MercyMadge

Beautifully Curated Antique & Vintage Jewelry

Saltburn-by-the-Sea, United Kingdom On Etsy since 2010

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

MercyMadge

Beautifully Curated Antique & Vintage Jewelry

Saltburn-by-the-Sea, United Kingdom | 2,694 Sales

Announcement    Mercy Madge is a special shop offering a carefully curated collection of distinctive and unique antique and vintage jewelry from every era - Georgian - Victorian - Art Nouveau - Art Deco - from "mourning" to evening and everything in between. We revel in the history of our collection and the lives it may have touched!

Here at Mercy Madge, we are committed to providing a top drawer level of customer service, along with an outstanding buying experience. To that end we offer a risk free no quibble money back guarantee on all your purchases. We also offer a flexible 60 day layaway plan for purchases over £100 ($150), should you require that option.

We pride ourselves on our accurate descriptions and assessments. Every piece we offer has been professionally examined and verbally appraised as well as being tested using industry standard techniques and tools.

As experienced international and domestic shippers, with thousands of sales under our belt, you can be confident your highly anticipated purchase will arrive quickly and safely.

Visit our website at https://www.mercymadge.com for special discounts. Find us on Instagram @mercymadge follow us on Facebook at https://www.facebook.com/mercymadge and Pinterest at https://www.pinterest.co.uk/mercymadge and on Twitter at https://twitter.com/mercymadge

Announcement

Last updated on Jul 24, 2020

Mercy Madge is a special shop offering a carefully curated collection of distinctive and unique antique and vintage jewelry from every era - Georgian - Victorian - Art Nouveau - Art Deco - from "mourning" to evening and everything in between. We revel in the history of our collection and the lives it may have touched!

Here at Mercy Madge, we are committed to providing a top drawer level of customer service, along with an outstanding buying experience. To that end we offer a risk free no quibble money back guarantee on all your purchases. We also offer a flexible 60 day layaway plan for purchases over £100 ($150), should you require that option.

We pride ourselves on our accurate descriptions and assessments. Every piece we offer has been professionally examined and verbally appraised as well as being tested using industry standard techniques and tools.

As experienced international and domestic shippers, with thousands of sales under our belt, you can be confident your highly anticipated purchase will arrive quickly and safely.

Visit our website at https://www.mercymadge.com for special discounts. Find us on Instagram @mercymadge follow us on Facebook at https://www.facebook.com/mercymadge and Pinterest at https://www.pinterest.co.uk/mercymadge and on Twitter at https://twitter.com/mercymadge

Items

 

All Items

Sharon - Beautifully Curated Jewelry - Georgian - Victorian - Art Deco

Contact shop owner

Sharon - Beautifully Curated Jewelry - Georgian - Victorian - Art Deco

Reviews

Average item review
5 out of 5 stars
(798)
See reviews that mention:
quality 93 shipping 215 customer service 139

About MercyMadge

Sales 2,694
On Etsy since 2010

Mercy Madge is a shop of distinction offering beautifully curated jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern

As experienced purveyors of antique jewellery, established online for well over a decade, we offer a beautifully curated collection of antique and vintage jewellery. Our shop is located on the rugged North Yorkshire coast, in the historic heart of the Whitby jet jewellery industry.

As history buffs we relish in the historical aspect of our jewellery and the life it may have lead. We have a fascination with adornment so to us each piece is like a little work of art and something we'd be happy to own.

We are unable to show our entire collection in our Etsy shop. If you are looking for something specific, please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have just the piece you are seeking!

We are based in the UK, after several years living in the US, so are now able present a wide range of antique and vintage jewellery from both Europe and North America and can offer the best of the distinctive styles from both regions.

We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee.

We offer a free layaway plan for purchases over $150. Scroll down to our shop FAQ section for full details.

With literally thousands of online sales under our belt we are accomplished international and domestic shippers. Your highly anticipated purchase will be beautifully gift wrapped, safely packaged and speedily shipped with tracking as standard!

Welcome then to Mercy Madge! If you are looking for that perfect piece for yourself, investment or gift giving you will find it here. We look forward to serving you!

Sharon & Lee

Shop members

  • Sharon (Madge)

    Owner, Curator, Partner

    As a former magazine editor, well travelled, with an eye for detail and a passion for history, Madge's mission is to bring the past back to life with beautiful preloved adornments. A never ending quest that she revels in....

  • Lee

    Owner, Buyer, Partner

    As a second generation antiques dealer, and a behind the scenes sort of guy doing most of the buying, Lee likes to get his hands dirty in the workshop with the cleaning, polishing and the odd repair. He is a dab hand with the photography too.

