MemoriesByTessa
Broomfield, Colorado
Shop policies
Last updated on
November 29, 2013
Hi, my name is Tessa Fritzler. I've been drawing since I could pick up a pencil. I am a working mother of 4 and opened my store with the intent of showing those 4 wonderful kiddos they can chase their dreams as well. Sky is the limit, all they have to do is try and apply themselves. How can I teach them such a lesson if I don't try myself, right? So here I am. All of my drawings and paintings are original pieces, no two will be exactly alike. I also work with mixed media, therefore some of my original drawings and/or paintings might be included in other pieces of art. For example, I have a piece titled “Dark Rose,” which is an original piece. However I have also digitally enhanced the original piece to create a different i.e. “Metal Rose.” I also do custom work, any size requested, all I need is to know what you want drawn. Either a subject such as "growling wolf" or you can submit a picture of what you would like drawn with the size requested and payment offer. I do photography as well, and have a large selection of photography artwork. I do local portriats and cover events, such as weddings.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be as happy with your new piece of art as I am so please, contact me immediately regarding any concerns with your purchase you may have following the receipt of your order. I want you to love your new item(s), and appreciate the opportunity to correct any problems/mistakes/misunderstandings prior to receiving/leaving feedback.
Payment
Please make your payment immediately. This will ensure that your order is filled and shipped in a timely manner. All shipping estimates are from date of cleared payment, not purchase. Paypal is the preferred method, but I also accept personal checks and money orders. Orders paid by check or MO are held until check or MO clears.
Shipping
I offer shipping to everywhere, but please read the policies below.
Some items require special shipping. Prior to purchaseing these items, please contact me for shipping arrangements
For international customers, it is best to contact me before purchase, as I may be able to determine the exact shipping for your location and save you money.
::INTERNATIONAL SHIPPING POLICY:: International customers are responsible for any and all fees and tariffs associated with Customs. These fees and tariffs are not included in either the purchase and/or shipping costs. Full retail value of items is listed on customs forms. First Class International is used for international shipping.
::DOMESTIC SHIPPING POLICY:: I ship items First Class Mail (Domestic) in an effort to save you money. If you need something quickly, please contact me so that I can set up a special listing for you with either Priority or Express Mail delivery.
Some items require special shipping. Prior to purchaseing these items, please contact me for shipping arrangements
For international customers, it is best to contact me before purchase, as I may be able to determine the exact shipping for your location and save you money.
::INTERNATIONAL SHIPPING POLICY:: International customers are responsible for any and all fees and tariffs associated with Customs. These fees and tariffs are not included in either the purchase and/or shipping costs. Full retail value of items is listed on customs forms. First Class International is used for international shipping.
::DOMESTIC SHIPPING POLICY:: I ship items First Class Mail (Domestic) in an effort to save you money. If you need something quickly, please contact me so that I can set up a special listing for you with either Priority or Express Mail delivery.
Additional policies and FAQs
The color in your prints is likely to differ somewhat from what you see on your monitor. Just know that I have been printing digitally for over 10 years, and what you receive is always the intended result. I have very high standards for my printed output and will not sell or send prints that do not meet those standards.
If you need rush shipping, please let me know before you order so we can work out those arrangements. Most items ship the next business day. Please refer to the shipping information on each listing as they may vary.
On custom orders I will send you a digital picture via e-mail of the finished product to ensure that you are happy with it. On large custom paintings I will do a smaller sample piece if necessary to ensure that you will be happy with idea of how the bigger painting will look. This would be the ideal time to let me know if there are any changes you would like to see. I do sell or keep my sample paintings, but you may request that I send it with your larger painting at the time of shipping at no additional charge. You will still receive a digital photo of the finished larger painting to ensure you are happy with it.
If you need rush shipping, please let me know before you order so we can work out those arrangements. Most items ship the next business day. Please refer to the shipping information on each listing as they may vary.
On custom orders I will send you a digital picture via e-mail of the finished product to ensure that you are happy with it. On large custom paintings I will do a smaller sample piece if necessary to ensure that you will be happy with idea of how the bigger painting will look. This would be the ideal time to let me know if there are any changes you would like to see. I do sell or keep my sample paintings, but you may request that I send it with your larger painting at the time of shipping at no additional charge. You will still receive a digital photo of the finished larger painting to ensure you are happy with it.