Handbags, Totes, Purses & Accessories

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Shop policies

Last updated on May 10, 2022

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You work hard for your money, be very confident when you buy a Mercy's Mark handbag/accessory! :)

Thank you for taking the time to peek at my policy page. I don't think that my policies are much different thatn most and with that I will welcome any questions or concerns that you may have. I truly stand behind every item that I handcraft. I feel that in this tough economic time you deserve to spend your hard earned money on a quality item. And it is here that I promise you will get that. I look forward to working for you soon! ☺

♥ Much love to Snez over at Squidlimbs for my awesome banner! ♥

Accepted payment methods

Returns and exchanges
First and foremost my number one concern is your 100% satisfaction. It is because of this that I do take returns but please let's talk before we go this route.
* All handbags and totes are completely returnable. Everything else is not. If you need to return a bag please have it on it's way back to me no later than three (3) days after you've recieved it. I will use the delivery confirmation in this instance. The buyer will be responsible for the return shipping and only the cost of the bag is refundable.
The bag must be in it's original state to qualify for a full refund.
* Custom orders will not be returnable.
* PayPal is my preferred method of payment. I will occasionally accept money orders with prior arrangements with the buyer. The 'other' option is also available and this is mostly used for trades. If your only method of payment is a personal check please contact me before you purchase.
* It would be appreciated to recieve payment immediately uponpurchase. If you need more time please convo me and we can make arrangements. I am very flexible!
* If you find that you need to cancel a purchase please contact me as soon as possible so that I can relist the item and clear your order.
* Please make sure that you have a confirmed PayPal address or that your Etsy address matches your PayPal address. I usually check but might sometimes miss this step.
Bags that do not ask for construction time ship out within 2 days of cleared payment. Custom made bags require one week for construction unless otherwise noted by the seller. All of my bags are sent United States Priority Mail.
International buyers, because rates vary please convo me if you need additional information.
* I use USPS Priority Mail for all my packages. This provides a confirmation delivery number so that we may both track your package in its journey to you. For international packages I ship First Class International. If you would like to use the Priority or Express services wait for a revised invoice so that I may reflect this charge in the shipping.
* I use USPS provided Priority boxes to send your bags in. Every bag is carefully wrapped in tissue paper and has plenty of room to avoid getting a wrinkled up, smooshed bag. Hairbands come wrapped in plastic and in an envelope. Other accessories will be shipped according to size.
* No local pick-ups.
* I ship every day except Saturdays. On custom made orders I need 7-10 days to get your item out and I will always let you kow the day I mail your package out.
Additional policies and FAQs
* I accept custom orders all the time. Please convo me so that we can work together to best fit your needs.
* If there are any questions or concerns I would love to hear from you. Please feel free to convo me at any time about anything and I will respond promptly. Contact me through Etsy or email me at: shoot_the_messenger [!at]
* Thanks a million for your patronage and continued business! ♥