Announcement    | | - - FAQ & Important Info - - | |

♥ WHOLESALE INQUIRIES: We're very open to doing wholesale orders--please message us if you are interested in this and want to know our prices (please let us know about how many designs/sizes of a design you want and we will give you a quote then)! :)

♥ MESSAGES - It may take a day or two to get a reply back from us as we may not be at home due to conventions.

♥ ORDER FULFILLMENT TIMES - Please keep in mind it can take up to 10 business days to fulfill (physically ship) orders out! Generally we ship them within 5 days, but occasionally we must order specific stock, or we might be at a convention, which adds a few days onto the time it takes to ship out orders. And then the actual amount of time it takes to arrive at your location depends on where you are. Again, orders are shipped from here within 2-10 days depending on certain factors (though we typically ship out within 5 days when we are able).

♥ DISPLAY IMAGES - The frames in the images are for *display* purposes only--they are meant to show you what the art would look like once framed and/or matted. They are *NOT* included in your orders, which will be shipped either rolled in paper in a poster tube or in a rigid stay-flat mailer**

♥ STICKERS - While the stickers are water-resistant vinyl and protected with a clear coating, they are only water-resistant to a point; as such, we do not recommend using them as car bumper stickers for the time being. We've tested them out (and have also gotten feedback) and unfortunately they do not tend to hold up well against things like automatic car washers and constant sun exposure, because they weren't made with use on cars in mind (I'd only used standard, rectangular bumper stickers and didn't think that people would be using these types of stickers on their cars for some reason). Until then, we do not recommend applying them to your car unless you are okay with replacing them occasionally. We're currently looking for a good alternative material and better UV sealant, but at the moment, we haven't found any; we'll update when we do! :)

♥ CUSTOMS CHARGES FOR INTERNATIONAL CUSTOMERS - Please remember that custom charges are *your* responsibility! We are *not* responsible for your custom charges as they are *not* included in our shipping costs.

We understand that international shipping costs are high *before* you even add in extra customs charges & fees; however, we charge the lowest we are able to without losing money. Actually, once you factor in the cost of shipping tubes, labels, labor, etc, we actually *are* losing a small amount with each international order, so please understand that we don't like the high cost any more than you do. Unfortunately, not much can be done about it. So, please remember to factor in the customs/VAT/etc. when deciding whether to place your order or not. We sincerely wish it was cheaper to ship internationally, sorry everyone.

♥ LOST ITEM/ORDER MISTAKE - If an item looks stuck, or if there was a mistake with your order **please message us before leaving a negative review or opening a case!**

We're very easy to work with and want to do everything we can to rectify the situation and make sure you're happy! :) Please don't open a case against us before shooting us a message (and remember to give us a couple days to respond, please). I promise we don't bite and will fix your issue ASAP! We want to do all we can to make sure you're happy with your order! <3

However! If an item is lost due to the USPS's errors/delays, I do not offer refunds and instead ask that you file a missing mail search request with the USPS themselves: https://www.usps.com/help/missing-mail.htm

♥I GENERALLY DON'T SHIP ON WEEKENDS!

♥ EXPEDITED SHIPPING - If you order expedited shipping, remember that you're paying for the time spent in transit itself to be shorter--that does *not* include the "order fulfillment" time--which is how long it takes to be printed, signed and put in the mail. If you ordered faster shipping, we will -usually- be able to get it out that day or the next, depending on what time of day you placed your order/whether we're at home; however, some things may need to be ordered before we can ship it, or we may not be at home when you place the order, which means it will take us extra time to ship it out. We will do our absolute best to get your order in the mail ASAP, but as we're frequently traveling, I can't guarantee with 100% certainty that it'll be shipped the day you order or the day after, though that is what I endeavor to do!

♥ LOST DELIVERED PACKAGES - If USPS tracking says an item was delivered and you can't find it, you'll--unfortunately--have to take it up with USPS personally and report the package as stolen/lost/missing. We can't do anything on our end, as once we ship it, it's out of our hands. In the past, when we've tried to help, we haven't been able to because you need to deal with your local post office (and we won't even know who that is) when a package goes missing once it reaches the destination. We--the original shippers--are entirely out of the picture by then and have no special way to contact the USPS or anything that's different than what you have. So, if it goes missing after it's been delivered, contact your local USPS office for the next steps.

I do not offer refunds and instead ask that you file a missing mail search request with the USPS themselves: https://www.usps.com/help/missing-mail.htm

♥ SENT TO THE WRONG ADDRESS - If you accidentally listed the wrong address because you just moved/moved while we were fulfilling the order, wait and see if it's forwarded to you. If it's not, let us know and we will usually be happy to send a new one out, provided you pay for the shipping costs. If you simply entered the wrong address, then let us know right away and we will most likely be able to send a new one out, as well, as long as you pay shipping charges.

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Thank you again for visiting my print store! If you're looking for shirts and things, remember to please visit my website (meganlara.com) to find links there!

Long days and pleasant nights!**
♥
Megan