite gift ever! And you are now his favourite person in the whole world!

That is what we aim for when we personalize and customize our wooden toys for you.

Whether it be a hand painted name on a solid wood toy, choosing special colours that your little one loves or even customizing a toy set around a theme that your little one is currently mesmerized with, we offer you the ability to personalize lots of toys in our lineup.

All our toys come gift wrapped.

Do you love Disney, Marvel, or hockey and want something made to resemble the characters you love? Please do not ask us as we will turn your request down.

Imagine...

An artist is working night and day, pouring their heart and soul out creating a special character. This character is alive in their minds. They talk to it and listen to it. They become friends with the special character. And then it gets kidnapped.

Why would we want to do that to a fellow artist and their special character?

We are a company that complies with copyright laws pertaining to licensed characters, logos and trademarks. As per law, no copyrighted/trademarked characters can be made for commercial purposes without licensing agreements.

In the war against plagiarism, we take a strong stance. Strong enough to legally protect our own toy designs/characters & strong enough to say no to stealing other people's characters.

Returns

Conditions of Return:
- Must contact the seller for a return authorization number within 3 days of recieving item.
- All product packaging (boxes, etc.) and, if applicable, certificates of authenticity, grading, and appraisal must be returned with the item.
- Customer is responsible for all shipping costs including tracking and insurance.
- Refunds are for product only and refunds will be processed once we have received product and verified that it has been unopened.
- returns subject to 50% restock fee
-We have the right to refuse a refund if the product has been opened or if the circumstances are not as customer described.
-if item is refused/return to sender, the items will not be refunded

Price/Picture/Description Changes

- All prices, pictures and descriptions and availability of items on this site are subject to change without prior notice.

- When you place your order with me, you agree to the price and terms indicated on my website on the day of your order purchase. Price differences related to future or past prices in my store are not refundable.

- by placing an order with me, you understand and agree that you have read the listing, taken note of all materials used and finished sizes of items, understand what comes with the item listing you purchased and have read the age recommendations and any warnings associated with the product. By placing an order with me, you agree that you have read and understood our shop policies and that you agree to them.

Custom and personalized orders

- We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product. Should you damage your item during use or lose any of the pieces to your sets, you can contact us to purchase replacement parts.

- We reserve the right to refuse any sale at any time.

- We reserve the right to change my policies at any time without notice.

- We reserve the right to change my pricing at any time without notice.

Wholesale availability

Yes! We wholesale some items to retail stores and craft sale vendors.


WHOLESALE T&Cs:

~ Opening order minimum is $250.
~ Reorder minimum $100.

~ 2-3 week turnaround time for us to complete your order.

~ Wholesale is 50% of retail pricing. Message us to order.



INDEPENDENT CRAFT FAIR VENDORS:

We have some basic discounted packages in our Products for Resale section if you are a vendor looking to resell our products at Christmas Markets and craft fairs.


PRICING & RESALE T&Cs
Products are not to be sold for less than 10% under Manufacturer Approved Pricing

All products must remain in the retail packaging we provide you, complete with the labels and safety information in order to comply with Canadian Toy manufacturing laws.

What is the process if the post office loses my package

Once your package leaves our hands and is placed in the hands of the post office, they have taken over responsibility to deliver your package safely. That is why we ALWAYS send your package tracked and with insurance.

If your package is missing, the first step is for you to contact your post office and find out the GPS location on the last place it was tracked. If the Post Office proves delivery with the co-ordinates, then the next step is to contact your local authorities and file a police report for the theft. Message us the police report and we will file an insurance claim. Once claim has been approved we can replace or refund.

Shipping Outside Of Canada & USA

Unfortunately at this point of time we cannot ship outside of Canada and USA.

Disclaimer and Waiver of Liabilities

In no event shall M.D. Handfield Designs Inc. be liable for any direct, indirect, punitive, incidental, special or consequential damages whatsoever arising out of or connected with the use or misuse of any children's toy purchased herein. You agree and acknowledge that any product purchased should be used at your own risk and you should assess the individual risks to your child before purchasing any product or using any product with or on your child. You agree that in the event that M.D. Handfield Designs Inc. is deemed liable for any harm caused, the amount which it shall be liable to you shall be limited to the cost of the product. In no event should you allow your child to use this product unattended as it could be a choking hazard.