MercyMadge

Beautifully Curated Antique & Vintage Jewelry

Saltburn-by-the-Sea, United Kingdom
|
| 3,432 Sales | 5 out of 5 stars 5 out of 5 stars

MercyMadge is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    ♥️♥️♥️♥️♥️ FREE WORLDWIDE SHIPPING ♥️♥️♥️♥️♥️
Mercy Madge is a special shop offering a carefully curated collection of distinctive and unique jewellery from every era - Georgian - Victorian - Art Nouveau - Art Deco - Modern. From "mourning" to evening and everything in between, we revel in the history of our collection and the lives it may have touched!

♥️~ Member of S.J.H - Society of Jewellery Historians ~♥️
♥️ visit our website @ https://www.mercymadge.com for special discounts
♥️ follow us on instagram for the latest arrivals @mercymadge
♥️ follow us on facebook @ https://www.facebook.com/mercymadge
♥️ pinned at pinterest @ https://www.pinterest.co.uk/mercymadge
♥️ tweet at twitter @mercymadge
♥️ watch on youtube @https://www.youtube.com/c/MercyMadge

Announcement

Last updated on Apr 25, 2022

♥️♥️♥️♥️♥️ FREE WORLDWIDE SHIPPING ♥️♥️♥️♥️♥️
Mercy Madge is a special shop offering a carefully curated collection of distinctive and unique jewellery from every era - Georgian - Victorian - Art Nouveau - Art Deco - Modern. From "mourning" to evening and everything in between, we revel in the history of our collection and the lives it may have touched!

♥️~ Member of S.J.H - Society of Jewellery Historians ~♥️
♥️ visit our website @ https://www.mercymadge.com for special discounts
♥️ follow us on instagram for the latest arrivals @mercymadge
♥️ follow us on facebook @ https://www.facebook.com/mercymadge
♥️ pinned at pinterest @ https://www.pinterest.co.uk/mercymadge
♥️ tweet at twitter @mercymadge
♥️ watch on youtube @https://www.youtube.com/c/MercyMadge

Items

 

All Items

Sharon - Beautifully Curated Jewellery - Georgian - Victorian - Art Deco

Contact shop owner

Sharon - Beautifully Curated Jewellery - Georgian - Victorian - Art Deco

Reviews

Average item review
5 out of 5 stars
(987)
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About MercyMadge

Sales 3,432
On Etsy since 2010
Video summary: Victorian carved Whitby jet torpedo earrings, England

Mercy Madge is a special shop offering beautifully curated jewellery from every era - Georgian - Victorian - Edwardian - Art Deco - Modern

Established online for well over a decade, Mercy Madge offers a beautifully curated collection of antique and vintage jewellery. We are based on the rugged North Yorkshire coast, in the historic heart of the old Victorian Whitby jet jewellery industry.

We are members of the Society of Jewellery Historians and as history buffs we relish in the historical aspect of our jewellery and the life it may have lead. We have a fascination with adornment so to us each piece is like a little work of art and something we'd be happy to own.

We are unable to show our entire collection in our Etsy shop. If you are looking for something specific, please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have just the piece you are seeking!

We are committed to providing outstanding customer service and offer a risk free, no quibble, money back guarantee on all purchases. We also offer a free layaway plan for purchases over £150.

With literally thousands of online sales under our belt we are accomplished international and domestic shippers. Your highly anticipated purchase will be beautifully gift wrapped, safely packaged and shipped with tracking and insurance as standard.

Welcome then to Mercy Madge! If you are looking for that perfect piece for yourself, investment or gift giving you will find it here. We look forward to serving you!

Shop members

  • Sharon (Madge)

    Owner, Curator

    Sharon is an avid jewellery historian and researches & writes most of our descriptions. Her mission is to bring the past back to life with beautiful preloved adornments. Experienced in jewellery restoration, she ensures our pieces are showroom ready

  • Lee

    Owner, Dispatcher

    Lee sources treasures to add to our collection and he scours the British Isles to do it! It is a never ending quest that he revels in! He is also our shipping guru and ensures that your eagerly awaited purchase arrives safely and without delay!

Production partners

  • Piccadilly Package

    London, England

    Traditional box makers

Shop policies

Last updated on May 10, 2022
Welcome to Mercy Madge!

