melsieglass

handmade glass art + jewelry

Raleigh, North Carolina | 448 Sales

melsieglass

handmade glass art + jewelry

Raleigh, North Carolina 448 Sales On Etsy since 2010

5 out of 5 stars (118)

melsieglass is taking a short break

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Note from shop owner Happy Holidays! Spending time with my family and closing my shop for the remainder of the year. I will still be responding to direct messages though so feel free to contact me at melanie [!at] melsieglass.com.

My Etsy shop will reopen early in the New Year! ❤️🎉

Note from shop owner

Last updated on Dec 17, 2018

Happy Holidays! Spending time with my family and closing my shop for the remainder of the year. I will still be responding to direct messages though so feel free to contact me at melanie [!at] melsieglass.com.

My Etsy shop will reopen early in the New Year! ❤️🎉

Melanie at Melsie Glass

Contact shop owner

Melanie at Melsie Glass

Reviews

Average item review
5 out of 5 stars
(118)
See reviews that mention:
quality 13 shipping 26 customer service 14
View all 118 reviews

Updates

Handmade ornaments perfect for a modern, retro holiday! These make a great hostess gift, a keepsake for friends, and add a pop of fun to any tree.
Excited to add glass earrings to my shop! This design is a perfect compliment to one of my top customer favorites - the Jamaican Shores pendant. (I wear this design as a set at least a few times every week! Love!)

Shop policies

Last updated on April 28, 2018
My goal is for others to enjoy & admire my glass works as much as I love & delight in making them. I do my best to take photos that accurately reflect the finished piece. If you receive your purchase and it isn't all that you expected, please get in touch via Etsy conversations or email (melanie@melsieglass.com) to come up with an agreeable fix.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
My goal is for others to enjoy & admire my glass works as much as I love & delight in making them. I do my best to take photos that accurately reflect the finished piece. If you receive your purchase and it isn't all that you expected, please get in touch via Etsy conversations or email (melanie@melsieglass.com) to come up with a mutually agreeable solution.

As with anything made of glass, my glass art should be handled with care. I take every precaution to appropriately package and ship your purchase, including insurance on the shipment. If your purchase arrives broken or otherwise damaged, please save all packaging and contact me immediately - I insure most shipments, particularly those of larger pieces. See Shipping Policy section.

Orders cancelled by the buyer prior to shipping may incur a small handling fee. This will be deducted from the total to be refunded.
Payment
I happily accept payment online by credit card or PayPal.

At live craft shows, I accept cash or credit cards. I do not accept personal checks.
Shipping
LOCAL TO THE NC TRIANGLE? Save Yourself the Shipping!
For orders of $60 or more, I am happy to have locals pick up these pieces and avoid the S&H costs. Contact me prior to checking out to arrange a pickup time/place and I'll send you an Etsy coupon code to strip the shipping costs.

INTERNATIONAL SHIPPING:
I'm happy to ship internationally if requested. Due to the shipping constraints of glass, I don't have generalized international shipping rates. If you contact me via conversations or email, I will happily find out the appropriate postage & handling fee to ship to your country. I do not upcharge for this - I will simply charge you my actual costs.

GENERAL SHIPPING INFO:
Smaller orders are shipped via USPS. Large, multi-piece, or extra fragile orders are usually packaged and shipped by UPS and insured against breakage for the cost of remaking & replacing your order. ** I have never had anything break during shipping, however should this happen to you ~ please save all packaging & the broken pieces, and contact me via email (melanie@melsieglass.com) within two business days. If you follow these guidelines, I will happily recreate your order once the insurance claim is complete. **