MercyMadge

Mercy Madge! Antique & Vintage Estate Jewelry

Saltburn-by-the-Sea, United Kingdom | 1702 Sales

MercyMadge

Mercy Madge! Antique & Vintage Estate Jewelry

Saltburn-by-the-Sea, United Kingdom 1702 Sales On Etsy since 2010

5 out of 5 stars
(589)

Announcement   Mercy Madge! An extraordinary shop offering a carefully curated collection of fine and costume jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern. We are located on the rugged North Yorkshire coastline, in the historic heart of the Victorian Whitby jet jewelry industry.

At Mercy Madge we are committed to providing an outstanding customer service experience. We offer a risk free, no quibble, money back guarantee on all your purchases and a flexible layaway plan for items over $150 should you need that option. As experienced international and domestic shippers, with literally thousands of online sales under our belt you can be sure your highly anticipated order will be beautifully gift wrapped, safely packaged and speedily shipped!

Announcement

Last updated on Sep 30, 2018

Mercy Madge! An extraordinary shop offering a carefully curated collection of fine and costume jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern. We are located on the rugged North Yorkshire coastline, in the historic heart of the Victorian Whitby jet jewelry industry.

At Mercy Madge we are committed to providing an outstanding customer service experience. We offer a risk free, no quibble, money back guarantee on all your purchases and a flexible layaway plan for items over $150 should you need that option. As experienced international and domestic shippers, with literally thousands of online sales under our belt you can be sure your highly anticipated order will be beautifully gift wrapped, safely packaged and speedily shipped!

Sharon - Exceptional Estate Jewellery - Georgian - Victorian - Art Deco

Contact shop owner

Sharon - Exceptional Estate Jewellery - Georgian - Victorian - Art Deco

View all 376 items

Reviews

Average item review
5 out of 5 stars
(589)
People are loving this shop. 10 people left 5-star reviews in the last month.
View all 589 reviews

Updates

A happy customer displays her beautiful rings in our adorable antique style ring boxes. They are proudly made in England flag-gaflag-baflag-england󠁧󠁢󠁥󠁮󠁧󠁿flag-gaflag-baflag-england󠁧󠁢󠁥󠁮󠁧󠁿
Rare day off from the shop today so fish and chips and a visit the W Hammond Whitby Jet Museum seemed in order. Look who we found! A cousin to our Victorian carved jet snake bracelet. They were priced according to the length and detailing of the carving.
Gorgeous pieces arriving in the shop daily, we are gearing up for the Christmas rush.... 'Tis The Season! ringheartringheart
View all 34 updates

About

Mercy Madge! An extraordinary shop brimming with collectible and exceptional estate jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern

As experienced jewellery purveyors now established online for well over a decade we offer a carefully curated collection of antique and vintage, fine and costume jewellery. Our shop is located on the North Yorkshire coast, in the historic heart of the Whitby jet jewellery industry.

As history buffs we relish in the historical aspect of our jewellery and the life it may have lead. We have a fascination with adornment so to us each piece is like a little work of art and something we'd be happy to own.

We are unable to show our entire collection in our Etsy shop. If you are looking for something specific, please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have just the piece you are seeking!

We are now based in the UK after several years located in the US and are able present a range of antique and vintage jewellery from Europe and North America and can offer the best of the distinctive styles from both regions.

We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee.

We offer a free layaway plan for purchases over $150. Scroll down to our shop FAQ section for full details.

With literally thousands of online sales under our belt we are accomplished international and domestic shippers. Your highly anticipated purchase will be beautifully gift wrapped, safely packaged and speedily shipped!

Welcome then to Mercy Madge! If you are looking for that perfect piece for yourself, investment or gift giving you will find it here. We look forward to serving you!

Sharon & Lee

Shop members

  • Sharon (Madge)

    Owner, Curator, Customer Service

    As a former magazine editor, well travelled, with an eye for detail and a passion for history, Madge's mission is to bring the past back to life with beautiful preloved adornments. A never ending quest that she revels in....

  • Lee

    Owner, Buyer, Photographer

    A behind the scenes sort of guy doing most of the buying (he daren't let Madge loose), Lee likes to get his hands dirty in the workshop with the cleaning, polishing and the odd repair. He is a dab hand with the photography too, when Madge lets him ;)

Production partners

  • New Victorian Style Ring Boxes

    London, England

    Manufacturer

Shop policies

Last updated on October 11, 2018
Welcome to Mercy Madge!