Please feel free to contact us at anytime, we look forward to providing you with a first class buying experience.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS
Items in original condition may be returned for any reason. If you wish to return your item for a refund then simply get in touch within 3 days of receipt by sending us an Etsy message or email us at info [!at] mercymadge.com

All items must be returned in the condition in which they were received to be eligible for a refund. Customers are responsible for return shipping costs and tracking and/or insurance is recommended.

*****FOR INTERNATIONAL RETURNS ONLY***** Your item MUST be returned in the original packaging because it has our originating UK customs form attached. Kindly write “UK RETURNED GOODS" on the package and your local customs form. It is vital to correctly mark your package with the correct information to avoid any unnecessary delays or import fees through UK customs.

Your national Post Office service is highly recommended for return shipping. If you use a different shipping service like FedEx that will use their own packaging then it is your responsibility to ensure that they use the correct labelling and customs declarations.

Any import fees and taxes incurred by Mercy Madge due to incorrect labelling and errors in customs form declarations will be deducted from the refund. If you have any questions at all, let us know, we are happy to help you with your return.

Upon receipt of the correctly returned item, a full refund will be issued within 48 hours.

EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is refunded, make a separate purchase for the new item.
Shipping
All orders are dispatched within 48 hours.
Expected delivery times for standard & priority shipping are:
UK: 1-3 days (Royal Mail)
International: 5-15 days (Royal Mail)

Expected delivery times for express delivery are:
UK: 1 day (Royal Mail Special Delivery)
International: 2-4 days (FedEx Worldwide Express)
Privacy
We only have access to information that you voluntarily give us and will not sell or rent this information to anyone. We have no access to your sensitive details such as your credit/debit card, bank or any other financial information. We will not send you unsolicited messages (unless it concerns your order) or marketing emails. We will not share your information with any third party outside of our shop other than to fulfill your request, e.g. to ship an order.
If you have any concerns or questions about your privacy we can be reached at any time by using the contact button in our shop or by telephone at +44 7498 068990

More information

Last updated on May 18, 2022
Frequently asked questions
How does layaway work?

For purchases over $150 we offer a free 60 day layaway plan. A 25% deposit is required to reserve the item for you with the balance due in 60 days.

We are pretty flexible with the payments towards the balance as long as it is paid within the layaway term. You can schedule them at your own convenience and decide how much and when you want to pay. Simply let us know when you are ready to make an installment and we will send you a link to pay.

A longer layaway term may be agreeable depending on the item cost and we are happy to discuss your individual needs with you.

Layaway payments are non-refundable. Store credit will be offered in certain circumstances, at the shops discretion.

Do you offer gift-wrapping ?

Yes! Every purchase will arrive boxed in our complimentary custom packaging which is free of charge.

Do you charge a restocking fee if I return an item?

No, rest assured that returned items are not subject to a restocking fee as long as they are returned in a timely manner and in original condition. We may reserve the right to charge a discretionary restocking fee if these conditions are not met.

Do you offer a guarantee?

Antique jewellery, by its very nature, is more fragile than modern jewellery and can be more prone to damage. Many of our pieces are 150 years old or more, it is part of their charm and they will require special care.

We guarantee all our items as described but can not guarantee they won't need maintenance or repair due to use and wear. With a modicum of care, the jewelry you are fond of can last many more lifetimes to come.

We accept no responsibility for pieces that become damaged whilst in your possession and such damaged items cannot be returned.

Do you offer ring sizing?

We do offer a sizing service for our rings, if you would like to avail of our goldsmiths sizing service please contact us for a no obligation quote.

Can I place a custom order?

We are unable to show our entire collection in our Etsy shop so if you are looking for something that we don't have please feel free to contact us by email, phone or through our website. We have many more items in stock than are listed and may have the perfect piece.

How do you identify and date your jewellery?

We do our utmost to accurately date and describe our jewellery. We use a variety of techniques, testing and observation. All precious metals are tested whether hallmarked or not. We use both electronic testing equipment (Presidium Gold Karat Tester) and acid testing. All gemstones are tested with the Presidium Gemstone Tester and we use industry standard gauges and digital calipers for measuring gemstones. When we have jewelry appraised we use independent gemologists and jewellers who have no connection to or vested interest in our shop.

Your shop is located in the UK but you sell in US dollars, why is that?

We opened our Etsy store many moons ago when we were based in the USA so our shop selling currency is still in US dollars. Since then we have relocated to the UK and launched our own website at www.mercymadge.com where our shop selling currency is in GB pounds. However, you can buy at either location in your currency of choice.