Production partners

  • Bench & Custom Jewellery Manufacturing

    Birmingham, England

    Bench & Custom Jewellery Manufacturing

  • Packaging

    London, England

    Manufacturer of bespoke packaging using traditional techniques.

Shop policies

Last updated on August 4, 2020
Welcome to Mercy Madge!

Please feel free to contact us at anytime, we look forward to providing you with a first class buying experience.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Items in original condition may be returned for any reason. Use the 'contact us' button to request a return. Return requests must be made by within 3 days of delivery and the item posted back within 7 days. Buyer pays return shipping costs, tracking and/or insurance is recommended. We will acknowledge your return request with return instructions, for international returns please adhere to these instructions carefully.

Upon receipt of the returned item, a refund will be issued within 48 hours. If an international return incurs import charges due to failure to observe the correct return procedure then we may reserve the right to charge a discretionary restocking fee.

We accept no responsibility for pieces that become damaged whilst in your possession and damaged items cannot be returned.
Shipping
All orders are dispatched within 48 hours. Delivery times depend on the shipping service selected. Standard shipping is free (apart from our new antique style ring boxes). Shipping upgrades to priority and express are available at checkout should you require that option:

Expected delivery times for standard & priority shipping are:
UK: 1-3 days (Royal Mail)
International: 5-15 days (Royal Mail)

Expected delivery times for express delivery are:
UK: 1 day (Royal Mail Special Delivery)
International: 2-4 days (FedEx Worldwide Express)
Privacy
We only have access to information that you voluntarily give us and will not sell or rent this information to anyone. We have no access to your sensitive details such as your credit/debit card, bank or any other financial information. We will not send you unsolicited messages (unless it concerns your order) or marketing emails. We will not share your information with any third party outside of our shop other than to fulfill your request, e.g. to ship an order.
If you have any concerns or questions about your privacy we can be reached at any time by using the contact button in our shop or by telephone at +44 7498 068990

More information

Last updated on Jul 24, 2020
Frequently asked questions
HOW LAYAWAY WORKS

For purchases over $150 we offer a free 60 day layaway plan. A 25% deposit is required to reserve the item for you with the balance due in 60 days.

We are pretty flexible with the payments towards the balance as long as it is paid within the layaway term. You can schedule them at your own convenience and decide how much and when you want to pay. Simply let us know when you are ready to make an installment and we will send you a link to pay.

A longer layaway term may be agreeable depending on the item cost and we are happy to discuss your individual needs with you.

Layaway payments are non-refundable and returns are not permitted. Store credit will be offered in certain circumstances at the shops discretion.

DO YOU OFFER GIFT WRAPPING ?

Yes! Every purchase will arrive boxed in our complimentary custom packaging which is free of charge.

DO YOU CHARGE A RESTOCKING FEE?

No, rest assured items returned within our return policy are not subject to a restocking fee. If an item is returned outside the shops return policy then we may reserve the right to charge a discretionary restocking fee.

ANTIQUE JEWELLERY CARE

Antique jewellery, by its very nature, is more fragile than modern jewellery and can be more prone to damage. Many of our pieces are 150 years old or more, it is part of their charm and they will require special care.

We guarantee all our items as described but can not guarantee they won't need maintenance or repair due to use and wear. With a modicum of care, the jewelry you are fond of can last many more lifetimes to come.

We accept no responsibility for pieces that become damaged whilst in your possession and such damaged items cannot be returned.

OUR RING SIZING & ENGRAVING SERVICES

We offer a sizing service for our rings and a traditional engraving service for our jewelry. Contact us for details and pricing.

CUSTOM ORDERS

We are unable to show our entire collection in our Etsy shop so if you are looking for something that we don't have please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have the perfect piece. However, we do not make custom/bespoke jewelry to order, our focus is purely on preowned vintage and antique.

HOW WE IDENTIFY OUR JEWELRY

We do our utmost to accurately date and describe our jewelry. We use a variety of techniques, testing and observation. All precious metals are tested whether hallmarked or not. We use electronic testing equipment (Auracle & Misar) and acid testing. Colored gemstones are tested with the Presidium Duo Tester and diamonds with the Diamond Selector II. We use industry standard gauges and digital calipers for measuring gemstones. When we have jewelry appraised we use independent gemologists and jewellers who have no connection to or vested interest in our shop.

COVID 19 UPDATES

We are accepting orders as usual and are dispatching packages daily. With your safety in mind all orders are packed in new, unused packaging in a highly sanitized environment. Delivery times may be a little longer than usual depending on your national post office carriers. You will receive an email tracking link once your order is dispatched. Optional shipping upgrades: Royal Mail Special Delivery Next Day (UK) and FedEx Worldwide Express are available at checkout should you require that option.