Please feel free to contact us at anytime, we look forward to providing you with a stellar buying experience

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Items in original condition may be returned for any reason. Notification of return should be made within three days of receipt and item returned within seven. Buyer pays return shipping costs. After three calendar days all sales will be considered final.

The full mailing address for returns can be found on your printed receipt inside the package. Returns will be accepted as long as the item has not been altered or damaged. Tracking and insurance is highly recommended as items lost or damaged in transit cannot be refunded.

ADDITIONAL INSTRUCTIONS FOR NON-EU RETURNS - Return the item in its original packaging with the original UK CN22 or CN23 customs form showing. Mark the package and/or your customs form " Returned Goods ". Any UK customs charges incurred by not following these instructions will be deducted from the refunded amount.

Upon receipt of the returned item, a refund of your purchase price, minus original shipping, will be issued within 48 hours.

Items ordered from us that are refused at delivery or returned to us as unclaimed or undeliverable will be issued a store credit for the purchase price minus original shipping, once the item has returned to us.
Shipping
We work hard to get your package out to you within 1 business day and will email you as soon as it is dispatched.
Typically we use Royal Mail so your package will arrive with your usual mail carrier. Sometimes we may use other carriers i.e Fed-Ex and your email notification will contain all the relevant details along with the tracking link.
Expected delivery times are:
Within the UK: 1-3 days
Outside the UK: 5-15 days
Please notify us in a timely manner if your package does not arrive within the expected time frame.
Privacy
We only have access to information that you voluntarily give us and will not sell or rent this information to anyone. We have no access to your sensitive details such as your credit/debit card, bank or any other financial information. We will not send you unsolicited messages (unless it concerns your order) or marketing emails. We will not share your information with any third party outside of our shop other than to fulfill your request, e.g. to ship an order.
If you have any concerns or questions about your privacy we can be reached at any time by using the contact button in our shop or by telephone at +44 7498 068990

More information

Last updated on Oct 11, 2018
Frequently asked questions
LAYAWAY

We offer a free 60 day term flexible layaway plan with a 25% non refundable deposit for purchases over $150.

A longer term might be available on request depending on the purchase price.

If you would like to avail of our layaway plan simply contact with details of the item. We will send you a customized link to pay the deposit. Once the deposit is paid we will reserve the item for you for 60 days. When you are ready to pay another installment let us know and we will send you another link to pay. You can schedule payments at your own convenience until the item is paid off.

Please note that returns or refunds are not permitted on layaway purchases. Store credit may be offered in certain circumstances at the shops discretion

GIFT WRAPPING

Every purchase will arrive in our complimentary custom packaging which is free of charge. Alternatively special or seasonal gift wrapping is available at checkout for a small charge. If you have any other special requests please let us know and we will do our best to accommodate you

RESTOCKING FEE

Items returned within our return policy are not subject to a restocking fee. If an item is returned outside the shops return policy then we reserve the right to charge a discretionary 20% restocking fee.

VICTORIAN RING BOXES - INTERNATIONAL ORDERS

We ship our popular reproduction antique ring boxes without tracking in order to keep your shipping cost as low as possible. There is a $5 shipping upgrade to tracked available at checkout should you require that option. Buyer assumes responsibility for missing packages if mailed without tracking.

ANTIQUE JEWELLERY CARE

Antique jewellery, by its very nature, is more fragile than modern jewellery and can be more prone to damage. Many of our pieces are 150 years old or more, it is part of their charm and they will require special care.

We guarantee all our items as described but can not guarantee they won't need maintenance or repair due to use and wear. With a modicum of care, the jewelry you are fond of can last many more lifetimes to come.

We accept no responsibility for pieces that become damaged whilst in your possession and such damaged items cannot be returned.

DO YOU SHIP WORLDWIDE?

We most certainly do! With literally thousands of online sales under our belt we are accomplished international shippers. We will dispatch your order with tracking within one business day of ordering. Your highly anticipated purchase will arrive quickly and be beautifully gift wrapped and safely packaged to boot. Global express shipping upgrades are available at checkout too should you need it even faster.

DO YOU OFFER RING SIZING

Yes we offer a sizing service for our rings. Contact us for details and pricing

CAN I REQUEST A CUSTOM ORDER?

We are unable to show our entire collection in our Etsy shop. If you are looking for something that we don't have please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have the perfect piece. However, we do not make custom/bespoke jewelry to order, our focus is purely on preowned vintage and antique.