jean-claude lebeau johanne weilbrenner on Jan 9, 2015
Je voulais juste te mentionner que le tape que tu utilises pour ton emballage ne tiens pas le coup pendant le transport, l'enveloppe était ouverte. Mais j'aime beaucoup mes boucles d'oreilles!!
All items are hand made in Montreal by Claudia Gravel. Original designs, only chains are machine made.
Gems and pearls are natural.
And maybe you will be glad to know that every thing is made with love, there is no negative energy in my jewellery!
Accepted payment methods
If payment is not received within 3 days , I will cancel the sale and re-list the item.
For Canada shipment, delai is 1-3 open days.
USA, 5-7 open days.
With tracking number.
If you want a faster delivery, or if the address has to be changed please contact me.
You will receive a confirmation as soon as the parcel is shipped.
All the parcels are insured for 100$. I am responsible until the parcel is at your door. If you want a shipping with signature, please ask, it's only 1$ extra.
Shipping charges are non-refundable and are entirely the responsibility of the buyer, including returns and exchanges.
Refunds and Exchanges
If the parcel arrives to your place in bad condition, I take the responsability.
Additional policies and FAQs
During the custom order process, I usually send pictures or drawings to make sure you will like the final result. Communication is very important, so check your e-mail box! Depending of the criterion, I might ask for a 50% deposit before starting the work. When the work is finished, the item will be posted in my shop and you can proceed with the rest of the payment.
You have a store? For wholesale contact me at metalenbouche [!at] gmail.com.
If after a short period of time your piece of jewellery breaks due to its fabrication, please contact me.
For maintenance questions, visit www.metalenbouche.com or contact me.