MercyMadge

Mercy Madge Antique & Vintage Estate Jewelry

Saltburn-by-the-Sea, United Kingdom · 1664 Sales

MercyMadge

Mercy Madge Antique & Vintage Estate Jewelry

Saltburn-by-the-Sea, United Kingdom 1664 Sales On Etsy since 2010

5 out of 5 stars
(580)

Announcement   An extraordinary shop brimming with collectible and exceptional estate jewellery from every era - Georgian - Victorian - Edwardian - Art Deco - Modern. After several successful years based in the United States our shop is now located on the North Yorkshire coast, in the historic heart of the English Whitby jet jewelry industry.

We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee, we also offer a free layaway plan for purchases over $100. With literally thousands of sales under our belt we are accomplished international and domestic shippers. Your treasured purchase will be beautifully gift wrapped, safely packaged and speedily shipped!

Announcement

Last updated on Sep 8, 2018

An extraordinary shop brimming with collectible and exceptional estate jewellery from every era - Georgian - Victorian - Edwardian - Art Deco - Modern. After several successful years based in the United States our shop is now located on the North Yorkshire coast, in the historic heart of the English Whitby jet jewelry industry.

We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee, we also offer a free layaway plan for purchases over $100. With literally thousands of sales under our belt we are accomplished international and domestic shippers. Your treasured purchase will be beautifully gift wrapped, safely packaged and speedily shipped!

Sharon - Exceptional Estate Jewellery - Georgian - Victorian - Art Deco

Contact shop owner

Sharon - Exceptional Estate Jewellery - Georgian - Victorian - Art Deco

View all 357 items

Updates

1920s Art Deco snake bracelets by Andreas Daub, Germany, arriving this week two_heartshearthearttwo_heartsheart
New arrivals this week, Victorian mourning jewellery, all Whitby Jet apart from the necklace which is Vulcanite/Ebonite
Good selection of antique and very vintage Scottish silver sash brooches arriving daily heart
View all 31 updates

About

Mercy Madge. An extraordinary shop brimming with collectible and exceptional estate jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern

After several successful years in the United States, Mercy Madge is now located in the United Kingdom, right in the heart of what was the Victorian Whitby jet industry! Our shop is a husband and wife collaboration, the culmination of decades of gathering heirloom worthy jewelry and trinkets on our travels. We have a true appreciation of the beauty, quality and quirkiness of our curated collection and we revel in the history of it. Whether you are buying for investment, sentiment, collecting or special gift giving you will find the perfect piece here.

Our number one priority is offering the very best in customer service and satisfaction. If you unhappy with your purchase, for any reason, you are more than welcome to return it in original condition within seven days for a refund of the purchase price.

All our items are inspected, tested, dated and guaranteed to be genuine and as described and photographed. Precious metals are acid or electronically tested and weighed using precision scales. Gemstones are tested with a Presidium Gem Tester. If evidence of gemstone enhancement is seen then it is noted in the description. Other industry standard identification and dating tools are used including construction, manufacturing techniques, vintage and antique advertising, wear, aesthetics and style.

Shop members

  • Sharon

    Owner, Curator

Production partners

  • Victoriana

    London, England

    Exclusive distribution rights

Shop policies

More information

Last updated on Sep 11, 2018
Frequently asked questions
LAYAWAY

We offer a free 60 day term layaway plan with a 25% non refundable deposit for purchases over $100. A longer term might be available depending on the purchase price. Simply contact us to request a customized payment plan that will suit your needs. Please note that returns or refunds are not permitted on layaway purchases.

GIFT WRAPPING

Every purchase will arrive in our complimentary custom packaging which is free of charge. Alternatively special or seasonal gift wrapping is available at checkout for a small charge. If you have any other special requests please let us know and we will do our best to accommodate you

RETURN & REFUND

Items in original condition may be returned for any reason; notification of return must come within 3 calendar days of receipt. Buyer pays return shipping costs. After three calendar days all sales will be considered final.

Returns sent without notification cannot be accepted or refunded. All package returned must be CLEARLY marked "RETURNED GOODS" on the custom form. Any custom charges incurred with the return by not following the return instruction will be buyer's responsibility and will be deducted from the refunded amount.

PLEASE NOTE: Items refused at delivery or returned as unclaimed or undeliverable will be issued a store credit for the purchase price minus original shipping, once the item has returned to us.

RETURN POLICY

1) Notify us within 3 calendar days and ship back within 7 days. Returns will be accepted as long as the item has not been altered or damaged. After 3 days all sales are considered final.

2) Returns must be sent with tracking and marked " Returned Goods " on the custom form. Any custom charges incurred by not following the instructions will be deducted from the refunded amount. Please provide the tracking information after you ship back. Insurance is highly recommended as items lost or damaged in transit cannot be refunded.

3) Please return the item in its original packaging with the original CN22 or CN23 customs form showing. Upon receipt of the returned item, a refund of your purchase price, minus original shipping, will be issued.

DELIVERY & PROCESSING TIME

We work hard to get your package out to you within 1 business day and will email you as soon as it is dispatched
Expected delivery times are:
Within the UK: 1-5 Business Days (Royal Mail 24 with tracking)
Outside the UK: 5-15 Business Days (Royal Mail International First Class with tracking)

RESTOCKING FEE

If an item is returned outside the shops return policy then we reserve the right to charge a discretionary 20% restocking fee. Items returned within our return policy are not subject to a restocking fee.

VICTORIAN RING BOXES - INTERNATIONAL ORDERS

We ship our popular reproduction antique ring boxes without tracking in order to keep your shipping cost as low as possible. There is a $5 shipping upgrade to tracked available at checkout should you require that option. Buyer assumes responsibility for missing packages if mailed without tracking.

ANTIQUE JEWELLERY CARE

Antique jewellery, by its very nature, is more fragile than modern jewellery and can be more prone to damage. Many of our pieces are 150 years old or more, it is part of their charm and they will require special care.

We guarantee all our items as described but can not guarantee they won't need maintenance or repair due to use and wear. With a modicum of care, the jewelry you are fond of can last many more lifetimes to come.

We accept no responsibility for pieces that become damaged whilst in your possession and such damaged items cannot be returned.