MelodyArmstrong

I want you to love your jewelry! If you are not satisfied with your purchase you may return the item within 7 days of receiving it for EXCHANGE or CREDIT ONLY. Please contact me and get confirmation before returning anything. The item must be in good condition (no signs of wear or damage). It must be shipped in its' original (or similar) packaging and be insured for the full purchase price.

If you are unhappy for any reason, please contact me. I will do my best to work out a win-win solution for both of us.

If for some reason you encounter problems with your jewellery, or it has undergone an accident and needs repair, please contact me to discuss details. Depending on the issues, the cost may be covered by the artist, split, or your responsibility.

Etsy Payments gives you 10 different payment options and lets you pay in your local currency.

Visa
MasterCard
American Express
Discover
PayPal
SOFORT
Apple Pay
Etsy Gift Cards
Android Pay
iDEAL


Payment is expected in full at time of placing your order. If you have trouble during checkout please contact me immediately and I'll try to help in any way that I can. I reserve the right to cancel an order if payment is not received in 24 hours.

Provincial sales tax of 6% is applied to all Saskatchewan orders.
Federal sales tax of 5% is applied to all Canadian orders.

* Sorry but there could be International Shipping Delays due to a Higher Volume of online shopping.
During this time I will be upgrading my FREE SHIPPING to include a faster shipping option with TRACKING to compensate.

For CANADIAN orders I ship using EXPEDITED PARCEL includes TRACKING NUMBER -
please allow 3-5 business days for delivery.

For UNITED STATES orders I ship TRACKED PACKET USA includes TRACKING NUMBER -
please allow 1 to 2 weeks for delivery.

For INTERNATIONAL orders I ship TRACKED PACKET INTERNATIONAL includes TRACKING NUMBER - please allow 2 to 4 weeks for delivery.

*If you want faster delivery you can convo me.

International buyers are responsible for all customs fees, duties or taxes imposed on their shipment.

I can not be held responsible if your package goes missing after shipping domestically or when entering your country internationally or if customs takes possession for some reason. I do try to send things in the safest way possible and I fill out all customs forms honestly. If however there is a problem I will do my best to rectify the situation on a case by case basis. Thank you for your understanding.

Caring for:

ANODIZED TITANIUM and NIOBIUM
Titanium and Niobium are reactive metals that have the unique properties of developing colored surface films when charged with small voltages of electricity through an electrolyte bath.
The reactive metal develops an oxide film of consistent, specific and uniform thickness. Once formed this film is inert and tends to remain unchanged.
The oxide film is incredibly thin, at any given voltage the film will grow to a specific thickness and stop. The different voltages are what determine the color.
Anodized Titanium and Niobium will change color from fingerprints and oils. You can remove these oils with soap and water and then dry with a soft cloth. 
The reactive metals will return to their original vibrancy.

SILVER CARE
Shiny Sterling Silver can be cleaned with a jewellery cleaning cloth.
Sterling Silver with a Patina can be washed in mild soap and water, and dried with a soft cloth.
It can also be cleaned with a gentle jewellery cleaning cloth just rubbing the high spots and edges.

PATINA
Patina is a process used on Sterling Silver to create a sulfide layer. Using Potassium Sulfide dissolved in hot water, and dipping the jewellery piece, a full spectrum of colors develop from gold to purples and blues to a matte black, depending on how long it is in the solution.
These colored oxide layers are used to produce contrast and to enhance surface textures. Then the piece is sanded or burnished, leaving the colors in the low spots and exposing the shiny silver on the high points. This process produces rich and alluring jewellery pieces.

TRUE BRONZE
[90% copper 10% tin]
Shiny Bronze can be cleaned with a jewellery cleaning cloth.
Bronze is an alloy made of copper and tin, has a lovely warm golden color, and is an affordable alternative to 10 or 14k gold.
Bronze is durable, easy to clean, and will last for decades with proper care. And is a great option for beautiful and affordable jewelry.
One thing to keep in mind, the copper content of bronze can oxidize in combination with skin oils, creating a greenish layer of copper carbonate on skin.
This more often can occur with tight rings worn in hot weather, because of the lack of air circulation between your finger and the ring.
An easy fix is to coat only the inside of your piece with clear nail polish. This creates a barrier, preventing oxidation.
You can also minimize oxidation by taking your jewelry off at night and keeping it clean.

Bracelets have air circulation between your wrist and the bracelet, so should have minimal to no oxidation.
Bronze pendants worn over your clothes won't oxidize because they aren't in contact with your skin oils.
Like sterling silver, bronze will tarnish over time. I recommend cleaning with a jewellery polishing cloth.

ENAMEL
Is fused glass on metal and is fragile.
Be careful not to drop and avoid knocks to prevent cracks in the enamel surface.

STEEL COMPONENTS
It is important to keep the jewellery with steel dry to prevent rust formation.

PEARLS
The pearls most of us wear today are cultured pearls, their existence initiated by humans who insert a bead or other object into an oyster or clam. The clam coats the foreigner with nacre, the patina that gives pearls their unique appearance.
The depth of the nacre coating depends on the type of creature involved, the water it lives in, and how long the intruder is left in place before it is removed. As nacre thickness increases, so does the quality and durability of the pearl.

Caring for Your Pearls
Even cultured pearls with thicker coatings are more fragile than most other gemstones, so you must handle them carefully to keep them in the best condition.
•Your pearls will stay cleaner if you put them on after you've applied your makeup and perfume.
•Be sure to take off your pearl rings before you apply hand and body creams.
•Wipe your pearls with a soft, lint-free cloth as soon as you take them off. The cloth can be dampened with water or it can be dry. If damp, allow the pearls to air dry before putting them away.
•Dirty pearls can be cleaned with a mild soap and water solution (try Ivory flakes).
•Never clean your pearls with solutions that contain ammonia or harsh detergents.
•Don't put pearl jewelry in an ultrasonic cleaner.
•Don't use abrasive cleaners or rub pearls with abrasive cloth. Both can wear away the nacre coating, leaving you with a plain looking bead.

Storing Pearls
Don't store your pearls with other jewelry, because they can be scratched easily when metal or gemstones rub against them. Find a special slot in your jewelry box for the pearls, or keep them in a soft bag made from chamois or another non-abrasive material.

CUSTOM ORDERS:

Custom orders are Final Sales.
Payment is required to begin a project and is non-refundable.

The buyer will be given a time line for completion upon agreement of the project.

Please understand that custom orders are new creations, and will never be exactly like something before. Furthermore, my interpretation of your ideas may be different than you expect. I will do my very best to create a piece we are both happy with, and with our combined vision. As noted, custom orders are a final sale and I will do my best to fulfill my end of the bargain. But upon a disagreement, or cancellation of finished pieces, 50% of your payment will be non-refundable.

Also note from time to time the price of a custom piece may be higher than quoted, but you will be asked for approval for a higher price, if more work is agreed to be undertaken.

Downloadable ring sizer:
http://www.melodyarmstrong.com/uploads/6/2/1/3/62133221/ring_sizer_printout.pdf
OR
you can order this reusable RING SIZER GAGE
https://www.etsy.com/ca/listing/709475230/ring-sizer-gauge-multisizer-ring-size?ref=shop_home_active_50&frs=1

THANK YOU FOR SHOPPING AT MY ETSY!
Melody Armstrong

PRIVACY POLICY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by tax law).

4. YOUR RIGHTS

If you reside in certain areas, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

5. HOW TO CONTACT ME

For purposes of data protection law, I, Melody Armstrong, am the data controller of your personal information. If you have any questions or concerns, you may email me at:
melodyarmstrongjewellery [!at] gmail.com