Announcement Handmade bags and accessories. Please don't forget to leave your telephone number for delivery service. Thank you!
Handmade bags and accessories. Please don't forget to leave your telephone number for delivery service. Thank you!
Louisa B. on Jul 8, 2016
Very pretty oil painting! I fell for the photo - but it's even better real life. And Anastasia is not only a gifted artist, she's also great in her communcation and updated me on all steps of the shipping process. The painting was wrapped for protection and alhough I choise the cheaper shipping option it took just 10 days (to Belgium). Highly recommended!
Ying Bass on Jan 31, 2016
Just want to say Anastasia did a fantastic job of creating my custom order from another clutch I initially liked. My item came within the time frame specified and I am very pleased with her professionalism and craftsmanship. Will not hesitate to come back to her for future custom work.
Accepted payment methods
- Money Order
I accept PayPal, Credit Cards and Money Order.
If you are not able to pay with these methods, please contact me for other possible options.
• Please make sure your Etsy address is correct during the checkout. I will send your package to this address and not the Paypal one.
• Contact me if you need different address to ship your order.
Shipping & Delivery time
• Almost every item in my shop is made to order, otherwise it marked in Title as 'Ready to Ship' . It takes up to 10 days for your items to be finished. Usually it takes less time, but I take the maximum terms.
• Orders are mailed within 1-2 days after items are ready for shipment.
• Usually delivery takes about 7-15 BUSINESS days.
Please note, transit time may vary depending on location so I can’t guarantee the arrival time. Detailed terms of Russian Post from the date package was posted:
- USA: 1 - 3 weeks
- Canada: 1 - 3 weeks
- Australia: 1- 3 weeks
- Italy: 1- 3 weeks
- Rest of Europe: 1-4 weeks
- Rest of World: 1-5 weeks
→ Shipping method:
•******If you provide me your mobile number **** I will be able to send your package via international registered airmail (DPD) from Moscow, Russia. Usually it takes 5-7 business days for the package to arrive.
It includes tracking number so contact us if you need it.
- If you do not provide me your mobile, I will not be able to send it with DPD, so I will send it with regular mail, Russian Mail.
*Please note: some local postal services does not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Russia.
• Shipping rates include shipping, insurance, handling and packaging costs.
• I gift wrap all our orders by default. If you have some special request please contact us.
• All items are packaged carefully so they have to arrive in perfect condition.
→ International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. If you need to know I always mark packages 'as gift' on custom declaration.
I usually ship with Russian Post and the priority mail shipment - DPD.
Refunds and Exchanges
→ Please be sure to read the entire description of the items before you buy. Although I will do my best to resolve any issues that may arise, please try to ensure that you know the dimensions, color, material, etc. of the item you are purchasing. It will save your and my time and energy.
→ If you have some problems during the shipping (package does not come, it takes too long and you are in hurry, you items are damaged) - please contact me immediate.
I do everything I can to solve all the problems that may arise during the shipping.
Until the moment you have received the package all issues with shipping is my problems, not just yours.
→ If you are not satisfied with your item, please contact me before leaving a feedback. There is always a solution