MenuetDesigns

Meaningful Handmade Jewelry / U.S. ORDERS ship via USPS

Vancouver, Canada 39106 Sales On Etsy since 2010

5 out of 5 stars (5230)

MenuetDesigns

Meaningful Handmade Jewelry / U.S. ORDERS ship via USPS

Vancouver, Canada | 39106 Sales

5 out of 5 stars (5230)

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39106 Sales
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MenuetDesigns

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MenuetDesigns

Announcement    Welcome to our shop!
We ship US ORDERS from Blaine, WA via USPS.

PRODUCTION ∙ TIME
Please check each listing for current production time.

T I M E ∙ I N ∙ ROUTE

USA ORDERS
Ship via ChitChats/USPS, transit time usually 3 - 6 days, tracking included (Priority upgrade available.. please note this expedites the time in route, but not the prep time required to make your order)

CANADA ORDERS
Ship via Canada Post, transit time usually 6 - 10 days, no tracking (upgrades avail.)

INTERNATIONAL ORDERS:
Ship via Canada Post, transit time usually 6 - 14+ days in route.

S H I P P I N G ∙ A D D R E S S

We ship to your ETSY ADDRESS (not Paypal address).
........................................

S H I P P I N G ∙ U P G R A D E S
Shipping upgrades available in the cart. Please note that faster shipping expedites the time in route but NOT the time needed to prepare your order.
∙ USA ORDERS - PRIORITY MAIL available
∙ CANADA ORDERS - EXPEDITED available
∙ INTERNATIONAL - no shipping upgrades available

Personalize any item in our collection as a special gift for family, friend or oneself. Click this link: http://etsy.me/1ALAGfN

M A K E ∙ C H A I N ∙ L O N G E R

To make your necklace longer:
- Sterling silver add-on chain: http://etsy.me/1FZYalG
- Rose Gold Filled /14k Yellow Gold filled add-on chain: http://etsy.me/1LdeGQb
- Extender Chain: http://etsy.me/1MrzoxE

Announcement

Last updated on Oct 23, 2019

Welcome to our shop!
We ship US ORDERS from Blaine, WA via USPS.

PRODUCTION ∙ TIME
Please check each listing for current production time.

T I M E ∙ I N ∙ ROUTE

USA ORDERS
Ship via ChitChats/USPS, transit time usually 3 - 6 days, tracking included (Priority upgrade available.. please note this expedites the time in route, but not the prep time required to make your order)

CANADA ORDERS
Ship via Canada Post, transit time usually 6 - 10 days, no tracking (upgrades avail.)

INTERNATIONAL ORDERS:
Ship via Canada Post, transit time usually 6 - 14+ days in route.

S H I P P I N G ∙ A D D R E S S

We ship to your ETSY ADDRESS (not Paypal address).
........................................

S H I P P I N G ∙ U P G R A D E S
Shipping upgrades available in the cart. Please note that faster shipping expedites the time in route but NOT the time needed to prepare your order.
∙ USA ORDERS - PRIORITY MAIL available
∙ CANADA ORDERS - EXPEDITED available
∙ INTERNATIONAL - no shipping upgrades available

Personalize any item in our collection as a special gift for family, friend or oneself. Click this link: http://etsy.me/1ALAGfN

M A K E ∙ C H A I N ∙ L O N G E R

To make your necklace longer:
- Sterling silver add-on chain: http://etsy.me/1FZYalG
- Rose Gold Filled /14k Yellow Gold filled add-on chain: http://etsy.me/1LdeGQb
- Extender Chain: http://etsy.me/1MrzoxE

Reviews

Average item review
5 out of 5 stars
(5230)
See reviews that mention:
quality 343 shipping 754 customer service 421

Updates

7 months
Right in time for Mother's Day - express your love and affection with one of our many brand new message cards!

Tagged in this photo

  • FS | Rose Gold Eternity Hoop Necklace | Message Card Choice | Sterling Silver, Gold Filled | Bridal Jewelry

    MenuetDesigns

    $34.90 FREE shipping

    • 8 months
    Our new evil eye pendant is great for layering!

