meydalle's Shop Policies
Hi and welcome to Meydalle!
Each and every handmade, detailed item receives special care and attention. Only the finest and carefully selected materials are used.
It is very important to me that you'll be happy with your jewelry.
Please feel free to contact me for any request or question about my products, or shipping and ordering options at: info [!at] meydalle.com.
Enjoy and come back often; I list new items and sales weekly.
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Payment can be made through PayPal, a secure online payment system which is very user-friendly and easy to use.
You don’t need a PayPal account to use the service, you can simply pay by entering your credit card number directly in the site. This too, is safe and friendly to use.
It is much appreciated if purchases are payed immediately upon checkout.
For any help with the checkout process don’t hesitate to contact me, I'll be happy to assist you.
New to Etsy? Here is a guide for check out and payment on Etsy: www.etsy.com/help_guide_checkout.php
*Orders are shipped twice a week, on every Monday and Thursday*
**Please note that due to holidays here in Israel during September SHIPPING TIME may take longer, please allow for 21working days. This will apply also closer to Christmas time. If the timing is important pls feel free to contact me so I can provide you with a solution.
All jewelry comes in a pretty gift box, carefully packaged in bubble wrap.
I can ship to a third party or add some greetings card if you wish your item to be a gift. Please let me know.
All items are shipped by international registered Airmail to your Etsy Address provided, unless otherwise noted. It should take up to 14 business days for arrival to the United States. I can also use Express Airmail service for additional cost of $20.00. In that case, it should take 3-5 business days.
For shipping in Israel - I ship with registered mail service. It should take 2-4 days.
Please note that these delivery times are estimated and can be slower as a result of postal or holiday delays.
Refunds and Exchanges
* Please note the following policy refers to all items in my store EXCEPT for custom order solid gold rings.
It is very important to me that you will be happy with your jewelry.
If for ANY REASON your item does not meet your expectations please let me know and we'll find a way to work it out and accommodate your needs.
You may return any unused item for a refund or exchange within 30 days.
Please note that refunds DON'T INCLUDE the shipping fee.
If at any time the item you bought needs repair, you may send it to me for a free repair. I'll send it back to you free of charge.
** Please note the following policies refer to custom order solid gold rings;
1. Custom orders are non-refundable.
2. Please allow a production time of 3 weeks.
3. Fees include express shipping and insurance.
Additional Policies and FAQs
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I put a lot of thought, attention and love in my creations so that you'll be happy and feel beautiful with it.
Moreover, I believe in good relations with my costumers. If you have any comment, idea, suggestion or proposal, please don’t hesitate to contact me.
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Last Updated May 20, 2013