melaniehazen

Fine Art, Artisan Glass, and Jewelry

Cumberland City, Tennessee | 659 Sales

melaniehazen

Fine Art, Artisan Glass, and Jewelry

Cumberland City, Tennessee 659 Sales On Etsy since 2007

5 out of 5 stars
(242)

Announcement   Shipping, return, and payment along with general business policies are on my Shop Policies page.

Announcement

Last updated on Feb 18, 2018

Shipping, return, and payment along with general business policies are on my Shop Policies page.

Melanie Hazen

Contact shop owner

Melanie Hazen

Reviews

Average item review
5 out of 5 stars
(242)
See reviews that mention:
quality 13 shipping 37 customer service 28
View all 242 reviews

Shop policies

Last updated on February 18, 2018
Welcome to my shop! I am a glass lampwork artist, metal worker and bead lover. I hope that you will find pieces that make you happy and will visit me often.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
If you are not satisfied with your order, please contact me so that I can make it right! It is my goal to make sure that you are thoroughly satisfied with your purchase and can enjoy owning it as much as I enjoyed creating it!

Returns are accepted for full refund of the purchase price, less shipping, for 7 days after the sale on all items EXCEPT EARRINGS. I do not take returns on earrings for hygienic purposes. Please convo me when you receive your item if you feel the need to return it so that the process will move as quickly and easily as possible.
Payment
I accept Paypal/Credit Card, Personal Check and Money Order. Payment is expected at time of order. Please check out immediately upon purchase. If you are sending a check or money order, your item(s) will ship upon receipt of payment.
Shipping
Packaging: I ship in Kraft recycled material cotton lined jewelry boxes, with extra padding or bubble wrap for protection OR in flat padded sleeves for less delicate pieces. I mail in manila bubble mailer envelopes.

I send all domestic orders First Class Mail with tracking through the United States Postal Service If your package does not arrive in a timely manner please let me know so that I can troubleshoot the problem.

I mail in stock paid orders within 5 business days, often the next business day. For customized/personalized work and sized pieces expect a 10 day turn around before shipping. Please allow 5-7 days for delivery in the US, 10-14 days international. All of my pieces are carefully packaged to be sure that they make it to you safely. If you purchase items with a personal check, I will mail them as soon as the check clears. Paypal/credit card orders will be mailed immediately.

To My International Customers:
I do not collect any customs when sending my packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Melanie Hazen Artisan Glass and Jewelry is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
Additional policies and FAQs
Wholesale Pricing: If you are interested in purchasing wholesale quantities, please convo me with your email address and I will send you a line sheet.

If you are interested in custom work, please contact me via convo or the "Request Custom Item" icon on my main shop page.