david ballinger

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david ballinger


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isadora M

isadora M on Sep 3, 2013

1 out of 5 stars

Sorry David but this sofa is completely unacceptable and you will definitely need to make arrangements to pick up. You shipped the WRONG sofa and the craftsmanship and overall quality are just terrible and not at all what you advertised. A full refund is required. I also have several pictures I sent you documenting all of this. The craftsmanship is extremely poor and not as advertised - Tufting was done in a cheap & fast fashion - NOT what we ordered. No tufting near the arms of the sofa. Cushion rises up when you sit on it - really poor - The frame is jacked with pieces of wood sticking off - The paint job is very sloppy and incomplete - The leg is disconnected from the frame - The stitching around the buttons and leather are already coming apart – and nobody has even touched it yet! Even Cushion is the wrong size!


david responded on Sep 11, 2013

Oh Dear! False Information. Custom Loveseat was CORRECT! I even double-checked with messages via Etsy. Loveseat was perfect when it left (I have photos / customer has photos) but it was damaged in transit (shipper admits this). Customer acknowledged shipping damage but didn't want to file a claim with the shipper and demanded a full refund from me - then changed her story saying the damage was my 'Workmanship' -because she didn't file a claim with shipper. I felt bad about the shipping damage, offered help and more fabric at my cost (in multiple Etsy messages) even though the item was a NO-RETURN custom item, the customer refused my help and reversed payment and then a few days later STILL wanted a full refund. Not fair, not right.

Anonymous on Dec 20, 2012

5 out of 5 stars

Absolutely Amazing!! David was awesome to work with and the piece is so beautiful. Incredible

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Last updated on July 25, 2011

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