natural light photography
michaelrichardreiss' Shop Policies
Greetings, and thank you for stopping by.
Any questions or comments please don't hesitate to contact me. The items for sale in this virtual store come in a variety of sizes besides what you see - if you're curious about these possibilities, I'll be happy to elaborate upon request.
All non-panoramic images offered at 5x7 to 24x36 inch size prints (borderless printing is available - must custom request; exception is 24x36 inch prints, which are automatically printed edge to edge). Panoramic images vary in size, from small (8 inches short end) to large (24 inches short end to upwards of 50 feet length). Delivery usually within 1 week or less from time of order (dependent on size/quantity of order). USPS Priority Shipping is the shipping method of choice (usual arrival from NYC to anywhere, USA within 2 - 4 business days when package brought to post office). Tracking is desired for peace of mind.
All photography, printing, packaging, and quality control is done in-house by Michael Reiss.
Watermarks will not appear on finalized prints.
Any questions or comments please don't hesitate to ask.
all images © 1997, 2004 - 2006, 2008 - 2014 michael reiss
What a pleasure it is mixing up creativity and technology to produce vivid imagery capturing moments. Very appreciative of Etsy to deliver what I'm selling.
Please visit (www.mikereiss.com) for more information, or contact me at (firstname.lastname@example.org).
I accept paypal. Payment should be completed within 24 hours of the sale unless you have contacted me. If after 3 days I haven't received payment, I will cancel the sale and relist the item.
Once an order is placed, allow up to one week till shipped (depends on quantity, supplies, etc). Quantity orders, depending on what is ordered, could be btw 1 and 2 weeks (if ordering a volume of greeting cards, etc - takes some time to create and have proper supplies on hand).
Communication every step of the way is how I operate. You'll be kept updated with the progress of your purchase.
Images are enclosed in a protective plastic sleeve, shipped utilizing rigid mailers to maintain print integrity. If a greeting card(s) are purchased, the card (with envelope) are encased in a sealed cellophane bag which is placed in the rigid mailer. Multiples of images can be safely enclosed in the mailers; if quantity warrants, alternative shipping material will be applied to the order.
USPS is the choice of shipping, with Priority Shipping the main option (usual arrival from NYC to anywhere, USA within 2 - 3 business days).
Delivery confirmation is mandatory for shipping continental USA, unavailable for international orders.
Damage During Transit
Any damages incurred during shipment are not the responsibility of myself. All image(s) are packaged as protectively as possible, ensuring optimal health when dropped off. If any issues arise due to shipping negligence, please don't hesitate to let me know - a solution may be found.
Refunds and Exchanges
Items may be returned, undamaged, within 10 days of receiving. Return shipping is at buyer's expense.
Additional Policies and FAQs
Remember, communication is the key to everything! Just as I would never hesitate with questions or information, I would hope you would feel the same way. In this day and age, there is zero reason for the lack there of.
Last Updated March 31, 2014