MercyMadge

Beautifully Curated Antique & Vintage Jewelry

Saltburn-by-the-Sea, United Kingdom On Etsy since 2010

2,646 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

MercyMadge

Beautifully Curated Antique & Vintage Jewelry

Saltburn-by-the-Sea, United Kingdom | 2,646 Sales

5 out of 5 stars

Shop owner

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Announcement    We are currently accepting orders as usual and are dispatching packages daily. With your safety in mind all orders are packed in new, unused packaging in a highly sanitized environment. Delivery times may be a little longer than usual depending on your national post office carriers. You will receive a tracking link via email once your order is dispatched. Optional shipping upgrades: Royal Mail Special Delivery Next Day (UK) and FedEx Express (international) are available at checkout should you require a faster shipping service.

Mercy Madge is a special shop offering a beautifully curated collection of distinctive and unique jewelry from every era - Georgian - Victorian - Art Nouveau - Art Deco - from "mourning" to evening and everything in between. We revel in the history of our collection and the lives it may have touched!

Here at Mercy Madge, we are committed to providing a top drawer level of customer service, along with an outstanding buying experience. To that end we offer a risk free no quibble money back guarantee on all your purchases. We also offer a flexible 60 day layaway plan for purchases over £100 ($150), should you require that option.

We pride ourselves on our accurate descriptions and assessments. Every piece we offer has been professionally examined and verbally appraised as well as being tested using industry standard techniques and tools.

As experienced international and domestic shippers, with thousands of sales under our belt, you can be confident your highly anticipated purchase will arrive quickly and safely.

Visit our website at https://www.mercymadge.com find us on Facebook at https://www.facebook.com/mercymadge and Instagram @mercymadge

Announcement

Last updated on Jun 15, 2020

We are currently accepting orders as usual and are dispatching packages daily. With your safety in mind all orders are packed in new, unused packaging in a highly sanitized environment. Delivery times may be a little longer than usual depending on your national post office carriers. You will receive a tracking link via email once your order is dispatched. Optional shipping upgrades: Royal Mail Special Delivery Next Day (UK) and FedEx Express (international) are available at checkout should you require a faster shipping service.

Mercy Madge is a special shop offering a beautifully curated collection of distinctive and unique jewelry from every era - Georgian - Victorian - Art Nouveau - Art Deco - from "mourning" to evening and everything in between. We revel in the history of our collection and the lives it may have touched!

Here at Mercy Madge, we are committed to providing a top drawer level of customer service, along with an outstanding buying experience. To that end we offer a risk free no quibble money back guarantee on all your purchases. We also offer a flexible 60 day layaway plan for purchases over £100 ($150), should you require that option.

We pride ourselves on our accurate descriptions and assessments. Every piece we offer has been professionally examined and verbally appraised as well as being tested using industry standard techniques and tools.

As experienced international and domestic shippers, with thousands of sales under our belt, you can be confident your highly anticipated purchase will arrive quickly and safely.

Visit our website at https://www.mercymadge.com find us on Facebook at https://www.facebook.com/mercymadge and Instagram @mercymadge

Items

Request Custom Order
Contact shop owner
2646 Sales
3321 Admirers
 

Featured items

  • Victorian 18ct Gold Diamond & Sapphire Belcher Ring. 5 Stone, Old Mine Cut Diamonds, Rose Cut Sapphires. Antique Band, Stacking, Pinky Ring

    $550.00 FREE shipping

  • Antique 15ct Solid Gold Pendant Fob. Victorian/Georgian 3 Sided Pocket Watch Key Fob. Gem Set Key, Bloodstone, Spinel, White Chalcedony

    $295.00 FREE shipping

  • Victorian 15ct Gold Pencil Pendant. Gold & Turquoise Gem Set Mechanical Pencil Chatelaine Fob. Antique Victorian Jewelry Gift

    $245.00 FREE shipping

  • Victorian Aesthetic Engraved Silver Bracelet. Antique English Sterling Silver Narrow Bangle, Engraved Flowers and Ferns. Victorian Jewelry.

    $135.00 FREE shipping

  • Victorian Solid Gold Citrine Spinner Fob, Chester 1890. Antique Lemon Citrine English Pocket Watch Fob. Victorian 9ct Gold Necklace Pendant.

    $475.00 FREE shipping

  • Victorian 18ct Gold Diamond & Sapphire Belcher Ring. 5 Stone, Old Mine Cut Diamonds, Rose Cut Sapphires. Antique Band, Stacking, Pinky Ring

    $550.00 FREE shipping

  • Antique 15ct Solid Gold Pendant Fob. Victorian/Georgian 3 Sided Pocket Watch Key Fob. Gem Set Key, Bloodstone, Spinel, White Chalcedony

    $295.00 FREE shipping

  • Victorian 15ct Gold Pencil Pendant. Gold & Turquoise Gem Set Mechanical Pencil Chatelaine Fob. Antique Victorian Jewelry Gift

    $245.00 FREE shipping

  • Victorian Aesthetic Engraved Silver Bracelet. Antique English Sterling Silver Narrow Bangle, Engraved Flowers and Ferns. Victorian Jewelry.

