Announcement Melz Toyz...The place to find fun useful items that help make a house a home. My items may also Make you known as the Best Gift Giver.
Melz Toyz...The place to find fun useful items that help make a house a home. My items may also Make you known as the Best Gift Giver.
zacksabbath86 on Apr 5, 2016
Excellent customer service, and quick shipment! What more can you ask for?
tesscdurbeyfield on Feb 22, 2016
This is such a lovely, unique item! Looks perfect on my vanity, and so well-made. Thanks for taking the time -- and being so attentive to the shipping and packaging! :)
Mynor Cabrera on Oct 26, 2015
It is very disappointed buying from them I purchased some action figures and one of them was about to break on me I requested a refund cause I wasn't happy and they denied it saying that the figure is over 20 year old and saying that it took me a while to request a refund they gave me all kind of excuses and not one try to help or ask what could had been done for me to be satisfy with my purchase but it seemed that why we're so greedy all they worry about was about making sure I get no refund so they wouldn't loos money and after all of that they still wanted me to buy an item over $12 so I could use a coupon for 30% Off and that's how "they were making this better" so disappointed on them
Making Life Enjoyable
I started my Shop Melz Toyz to bring a bit of happiness to each person that buys an item made out of joy, and happiness. Kind of a pay forward of happiness. Items that I haven't made are equally enjoyable in each unique way.
The money for each item, goes towards spreading even more "good will" around. Local Food Bank, spontaneous helping out a person in a one time gift of funds, and towards more supplies.
Owner, Creator, Photographer
Long time crafter and love making items that bring a smile to myself and the new owner. Life is short, everyone should do things that make themselves happy.
Discount Code MELZTOYZTHANKYOU2016 Will save you 10% off any item $10.00 or higher.
Accepted payment methods
- Accepts Etsy gift cards
At this time; I DO NOT charge my customers sale tax's.
Cancellations have to be made before item is shipped. Return shipping is at your cost, no credit will be given till receipt of item(s).
I prefer using the most economical method of shipping - first class domestic. If a faster method of shipping is needed, please let me know in advance and I'll provide you with price quote for priority and express shipping.
If an item has a purchase price of less than $5.00, item could be shipped USPS first class.
Insurance on the package is at Customers request. Please let me know in advance and I will provide you with a price quote.
Refunds and Exchanges
If you are not satisfied with your purchase, please contact me through the etsy convo system, so we can discuss how to solve the problem. In general toys (that are not pet related), household and auto décor items are returnable within 3 days after being received if returned in same condition as sent. Please contact me before sending me anything; otherwise I cannot be responsible for any piece returned to me without proper authorization. My items are priced for enjoyment, and with little profit...
If item(s) discounted as in on SALE, Clearance, or purchased with a coupon, there is no refund or replacements provided.
Again There are no refunds on gift wrapping option, UNLESS package hasn't been shipped.
Exchanges can take place, only if the 3 day rule has been applied. Replacement item will not be sent till receipt of original item, and item wasn't discounted by being on sale or purchased with a coupon. Items returned will be used for review on how to improve future items. Exchanges are only accepted if manufacture defect of workmanship or supplies used.
I'd like our customers to be happy with their purchases, so if there is any problem, please contact me and we'll find the way to solve it. Pictures are taken of the item(s) as it is being placed in its packaging for routing and attached to comformation email.
Additional policies and FAQs
Each listed item is measured just before its picture is taken and listed. Sizes of items are always listed as closest to a fraction due to being a handmade product and like items will vary from one to another. Items are measured in a flat relaxed position….no stretching or clumping is ever arranged with the product. During shipping an item may be flatten, folded or rolled for packaging and may need to be fluffed up to get back into normal shape. This reshaping in no means should damage the item and is not a valid reason for return. If the item was off by inches then Melz Toyz would be more than happy to replace the item as long as the item was in unused condition and with in the 3 day time frame that the item was in your care.
What if I can’t get the item back to you in 3 days?
The 3 days is the amount of time you have from the receipt of the item to start the communications. We will work out a date to get the item mail out by and calculate a time table for it's arrival and receipt. If you can’t make the arranged dates and a longer than normal time frame has already passed the arrival date without any additional communications from you; Then Melz Toyz is under the impression that you have changed your mind and are happy with the item and no additional action is needed. Postage for returned items is at Customers cost.
What if I don’t like the color of an item?
Items are made out of material at hand. We ask that you take upmost care in the decision when selecting any item from any vender. This is not a valid reason for return. Even if you were to order a red item…there are a vast number of shades of red or of any color that we can only describe items by the most basic of colors description and the best photo's possable.
What if I change my mind or return an item that has been gift wrapped?
Above rules apply for item only.
Can only refund for non shipped gift wrapping.
What if my pet destroyed the item as soon as it got it?
Pet toys are sold as is. No returns or refunds. Each pet plays different and each pet plays differently with each toy. I can only tell you being a pet owner myself. I use the upmost care in making a safe fun toy. By using only organic catnip, strong materials and strong yarns/threads to make the item. I will use natural fiber cloths, threads/yarns whenever possible. I think if your pet was in the mood to destroy a toy; the toy did its job, kept the pet entertained and may of saved your best pair of shoes. I would still like to hear from you as to just how it was destroyed and make some design changes for any future toys. May be even ask, if your pet would be willing to test out a new Melz Toyz creation?
Coupon Code MELZTOYZTHANKYOU2016 10% Discount
applies to items priced $10.00 and above
Last Updated December 31, 2016