If you receive an item and are unhappy I will be happy to make it up to you.
To return an item the tags must still be attached. The buyer will pay return shipping costs unless the item was grossly misrepresented, damages occurred, or the wrong item was sent. Once I receive the return you will be either refunded for the full amount, minus shipping to me, or the item will be replaced.

Hopefully we can work something out.
Please contact me before you return an item so that we can work things out.

I prefer paypal, but will accept Money Orders as well.
Checks will not be accepted.
Contact me if you would like to pay with a credit card.

.Send me a message if you have problems paying. I will try my best to work with you.

I ship though USPS only. Unless otherwise requested by the buyer.
Shipping insurance can be requested at a cost to the buyer.
If damages do occur during shipping I will try my best to make you a happy customer again.
All Items will be shipped no later than 3 business days after payment unless specified in the listing.
I reuse packaging materials to keep my waste and prices down.
Please be aware that during holiday seasons items may take a bit longer to ship.
International Buyers:
Custom forms are filled out with exact purchase information and I do not falsify prices or mark as a gift. International customers need to consider there may be additional taxes, duties or other fees required upon receipt of shipment. Please check with your local post office for fees.

Why don't you accept custom orders?
-Unfortunately I am unable to take custom orders. I am trying to go back to school and just do not have the time necessary to make custom designs.

What if I don't see what I want?
-Let me know. Sometimes I have an extra in inventory.

I don't see my size?
-Some styles are not made in larger sizes. I am very sorry, but I have to limit my sizes to just 0-3 months and 3-6 months. Most of my items are purely for photographic purposes.

I saw something I liked in your SOLD category, where can I buy it?
-I am so sorry, but unfortunately the item you are looking for was sold. I sometimes have duplicates in my shop, so check there first, but unfortunately some items are only around for a limited time.

Do you sell wholesale, bulk or consignment?
-No, I just cannot keep up to be able to offer these types at this time. You are welcome to contact me though. thecraftytortoise [!at] gmail.com