melindahilldesigns

Melinda Hill Designs

Providence, Rhode Island

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Shop policies

Last updated on February 13, 2011
Welcome to Melinda Hill Designs. I have been creating jewelry from sea glass, crystal, beads and whatever else catches my eye since 2005. After admiring sea glass jewelry for years whenever I visited Block Island, Martha's Vineyard and other lovely places by the sea, I decided to try to make some myself. So I took a few beginner jewelry making classes and have been making necklaces, bracelets and other pieces ever since. I've also continued to take classes and expand the materials and methods I use.
I collect the sea glass myself when I’m walking along beaches or kayaking around coves in New England (and other areas when I have the chance).

Please take a look through my Etsy shop. If you are going to make a purchase please take a minute to look at my policies (shipping, returns, etc.) before purchasing anything as it will make your transaction easier and smoother. And feel free to contact me with any questions or comments.
I love to hear from customers or potential customers!

Accepted payment methods

Paypal
Returns and exchanges
Please note - the sea glass that is used in some of the jewelry may have scratches and/or other minor imperfections, and may not be one solid, perfect color. I collect the glass from coves and beaches and they have been tumbled around in the water and sand. The condition the glass is in is the way I found it.
I do not sell any pieces that have a significant crack or chip that could cause the piece to break apart.
If for some reason you are unhappy with your purchase please let me know via a Convo or e-mail sea_glass [!at] hotmail.com within 7 days of receipt of merchandise. I will exchange the item or refund your money (less the shipping cost) once I have received it - As Long As It Is In It's Original Condition (I am not responsible for any damage that happens once I have shipped the item).

I want you to be happy with your purchase and your feedback is always appreciated. If you have any problems, please contact me before leaving feedback that is not positive. I will always do my best to make sure customers are satisfied and will hopefully return to my shop in the future!

I want you to be happy with your purchase and feedback is always deeply appreciated. If you have any problems, please contact me before leaving neutral or negative feedback. I'll always do my best to make sure you are a satisfied, and hopefully, a repeat customer!
Payment
I accept payment through Paypal, which also allow you to pay by credit card without registering for a PayPal account.

For information on how to pay for an item on Etsy, go to this URL:
http://help.etsy.com/app/answers/detail/a_id/245

If you are not familiar with how to use PayPal (either by joining PayPal or by using your own credit card, please follow these directions or or copy and paste the URL below into your browser for more information.

If you do not have a Paypal account, choose the option "Paypal" for payment and then look for the option to "pay by credit card."

More detailed directions for using PayPal can be found at this URL address:

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Please make the payment within 3 days of purchase. If there are special circumstances that you need me to hold it for you longer than that please send me a Conversation (or convo) so we can discuss it. I’m a pretty flexible person!
Shipping
I will ship your item(s) within three days of receiving your payment. If you order on a Friday I will do my best to ship it by the following Tuesday.

I use USPS first class with delivery confirmation. This normally takes 3 - 5 days if you are in the U.S. If you are outside of the U.S. it will take a bit longer.

Shipping Costs

To the U.S. and Canada:
Free! (1st and/or only item)
50 cents for each additional item

Outside of US/Canada:
$4.50 for first item
.50 for each additional item

If you prefer to have your item(s) shipped by USPS priority mail, express mail or would like to purchase insurance, please contact me (before making the purchase) so I can accommodate your request and send you a corrected invoice. This might also add a bit of time between receiving your order and shipping it.

For your Shipping Address
Please Note: If your Paypal address and your Etsy address are not the same, please let me know which address you want your item(s) shipped to – otherwise it will be shipped to your Etsy address.

Customs Fees
I am required by US federal law to fill out green customs form on all international packages. I am also required to check off “commercial” and fill in the purchase price of the item. Please understand that misrepresenting the contents of the package in any way is risking fines and jail time, neither of which I can afford : - )

I am not responsible for items lost or damaged in shipping since I have no control over the PO, Fedex, etc.
Additional policies and FAQs
For the necklaces that include either a sterling silver chain or leather chord: If you would prefer to have one that is shorter or longer than the one included (the length is included in the description for each piece) please contact me. In most cases I can give you a different length for minimal or no extra charge.

I do not deal in trade.

I will consider doing wholesale depending on the specifics. Please contact me via Convo or e mail at sea_glass [!at] hotmail.com.

I am easy to deal with and want your shopping experience to be a good one!