    Tagged in this photo

  • Evil Eye Necklace | Gold Evil Eye Necklace | Evil Eye Disc Necklace | Protection Charm| Layered Necklace | Set or Single Necklace

    MenuetDesigns

    $19.80 $22.00 (10% off)

    • 10 months
    Free Domestic Shipping within Canada on our entire collection! Includes our new Zodiac bracelets and necklaces. Limited time only. #zodiacjewelry

    Tagged in this photo

  • Zodiac Necklace | BEST SELLER | Zodiac Coin Necklace | Celestial Horoscope Disc Charm | Astrology Sign | Libra, Sagittarius, Scorpio

    MenuetDesigns

    $22.00 Bestseller

    • View all 32 updates

    About MenuetDesigns

    Sales 39,106
    On Etsy since 2010
    •  

    Designing is my Passion

    I worked for several years as a designer of women’s clothing at two of Japan’s most well-known fashion houses. After moving to Canada my focus switched to jewelry - the result being Menuet Designs! So happy to share a passion for the art of jewelry as a part of the Etsy community!

    Every month a portion of our sales are donated to two charitable organizations - Doctors without Borders and Because I Am a Girl (Plan International).

    Menuet Designs started up in 2010 and consists of me and my husband. I am responsible for planning, designing and making our jewelry as well as material procurement. David handles customer correspondence, shipping, and the never ending paper work.

    All of our jewelry can be personalized as a special gift for friend, family member or yourself. (Just go to our “Add-On Charms” section.) If you have a custom request, please let us know and we will do our best to accommodate you.

    Check us out!
    Facebook: http://on.fb.me/1HebdmO
    Twitter: https://twitter.com/menuetdesigns

    Thanks for visiting Menuet Designs!

    Around the web

    Facebook
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    Shop members

    • Miyuki

      Owner, Designer

    • David

      Owner

    Shop policies

    Last updated on October 23, 2019
    Welcome to our shop!

    We have a great selection of personalized jewelry, as well as message card jewelry for family and friends. Perfect for gift giving!

    US ORDERS ship from Blaine, WA via USPS.

    P R O D U C T I O N ∙ T I M E

    Please check each listing for current production time.

    T I M E ∙ I N ∙ R O U T E

    USA ORDERS
    Ship via USPS, usually 3~6 days, tracking included
    (Priority upgrade available.. please note this expedites the time in route, but not the prep time required to make your order)

    CANADA ORDERS
    ship via Canada Post, time in route usually 6 - 10 days, no tracking.

    INTERNATIONAL ORDERS:
    ship via Canada Post, transit time normally 6 - 14+ days in route.

    Duties may apply check with your local customs office.
    Menuet Designs is required by law to indicate the value of goods on the outside of international shipments. The customer is responsible for applicable duties / border charges.

    S H I P P I N G ∙ U P G R A D E S
    Please order at the time of purchase (shipping upgrades available in the cart).
    - USA PRIORITY MAIL - Faster shipping only expedites the transit time, NOT the prep time.
    - EUROPE/AUSTRALIA/NZ: Sorry but we are unable to offer upgraded shipped to these destinations.

    PERSONALIZED ITEM?
    If you do not include a note for us at check out in "Note to Menuet Designs" box with
    your initial/stone choices, we will make an attempt to contact you, however if a reply is
    not received, your order will ship with blank letters and the stone that appears in the
    item's main photo.

    Please message any urgent requests to us directly. We may not see any urgent request that is included as a note with your order.

    Purchasing priority shipping only expedites the transit time, not the production
    time.

    If your order is a gift being sent directly to the recipient, please let us know your actual name. Otherwise, your Etsy User Name may appear on the packaging as the sender.

    Once an order ships out the arrival date is beyond our control.

    Needing your order by a certain date? Please be sure to contact us prior to purchase to make sure we can accommodate your time frame.

    All items come gift wrapped ready for giving, and ship securely inside a bubble mailer.

    Large orders of 5 or more items may require 8~10 business days to prepare for
    shipping.


