melaniefavreau

Minimalist jewelry in silver, brass or gold.

| Longueuil, Canada
10,325 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Welcome to my little place on Etsy. I make simple & affordable jewelry in my new studio in the suburbs of Montreal. My motto is "Less is more", in my work & in my life.

/// Good customer service is one of my top priority and I'm always happy to answer any questions you may have about my work so don't be afraid to send me a convo ///

+ + + You can read my Featured Seller interview right here + + +
http://www.etsy.com/blog/en/2011/featured-seller-melanie-favreau/?ref=fp_featured

Cheers! :)

Announcement

Last updated on Oct 31, 2021

Welcome to my little place on Etsy. I make simple & affordable jewelry in my new studio in the suburbs of Montreal. My motto is "Less is more", in my work & in my life.

/// Good customer service is one of my top priority and I'm always happy to answer any questions you may have about my work so don't be afraid to send me a convo ///

+ + + You can read my Featured Seller interview right here + + +
http://www.etsy.com/blog/en/2011/featured-seller-melanie-favreau/?ref=fp_featured

Cheers! :)

Items

10325 Sales
 

All Items

Melanie Favreau

Contact shop owner

Melanie Favreau

Reviews

Average item review
5 out of 5 stars
(3140)
See reviews that mention:
Quality 402 Shipping 489 Customer service 466

Updates

To all my new & loyal customers, let me say thank you for your love and support! Happy Holidays everyone! gift_heart
View all 80 updates

About melaniefavreau

Sales 10,325
On Etsy since 2007

Handmade minimalist jewelry in gold, silver or brass

Graduating from the École de Joaillerie de Montréal in 2001, I always wanted to be my own boss. I've been an Etsy seller since 2007, making what I love everyday. Selling my creations around the world, engaging with the absolute best customers a small business owner like me could only dream of. Thank you all for your support, it is much appreciated.

Looking back, I can't believe that I accomplished so many of the goals that I set for myself. Can't wait to see what the futur will look like :)

Shop members

  • Mélanie Favreau

    Owner, Maker, Designer, Curator, I Also Do Photography And Shipping

    I'm a jeweler from the suburbs of Montreal, Canada. I love to work with solid gold, sterling silver and also with brass.

Shop policies

Last updated on August 26, 2021
Everything you see in my Etsy shop is handmade by me. I work with 14k yellow or rose gold, sterling silver and brass. If you got some questions about my work, having some questions about your order or for anything else, you can contact me directly. All messages gets a reply in 24h or less.

I love to make custom orders so, if you got an idea for a special piece, don't be afraid to ask. All custom orders are made and shipped within 5 business days and cannot be canceled, returned, refunded or exchanged.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your purchase, please contact me as soon as possible. If you would like to ship your purchase back and get a refund, you will be responsible for the shipping of your item and it should be in its original condition.

Custom orders are not available for refund or exchange.

If the item is damage during transport, please take a picture of the PACKAGE AND THE ITEM an send me the pictures right away. You can then decide if you want me to make you another piece or get a refund.
Payment
I accept credit cards, debit cards and gift cards. You can also make your payment with Paypal, a secure online payment system that accepts all major credit cards.

Please note that your purchase cannot be shipped until payment is received.
Shipping
All orders are shipped within 5 business days. If you need it to be shipped sooner, please contact me before placing your order.

After your package is shipped, you should get it in:

- 2 to 15 business days for an address in Canada

- 4 to 10 business days for an address in the U.S.

- Packages outside of Canada and the US can take several weeks to reach their destination

PLEASE NOTE: I won't take responsibility for packages that doesn't get to your door in time for a special birthday or holiday (and yes, that includes Christmas).
Additional policies and FAQs
I won't take responsibility for lost packages with tracking numbers that gets marked as "delivered" but that you haven't received. You'll have to file a claim to your local courrier.
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.