    $135.00 FREE shipping

  • Victorian Solid Gold Citrine Spinner Fob, Chester 1890. Antique Lemon Citrine English Pocket Watch Fob. Victorian 9ct Gold Necklace Pendant.

    $475.00 FREE shipping

    • All Items

    Sharon - Beautifully Curated Jewelry - Georgian - Victorian - Art Deco

    Contact shop owner

    Sharon - Beautifully Curated Jewelry - Georgian - Victorian - Art Deco

    Reviews

    Average item review
    5 out of 5 stars
    (788)
    See reviews that mention:
    quality 92 shipping 214 customer service 139

    About MercyMadge

    Sales 2,646
    On Etsy since 2010
    • ..... Georgian Black Dot Paste Cross 'Croix de Saint Lo' Normandy, France
    • ..... Georgian Mourning Ring. London, England
    • ..... Modern Antique Design Platinum & Diamond Ring. North America
    • .... new jewels arrive in our shop on a daily basis!
    • ..... Victorian Rings. British Isles

    Mercy Madge is a shop of distinction offering beautifully curated jewelry from every era - Georgian - Victorian - Edwardian - Art Deco - Modern

    As experienced purveyors of antique jewellery, established online for well over a decade, we offer a beautifully curated collection of antique and vintage jewellery. Our shop is located on the rugged North Yorkshire coast, in the historic heart of the Whitby jet jewellery industry.

    As history buffs we relish in the historical aspect of our jewellery and the life it may have lead. We have a fascination with adornment so to us each piece is like a little work of art and something we'd be happy to own.

    We are unable to show our entire collection in our Etsy shop. If you are looking for something specific, please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have just the piece you are seeking!

    We are based in the UK, after several years living in the US, so are now able present a wide range of antique and vintage jewellery from both Europe and North America and can offer the best of the distinctive styles from both regions.

    We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee.

    We offer a free layaway plan for purchases over $150. Scroll down to our shop FAQ section for full details.

    With literally thousands of online sales under our belt we are accomplished international and domestic shippers. Your highly anticipated purchase will be beautifully gift wrapped, safely packaged and speedily shipped with tracking as standard!

    Welcome then to Mercy Madge! If you are looking for that perfect piece for yourself, investment or gift giving you will find it here. We look forward to serving you!

    Sharon & Lee

    Shop members

    • Sharon (Madge)

      Owner, Curator, Partner

      As a former magazine editor, well travelled, with an eye for detail and a passion for history, Madge's mission is to bring the past back to life with beautiful preloved adornments. A never ending quest that she revels in....

    • Lee

      Owner, Buyer, Partner

      As a second generation antiques dealer, and a behind the scenes sort of guy doing most of the buying, Lee likes to get his hands dirty in the workshop with the cleaning, polishing and the odd repair. He is a dab hand with the photography too.

    Production partners

    • Bench & Custom Jewellery Manufacturing

      Birmingham, England

      Bench & Custom Jewellery Manufacturing

    • Packaging

      London, England

      Manufacturer of bespoke packaging using traditional techniques.

    Shop policies

    Last updated on July 1, 2020
    Welcome to Mercy Madge!

    Please feel free to contact us at anytime, we look forward to providing you with a first class buying experience.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns, exchanges, and cancellations
    Contact me within: 7 days of delivery
    Ship items back within: 14 days of delivery
    Request a cancellation within: 2 hours of purchase
    Questions about your order?
    Please if you have any problems with your order.
    Returns and exchange details
    Items in original condition may be returned for any reason. Notification of return should be made within 7 days of delivery and item posted back within 14 days. Buyer pays return shipping costs. All sales should be considered final after 3 days unless a return notification is made.

    The full mailing address for returns can be found on the printed receipt inside your package. Upon receipt of the returned item, a refund will be issued within 48 hours. We reserve the right to deduct $5-$15 to recover our original shipping costs depending on location.

    ADDITIONAL INSTRUCTIONS FOR INTERNATIONAL RETURNS:

    Items must be returned in original packaging, simply tape the package back up. It is important to ensure that at least some of the originating UK shipping label and/or CN customs label remains visible on the package.

    Send your package back via your local post office, first class with tracking is fine. It is very important to mark the package and your country's customs form "RETURNED GOODS". because returned goods don't incur import duty and tax in the UK.

    Please DO NOT use Fedex, UPS, or any other commercial carrier without our express written authority.

    Failure to correctly follow our return procedure can result in the HMRC (Her Majesty's Customs & Revenue) department imposing import duty and tax in error. Should this occur such charges will become the responsibility of the buyer and will be deducted from the refund amount until such times as a reversal is granted by HMRC.

    Items ordered from us that are refused at delivery or returned to us as unclaimed or non-deliverable will be issued store credit.
    Shipping
    We work hard to get your package out to you within one business day and we will email you with the tracking link as soon as it is dispatched. It's a good idea to monitor the progress of your package so you can let us know in a timely manner if it does not arrive as scheduled. However, please note that national post offices worldwide are still experiencing delivery delays due to COVID-19 so we do ask for your patience at this time. Should you require a faster shipping service optional shipping upgrades to Royal Mail Special Delivery Next Day (UK) and FedEx Express (International) are available at checkout.