    S H I P P I N G ∙ A D D R E S S

    We ship to your ETSY ADDRESS ONLY (NOT the Paypal address). Please make sure your Etsy address is up to date. ETSY ADDRESS is the address in your Etsy receipt.

    Q U E S T I O N S ∙ C O N C E R N S

    Please contact us through ETSY "Contact" (not email) to ensure a timely response.

    Customer service is important to us. If you are not satisfied with your shopping
    experience, please contact us before leaving a review. We will do our best to set things straight. Thanks!

    I N S U R A N C E ∙ D U T I E S

    We recommend large orders be insured against loss in transit. Contact us for
    pricing. Customs Duties and associated fees are the responsibility of the buyer. Please contact the Customs Office in your
    country for further information.


    *************************************************
    C A R E ∙ I N S T R U C T I O N S

    Your jewelry should be kept free from moisture (no shower / pool).
    When not in use, please keep it in a small airtight bag.

    What is 14 Karat gold fill?
    A solid layer of 14 KARAT GOLD is bonded to the top of another metal. This layer is
    100+ times thicker than gold plate, resulting in a durable product that can be
    cleaned and may last for years to come if treated properly. Our chain and findings
    are all USA-made, 14k GOLD FILL.

    About on sterling silver
    Like all sterling silver, our STERLING SILVER may tarnish over time but can be easily
    restored to it's original shine with a polishing cloth or liquid. Our chain and
    findings are all USA-made, 925 sterling silver.

    If you are not completely satisfied with your jewelry or the service we provide,
    please contact us before leaving FEEDBACK so we can make things right.

    Once you have received your order, feedback would be greatly appreciated!


    ~ Thank you for visiting Menuet Designs! ~

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns, exchanges, and cancellations
    Contact me within: 7 days of delivery
    Ship items back within: 30 days of delivery
    Request a cancellation within: 12 hours of purchase
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    Questions about your order?
    Please if you have any problems with your order.
    Returns and exchange details
    Q U E S T I O N S ∙ C O N C E R N S

    Please contact us through ETSY "Contact" (not email) to ensure a timely response.

    Customer service is important to us. If you are not satisfied with your shopping
    experience, please contact us before leaving a review. We will do our best to set things straight. Thanks!


    A L L ∙ C A N C E L L E D ∙ O R D E R S

    Cancellation requests received prior to an order being made will be refunded in full, less a $3.50 USD charge per item.

    If your cancellation request is received after the order is already made but before it ships out, refunds will be less any personalized portion, including initialed charms.

    R E T U R N S

    Personalized or custom items cannot be returned, unless an error was made by
    Menuet Designs. Non-personalized and non-custom items - please contact us
    within 7 days of receipt of your order for our return address. Returned items must be in their original condition and must be mailed back within two weeks of receipt.

    Refunds are processed after the order is received back. Please note that Menuet Designs 1) is not responsible for replacing or refunding an order in instances where we have been given an out-of-date or incorrect address and as a result a shipment was not received by the customer. and 2) refunds do not include the original shipping fee and a $3.50 USD per-item restocking fee applies unless Menuet Designs has made an error with the order.


    O R D E R ∙ NOT ∙ R E C E I V E D ?

    Please allow up to 30 days from the shipping date for your order to arrive.
    Sometimes orders are misrouted by the postal service but do eventually arrive.
    In the event of non-delivery after 30 days, we will refund or send a replacement - but only if the address provided was correct and complete (for example - not missing a house number or mailbox number).


    N E E D S ∙ R E P A I R ?

    We will be happy to repair or replace free of charge, If your jewelry needs repair
    within the first month, (* depending on circumstance ).
    Payment
    P A Y M E N T

    You can pay through:
    • PayPal
    • Etsy Direct Checkout with a credit or debit card

    E-check orders will ship once payment clears - usually takes one week.

    T A X ∙ I N F O R M A T I O N

    Washington State Customers: Etsy charges state sales tax on all orders destined for WA State. As a seller, we cannot opt out of this arrangement.

    U.S. customers - Please note that certain U.S jurisdictions (for example, WA State) require Etsy to charge sales tax. It is the customer's responsibility to know whether or not sales take applies to your purchase.

