melarune is taking a short break
Shop policies
Accepted payment methods
Returns and exchanges
REFUNDS: It is important to me that my buyers are happy with the entire experience of buying from me and to that end, you have 28 days from the point of receipt to request a refund. Send the item back to me and I will refund you fully upon my receipt of it. I regret that the cost of returning an item to me must be met by the buyer.
LOSS/DAMAGE: When your item is shipped, you will be advised of delivery times. If you have not received it within 14 days of your estimate, please contact me and I shall attempt to chase it up for you.
Payment
Please don't be afraid to talk to me if there is a problem with payment, I won't bite :)
Shipping
The value of each package will be honestly reported on the relevant forms and the customs payable on them are the responsibility of the buyer.