mellowmindCosplay
Glasgow, United Kingdom ·
Reviews
5 out of 5 stars
(315)
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Shop policies
Last updated on
April 17, 2018
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Questions about your order?
Please if you have any problems with your order.
As all pieces are hand made, therefore NO REFUNDS accepted.
Refunds on physical item will only be considered if the wrong product being supplied.
In case of cancellation, a non-refundable fee (shipping cost of your order) will be applied.
Digital Items - due to the electronic nature of the product, no refunds or return will apply.
Refunds on physical item will only be considered if the wrong product being supplied.
In case of cancellation, a non-refundable fee (shipping cost of your order) will be applied.
Digital Items - due to the electronic nature of the product, no refunds or return will apply.
Payment
Payment accepted is by PayPal. For any custom order full payment (item price + shipping cost) is required prior to making process. In case of cancellation, a non-refundable fee (shipping cost of your order) will be applied. When using PayPal makes sure your mailing address is confirmed and your address is correct as shipping will be to your PayPal address. For any custom size order, it is your responsibility to provide any necessary measurements. I will endeavor to make the item the best fit possible without personal fitting but please be aware that I can't guarantee it will fit you 100%.
Shipping
All off-the-shelf items will be shipped within 3-5 days (or as specified within listing description) only after full payment has been received. For all custom orders please refer to listing information as the time required to produce vary from item to item (usually 3-4 weeks). Please keep in mind that shipping time varies and depending on location. All items are shipped via tracked and/or signed service and full value content insurance. 'mellowmindCosplay' will not be held liable for any international customs charges, restrictions or any damage caused to the item during shipment. No delivery to P.O. Box address as your signature is required for delivery confirmation. In case of P.O. Box address being provided I reserve the right to cancel your order if an alternative address won't be provided.