MermaidMoxie

Mermaid Moxie

| Long Beach, California

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    USPS shipping announcement/Updates:
November 2021 update: Please order early for the holidays this year- expect shipping delays! The USPS instituted longer delivery times on October 1 as part of the postmaster general’s decade-long effort to cut costs. Expected delivery for first class mail has jumped from 1-3 days to 2-5 days depending on location. It’s estimated that the slower times will effect 30-40% of deliveries. Currently, USPS shipping labels say 2-6 days for first class and 1-4 days for priority.

All shipping times posted are estimates through USPS and Etsy site- not guarantees! Please be aware that there are 2 separate times combined into the estimate you see- the USPS delivery time and my processing time to prepare, package and send your items. I usually mail your ready to ship items within 1-2 business days after receiving your order.
My Instagram page @mermaid_moxie has my most recent work before it gets to Etsy. Feel free to contact me if you see something that is not listed or you’d like something custom. I am open to shipping outside of the US, please let me know if you’d like a shipping quote to your country.

Announcement

Last updated on Nov 6, 2021

USPS shipping announcement/Updates:
November 2021 update: Please order early for the holidays this year- expect shipping delays! The USPS instituted longer delivery times on October 1 as part of the postmaster general’s decade-long effort to cut costs. Expected delivery for first class mail has jumped from 1-3 days to 2-5 days depending on location. It’s estimated that the slower times will effect 30-40% of deliveries. Currently, USPS shipping labels say 2-6 days for first class and 1-4 days for priority.

All shipping times posted are estimates through USPS and Etsy site- not guarantees! Please be aware that there are 2 separate times combined into the estimate you see- the USPS delivery time and my processing time to prepare, package and send your items. I usually mail your ready to ship items within 1-2 business days after receiving your order.
My Instagram page @mermaid_moxie has my most recent work before it gets to Etsy. Feel free to contact me if you see something that is not listed or you’d like something custom. I am open to shipping outside of the US, please let me know if you’d like a shipping quote to your country.

Items

 

All Items

Jamie Marcellus

Contact shop owner

Jamie Marcellus

Reviews

Average item review
5 out of 5 stars
(601)
See reviews that mention:
Quality 59 Shipping 110 Customer service 52

About MermaidMoxie

Sales 2,155
On Etsy since 2014

Thanks for visiting Mermaid Moxie

I am an ocean lover, a water baby, a sea life enthusiast! I've enjoyed drawing, painting and finding tiny treasure (shells and rocks mostly) since I was a kid.

Most of the sea glass and shells I use are found by myself or friends who know I love presents from the sea. A lot of care goes into selecting materials like gemstones, pearls and beads. I try to purchase my supplies from local businesses and fellow Etsy sellers to keep this community going strong.

If you'd like to check out my most current work please see my instagram page @mermaid_moxie where you can see my works in progress. I'd love to make you something custom!

Definition of MOXIE
1 : energy, pep - woke up full of moxie
2 : courage, determination
it takes … moxie to pull up roots and go to a land where the culture and probably the language are totally foreign —M. J. McClary
3 : know-how -was impressed with his musical moxie and hired him as a solo

Shop members

  • Jamie Marcellus

    Owner, Creator

Shop policies

Last updated on July 7, 2021
Thank you for checking out Mermaid Moxie designed and handcrafted by Jamie Marcellus. I strive to provide consciously made, unique artwork, jewelry and excellent customer service. I would love to make you something custom!

All of my items are handcrafted with love and attention to detail. All shells and pearls are hand picked from hundreds of specimens. When possible I try to purchase from other small businesses and many of my vendors are here on Etsy. Choosing materials is one of my favorite parts of the creative process!

If you would like any special modifications to my listings, please let me know and I can make you something custom.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
When you're happy, I'm happy. I stand behind the craftsmanship of my work, but if, for some reason, you are unhappy with your order, I will accept returns within 14 days of delivery for a full refund minus the shipping cost. In the event that your order qualified for “free shipping” the actual cost of the shipping will be deducted from your refund. The item must be unused/unworn and in its original condition. Please choose a carrier that provides tracking information and delivery confirmation. Please keep in mind that shipping costs are not refundable. The refund will be credited to the original payment method used for the purchase through Etsy.

Custom orders are non-returnable & non-refundable.

In the event that your jewelry breaks due to craftsmanship issues, I will fix it for you for free within the first 30 days minus shipping costs. After that I will fix it for you for a flat fee. If you need a replacement chain or an earring (for example) please contact me.

If something in your order arrives damaged/broken please contact me ASAP upon arrival. Damaged/broken pieces require photographic evidence of the piece and usually the packaging for insurance claims- please save the packaging.
Payment
Make secure payments using your credit or debit card via Paypal or Etsy direct checkout. If you prefer, make a payment with your personal Paypal account. All Paypal transactions are automatically protected from fraud.

Be assured that your payment details are not kept on file with Mermaid Moxie and your e-mail, address, or any other personal information will never be shared with a third party.

Are you new to Etsy? This link will guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
Shipping
All shipments are made to the address you list during the checkout. To ensure that your package gets to you or that special someone without delay, please make sure the shipping address is correct and up to date.

US orders: I offer free shipping for orders over $35 in my shop. Orders that qualify for free shipping will be mailed via USPS "first class" or "standard" which will include a tracking number. Jewelry orders are shipped in a 6x9 inch kraft bubble mailer which fits inside most mail boxes. Resin pieces are shipped in size appropriate cardboard boxes for protection. Once shipped, domestic packages usually take between 2-5 business days to arrive. You can upgrade to Priority Mail for an additional charge which will get you faster shipping (usually 2-4 days) and include insurance for your purchase up to $100. Etsy arrival estimates are based on the time to prepare your order for shipping plus USPS delivery estimates. Please note that Mermaid Moxie is not responsible for postal mishaps and that once an item is marked delivered, Mermaid Moxie will not reimburse due to missing or stolen mail. I will however, try my best to help you to locate your items to the best of my abilities.

If something in your order arrives damaged/broken please contact me ASAP upon arrival. Damaged/broken pieces require photographic evidence of the piece and usually the packaging for insurance claims- please save the packaging.

International shipping: Please contact more for shipping quotes to countries outside of the US.
Additional policies and FAQs
Please contact me if you'd like information on placing a wholesale order.