melsieglass

handmade glass art + jewelry

Raleigh, North Carolina

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

melsieglass is taking a short break

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Note from shop owner Hello! My Etsy shop now only carries MAKE-TO-ORDER items and is closed for the rest of the year. All currently available work is sold through melsieglass.com and is open through December 14th.

In the meantime, follow me on Instagram @melsieglass for the latest info + works in process.

For questions or personal inquiries, feel free to contact me via email at melanie [!at] melsieglass.com

Hope you have a safe & happy holiday!

Note from shop owner

Last updated on Dec 9, 2020

Hello! My Etsy shop now only carries MAKE-TO-ORDER items and is closed for the rest of the year. All currently available work is sold through melsieglass.com and is open through December 14th.

In the meantime, follow me on Instagram @melsieglass for the latest info + works in process.

For questions or personal inquiries, feel free to contact me via email at melanie [!at] melsieglass.com

Hope you have a safe & happy holiday!

Melanie at Melsie Glass

Contact shop owner

Melanie at Melsie Glass

Reviews

Average item review
4.5 out of 5 stars
(134)
See reviews that mention:
Quality 16 Shipping 32 Customer service 14

Shop policies

Last updated on November 27, 2020
My goal is for others to enjoy & admire my glass works as much as I love & delight in making them. I do my best to take photos that accurately reflect the finished piece. If you receive your purchase and it isn't all that you expected, please get in touch via Etsy conversations or email (melanie@melsieglass.com) to come up with an agreeable fix.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
My goal is for others to enjoy & admire my glass works as much as I love & delight in making them. I do my best to take photos that accurately reflect the finished piece. If you receive your purchase and it isn't all that you expected, please get in touch via Etsy conversations or email (melanie@melsieglass.com) to come up with a mutually agreeable solution.

As with anything made of glass, my glass art should be handled with care. I take every precaution to appropriately package and ship your purchase, including insurance on the shipment. If your purchase arrives broken or otherwise damaged, please save all packaging and contact me immediately - I insure most shipments, particularly those of larger pieces. See Shipping Policy section.

Orders cancelled by the buyer prior to shipping may incur a small handling fee. This will be deducted from the total to be refunded.
Payment
I happily accept payment online through Etsy or via my website - melsieglass.com.

At live craft shows, I accept cash or credit cards. I do not accept personal checks.
Shipping
LOCAL TO THE NC TRIANGLE? Save Yourself the Shipping!
For orders of $75 or more, I am happy to have locals pick up these pieces and avoid the S&H costs. Contact me prior to checking out to arrange a pickup time/place and I'll send you an Etsy coupon code to strip the shipping costs.

INTERNATIONAL SHIPPING:
I'm happy to ship internationally if requested. Due to the shipping constraints of glass, I don't have generalized international shipping rates. If you contact me via conversations or email, I will happily find out the appropriate postage & handling fee to ship to your country. I do not upcharge for this - I will simply charge you my actual costs.

GENERAL SHIPPING INFO:
Smaller orders are shipped via USPS. Large, multi-piece, or extra fragile orders are usually packaged and shipped by UPS and insured against breakage for the cost of remaking & replacing your order. ** I have never had anything break during shipping, however should this happen to you ~ please save all packaging & the broken pieces, and contact me via email (melanie@melsieglass.com) within two business days. If you follow these guidelines, I will happily recreate your order once the insurance claim is complete. **