sterling silver and gemstone jewellery

Burlington, Canada

MelanieCronyn is taking a short break

Melanie Cronyn

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Melanie Cronyn


No reviews in the last year

Shop policies

Last updated on June 24, 2011
Thanks for stopping by Melanie Cronyn Designs.
You can read more about me and how I came to be making pretty things in my profile
I hope you find something you like, if not I will consider custom orders - just convo me!

All jewellery has been created and designed by me. Each piece is unique and one of a kind. If you have purchased sterling silver pieces I recommend keeping it in a ziplock bag to help keep it from tarnishing. If it does tarnish, rub the silver item with baking soda until it shines again! All jewellery was created in a smoke free home.

If you have any other questions or concerns just send me a message and I'll be happy to help!

If you are new to Etsy and need help registering, please copy and paste this link in to your browser

Accepted payment methods

Returns and exchanges
I do accept refunds and exchanges if the item is damaged or lost in the mail. Please let me know as soon as possible if you think something has happened to it. If it is damaged when you receive it please convo me within 48 hours of receiving and return it to me straight away and I will send you a new one or refund you.
If for some reason, you are not happy with your item, please convo me within 48 hours of receiving it so we can discuss.
I accept payment through PayPal.

For information on how to check out and pay through PayPal please copy and paste this link in to your browser

I will ship your item as soon as payment is received. Your payment is due as soon as you purchase an item, if I do not receive payment with 48 hours of your order being placed, I will try to contact you. Please let me know if you're having trouble checking out or using PayPal and I will try to help as best I can.
If payment has not been received or payment arrangements have not been made with me within 5 days, I will cancel the purchase and re-list the item.

I leave feedback for buyers as soon as payment has been received and item is shipped, please remember to leave me feedback as well once you've received your purchase! It's much appreciated.
NOTICE due to a strike within Canada Post I cannot ship items until the strike is resolved. Please note that all items will be shipped as soon as Canada Post is back to work. I apologize for this inconvenience and hope for a speedy resolution.

I ship internationally.
I use Canada Post to ship all items, which should take 2-14 business days depending on where you are located.
If you would like a faster postal service, insurance and/or delivery confirmation please convo me to discuss and I will add those costs to your purchase.
Please make sure your Etsy shipping address and your PayPal shipping address are the same, if they are not please send me a message declaring which address you'd like the item shipped to, otherwise I will contact you to confirm.
Calculating shipping costs is a bit of a pain, and not always exact. If I have over calculated your shipping charges by more then $1 I will gladly refund the difference.
Additional policies and FAQs
FEEDBACK: I know it's a bit of a pain to come back after you've received your item and I respect that, however, I do love the feedback, if you've got time I'd appreciate it. Also, how did you hear about me? an etsy search? facebook? blog? business card? word of mouth? let me know if you've got the time! I love hearing from my customers!

CUSTOM ORDERS:I will gladly consider custom orders. If you are interested in a custom order please contact me so we can create something together.

WHOLESALE/CONSIGNMENT: If you are interested in purchasing wholesale or consignment, please contact me so we can discuss.