With the photos and the description I have tried to thoroughly and accurately communicate the size, texture and color of the products that I am selling. However, if you find that your purchase is not what you expected, you can refund or exchange any unused MegExpressions purse or accessory within two weeks after purchasing it.

The shipping cost is non-refundable.

I will issue a refund after I have received the returned unused purchase in the mail.

If an item is unfortunately lost in the mail, I will issue a refund, or else an exchange. Within the US, please wait 18 days from the shipment date to determine that the package has been lost; and for international deliveries, please wait 6 weeks.

I accept payments via paypal and direct checkout. For US buyers only I will also accept money orders or checks. If you wish to pay by check or money order, you will need to pay within 4 days. Please convo me when you have mailed payment.

For all methods of payment, I will wait until the payment is received before mailing the order.

The shipping price includes the cost of packaging plus the cost of shipping.

Nearly everything in my shop is made to order, and I can generally complete the orders in 1-3 business days. If I will be out of town and unable to ship right away, this will be indicated in my shop announcement, www.etsy.com/shop/megexpressions.

Your purchase will be mailed to the address in your etsy profile. If you would like to have it shipped to a different address, please message this address with your purchase. If your purchase is a gift, let me know and I am happy to include a note for gift-packages.

All packages ship First Class Mail (or Priority for US packages over 13 ounces).

Within the US, First Class takes about 2-5 days to arrive from the date of shipment. International packages can take 12 - 30+ days to arrive, depending on the location of the country and the amount of time it takes for the package to pass through customs. Any custom fees incurred will be the responsibility of the buyer.

USPS provides a tracking number that will state when the package has been delivered.

In the case that a purchase is lost in the mail, I can either replace or refund the purchase. For international deliveries, please allow 6 weeks from the date of shipment to determine if something is really lost or if it has been caught up in customs, and in the US, please wait 18 days. (Since everything is one of a kind, I will have to replace it with something similar, but not identical, to your purchase).

If something is returned to me due to insufficient address, the customer will be responsible for paying for shipping the 2nd time.

Adjustments
For certain items, I can make adjustments (changing the color of a button, or a button to a magnetic snap) for a small fee of $1-$5, depending on the adjustment.

Custom Orders
Generally, if you liked an item in my shop but preferred different colors, I can make this for you.

However, I am not able to make an entirely new item with specific dimensions as a custom order.


Please contact me regarding wholesale orders.