    Expected delivery times for standard delivery are:
    Within the UK: 2-3 business days
    Outside the UK: 5-15 business days

    Expected delivery times for upgraded express delivery are:
    Within the UK: 1 business day
    Outside the UK: 2-4 business days
    Privacy
    We only have access to information that you voluntarily give us and will not sell or rent this information to anyone. We have no access to your sensitive details such as your credit/debit card, bank or any other financial information. We will not send you unsolicited messages (unless it concerns your order) or marketing emails. We will not share your information with any third party outside of our shop other than to fulfill your request, e.g. to ship an order.
    If you have any concerns or questions about your privacy we can be reached at any time by using the contact button in our shop or by telephone at +44 7498 068990

    More information

    Last updated on Jul 1, 2020
    Frequently asked questions
    HOW LAYAWAY WORKS

    For purchases over $150 we offer a free 60 day layaway plan. A 25% deposit is required to reserve the item for you with the balance due in 60 days.

    We are pretty flexible with the payments towards the balance as long as it is paid within the layaway term. You can schedule them at your own convenience and decide how much and when you want to pay. Simply let us know when you are ready to make an installment and we will send you a link to pay.

    A longer layaway term may be agreeable depending on the item cost and we are happy to discuss your individual needs with you.

    Layaway payments are non-refundable and returns are not permitted. Store credit will be offered in certain circumstances at the shops discretion.

    DO YOU OFFER GIFT WRAPPING ?

    Yes! Every purchase will arrive boxed in our complimentary custom packaging which is free of charge.

    DO YOU CHARGE A RESTOCKING FEE?

    No, rest assured items returned within our return policy are not subject to a restocking fee. If an item is returned outside the shops return policy then we may reserve the right to charge a discretionary 20% restocking fee.

    ANTIQUE JEWELLERY CARE

    Antique jewellery, by its very nature, is more fragile than modern jewellery and can be more prone to damage. Many of our pieces are 150 years old or more, it is part of their charm and they will require special care.

    We guarantee all our items as described but can not guarantee they won't need maintenance or repair due to use and wear. With a modicum of care, the jewelry you are fond of can last many more lifetimes to come.

    We accept no responsibility for pieces that become damaged whilst in your possession and such damaged items cannot be returned.

    OUR WORLDWIDE SHIPPING

    With thousands of online sales under our belt we are accomplished international shippers. We ship worldwide and will dispatch your order with tracking within one business day of ordering. Your highly anticipated purchase will arrive quickly and be beautifully gift wrapped and safely packaged to boot. Shipping upgrades: Royal Mail Special Delivery (UK) and FedEx Express International are available at checkout too, should you need it even faster. If you have any special delivery service requests feel free to send us a message.

    OUR RING SIZING & ENGRAVING SERVICES

    We offer a sizing service for our rings and a traditional engraving service for our jewelry. Contact us for details and pricing.

    CUSTOM ORDERS

    We are unable to show our entire collection in our Etsy shop so if you are looking for something that we don't have please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have the perfect piece. However, we do not make custom/bespoke jewelry to order, our focus is purely on preowned vintage and antique.

    HOW WE IDENTIFY OUR JEWELRY

    We do our utmost to accurately date and describe our jewelry. We use a variety of techniques, testing and observation. All precious metals are tested whether hallmarked or not. We use electronic testing equipment (Auracle & Misar) and acid testing. Colored gemstones are tested with the Presidium Duo Tester and diamonds with the Diamond Selector II. We use industry standard gauges and digital calipers for measuring gemstones. When we have jewelry appraised we use independent gemologists and jewellers who have no connection to or vested interest in our shop.

    HOW DO I RETURN AN ITEM ?

    Items in original condition may be returned for any reason. Notification of return should be made within 7 days of delivery and item posted back within 14 days. Buyer pays return shipping costs. All sales should be considered final after 3 days unless a return notification is made.

    The full mailing address for returns can be found on the printed receipt inside your package. Upon receipt of the returned item, a refund will be issued within 48 hours. We reserve the right to deduct $5-$15 to recover our original shipping costs depending on location.

    Items ordered from us that are refused at delivery or returned to us as unclaimed or non-deliverable will be issued store credit

    WHAT IF I NEED TO RETURN AN ITEM FROM ABROAD ?

    Items MUST be returned in original packaging, simply tape the package back up. It is important to ensure that at least some of the originating UK shipping label and/or CN customs label remains visible on the package.

    Send your package back via your local POST OFFICE first class with tracking. It is essential to mark the package and your country's customs form "RETURNED GOODS". because returned goods don't incur import duty and tax in the UK.

    Failure to correctly follow our return procedure can result in our HMRC department imposing import duty and tax in error. Should this occur such charges will become the responsibility of the buyer and will be deducted from the refund amount until such times as a reversal is granted by HMRC.