    Canadian Customers: we are required to charge sales taxes to your total order (including shipping fee) as follows:
    - HST if you reside in an HST province: ON, NB, NL, NS, PEI
    - B.C. customers: PST and GST
    - all other provinces and territories: GST only

    Other countries: The customer is responsible for any duties/border fees incurred.
    Shipping
    US ORDERS ship from Blaine, WA via USPS (Not via Canada Post)

    P R O D U C T I O N ∙ T I M E

    Please check each listing for current production time.

    T I M E ∙ I N ∙ R O U T E

    USA ORDERS
    Ships via ChitChats/USPS First Class Mail, usually 3~6 days, from Blaine WA, tracking included. Priority Mail upgrade available at checkout.

    CANADA ORDERS
    Ships via Canada Post, time in route normally 6 - 10 days, no tracking. Tracking upgrades available at checkout.

    INTERNATIONAL ORDERS
    Ships via Canada Post, time in route normally about two weeks, up to 22 days, no tracking available.

    S H I P P I N G ∙ U P G R A D E S
    Upgrades available in cart. Please note: faster shipping only expedites the transit time, NOT the prep time needed to get an order ready for shipping.
    - USA: PRIORITY MAIL
    - CANADA: EXPEDITED / XPRESSPOST
    - EUROPE/AUSTRALIA/NZ: Sorry, no shipping upgrades available at this time

    S H I P P I N G ∙ A D D R E S S

    We ship to your ETSY ADDRESS ONLY (NOT the Paypal address). Please make sure your Etsy address is up to date. ETSY ADDRESS is the address in your Etsy receipt.

    Please understand that once an order ships out via Canada Post/USPS, the eventual arrival date is beyond our control.

    I N S U R A N C E ∙ D U T I E S

    Please contact the Customs Office in your country for customs duty information. Customs Duties and associated fees are the responsibility of the buyer. We recommend large orders be insured against loss in transit. Contact us for pricing.
    Additional policies and FAQs
    If your item has not arrived within 30 days of the shipping date, please let us know and we will do our best to resolve the situation.


    C A R E ∙ I N S T R U C T I O N S

    Your jewelry should be kept free from perfume and moisture (no shower / pool).
    When not in use, please keep it in a small airtight bag.

    What is 14 Karat gold fill?

    A solid layer of 14 KARAT GOLD is bonded to the top of another metal. This layer is
    100+ times thicker than gold plate, resulting in a durable product that can be
    cleaned and may last for years to come if treated properly. Our chain and findings
    are all USA-made, 14k GOLD FILL.


    About sterling silver

    Like all sterling silver, our STERLING SILVER may tarnish over time but can be easily
    restored to it's original shine with a polishing cloth or liquid. Our chain and
    findings are all USA-made, 925 sterling silver.


    About HAND-STAMPED JEWELRY

    Due to the hand stamped nature of many of our items, the letters may not perfectly aligned or have a perfectly uniform depth or impression. Impression marks may be slightly visible on the reverse side - which is a normal result of stamping, not a defect. Some letters may be a bit smaller or bigger than others or slightly different than how they are pictured in each listing.

    Thank you very much, we appreciate your understanding!

    Please note: our jewelry is not recommended for children under the age of 12.
    Privacy
    Privacy Policy

    Etsy shops that sell to EU countries are required to have an EU-compliant privacy policy. My Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

    This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

    Information I Collect:

    To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly. I do not have
    access to any information relating to your credit card(s), including type, number, or expiry date.

    Why I Need Your Information and How I Use It:

    I rely on a number of legal bases to collect, use, and share your information, including:
    • as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
    • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
    • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

    Information Sharing and Disclosure:

    Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
    • Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (including but not limited to, USPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
    • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

    Data Retention:

    I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations and to resolve disputes. I generally keep your data for a period of 6 years.

    Your Rights

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
    Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
    Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
    Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
    Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. If you would like to access, correct or delete personal information held by Etsy, you may contact Etsy directly. If you have any questions or concerns, you may contact me by email: menuetdesigns@ gmail.com.