mitimota

MitiMota by MemeGalarce

Santiago, Chile · 99 Sales

mitimota

MitiMota by MemeGalarce

Santiago, Chile 99 Sales On Etsy since 2008

5 out of 5 stars
(47)

mitimota is taking a short break

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Note from shop owner Hi there! I just want to let you know that I'll be out for a while because I'm re-thinking my work, I need a creative time, but I'll be back soon with news. So, please keep tuned!

Note from shop owner

Last updated on Nov 11, 2015

Hi there! I just want to let you know that I'll be out for a while because I'm re-thinking my work, I need a creative time, but I'll be back soon with news. So, please keep tuned!

Mercedes Galarce

Contact shop owner

Mercedes Galarce

Reviews

Average item review
5 out of 5 stars
(47)
Kimberly A Rathbun

Kimberly A Rathbun on Sep 13, 2015

5 out of 5 stars

I love love love my hat this is the third one u have made me thank u!!!! :-)

Nataliya N

Nataliya N on Jan 20, 2015

5 out of 5 stars

Wow. Just wow. Amazing customer service and a beautiful, warm wool hat. This hat not only looks amazing but is also warm and soft. I am so happy with the beautiful vibrant color and the thickness and high quality of this hat. I got it in the green and it is wonderful and warm. Thank you so much!!

Kimberly A Rathbun

Kimberly A Rathbun on Dec 30, 2014

5 out of 5 stars

Bought this for my daughter for Christmas and she loved it!!! 😊 thank you for your professionalism!!!

View all 47 reviews

About

MitiMota: knits at the end of the world

MitiMota is a brand dedicated to the knitting classes and handmade knitwear based in Santiago de Chile and created by Mercedes Galarce.

All our products are made with natural wool, alpaca and high quality blended wool produced by y diferent women across Chile and little local industries that generate playful, soft and warm textures.

From Santiago we knit joining works and distances, woman to woman is transferred texture, pulse, tenderness of wool until the garment meets who will enjoy, warm and snuggle with it.

All clothes are handmade by 3 knitters/crocheters, Alicia, Inés and Mercedes.

We create beautiful accessories with a contemporary design, rescuing techniques like knitting, crochet, braiding and embroidery.

We chose to work with slow and craft techniques that require time, dedication and love for which all our garments are made in limited numbers and none are exactly alike.

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Shop members
  • Mercedes

    Owner, Maker, Designer, Curator

    The dreamer behind MitiMota. Crocheter/Knitter, lover of crafts and traditional textile techniques. Each garment has a story, a thought and a pulse that I share to keep you warm.

  • Alicia

    Maker, Knitter, Collaborator

    Grandmother. pasionate knitter. happy playing with her grandaughter :)

  • Inés

    Knitter, Collaborator

    Mother, Knitter, lover of crafts and of a slow life. She is a apassionate about learning and enjoy time at home.

  • Catherine

    Photographer, Graphic Designer

    One of our best friends, happysupercreative soul, free spirit, adventurer and lover of bunnies + dogs + food. You can see her work at http://www.catherinedelpino.com

Shop policies

Last updated on January 15, 2014
Welcome to Mitimota!

MitiMota is a brand dedicated to the teaching and production of crocheted/knitted accesories located in Santiago, Chile.

All clothes are handmade by 2 knitters using natural wool and industrial wool of local producers with high quality, playful textures, soft and warm.

We develop quality knitted ítems with a contemporary design, rescuing techniques like knitting, crochet, braiding and embroidery.

We chose to work with slow and craft techniques that require time, dedication and love, so that our garments are in limited numbers and none are exactly alike.

Please enjoy with us and keep you warm!

Accepted payment methods

Payment
*Paypal is the only form of payment accepted at this moment, and is expected immediately upon checkout.
*Please make sure to submit payment at the time of purchase.
*For non-paying buyers, the transaction will be canceled. I'll wait for payment until two days after that deadline will cancel the transaction.
*If there's any problem, don't hesitate to contact me.
*International buyers are responsible for any customs fees/taxes.
Shipping
*Packages are shipped via Correos de Chile, certified. The shipment will be made between 7 and 10 working days after cleared payment for your purchase.
*Allow 10 to 15 working days for package to arrive.
*When a package is not claimed in the post office and is returned to me, the buyer must pay the shipping again.

*I'll be send to you a shipping notification with your tracking code, you should be able to track your order any time at www.correoschile.cl (but it is available just in spanish). Past 15 days you should track your order in your local post service web page.
Refunds and Exchanges
Returns policy:

If for some reason, you are not satisfied with your purchase, I'm sure we can work it out. Please send me an email to memegalarce[!at] gmail.com or start a new Conversation trough Etsy.

*Contact me within 5 days of receiving your order for any refunds. I will gladly refund the sale price (minus shipping price).

In order to refund your money, items must first be returned in their original packaging. Used or damaged items won´t be accepted. Return shipping fees will be at your own cost and are not refundable.

**restocking fee
A 10% restocking fee will be placed on refunded items. Please note, if your item is a custom order made in another color, there will be no returns accepted. this is all predicated on the circumstance of the situation.

***lost items
While we take great care and attention to detail in all items prepared for shipment, we unfortunately cannot be held responsible and do not give refunds for damaged or lost orders in the shipping process. if something went wrong with the shipping process, please convo me to ask a compensation at post office.

****Review
If something went wrong with your experience here at Mitimota, please contact me via e-mail at memegalarce [!at] gmail.com before you leave your review, and i will try to do all to make it right.
Additional policies and FAQs
Custom orders:
*I am open to custom orders, contact me with your idea.