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Shop policies

Last updated on February 3, 2011
Hello! Welcome to Midwest Needle's Shop Policy Page!
We love our customers and want to make you happy! Have an idea or a question? Let us know - we'd love to hear from you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
We definitely want you to be excited about your purchase from our shop. Since each item is handcrafted with the utmost care, we are currently unable to accept refunds or exchanges on our items. If you have any questions regarding size, fit, color, or material please don't hesitate to reach out to us in a convo! We love hearing from you!
Payment
Midwest Needles accepts personal check, money order, and PayPal as methods of payment. Please note that all forms of payment must be received and cleared before shipment of your item.

Please note that all discounts are applied after payment. We will issue a partial refund for the discount and combined shipping cost. Please convo us if you have any questions beforehand!

If we do not receive payment within three days of initial purchase, we will have to cancel your order and relist the item. We are more than happy to work with you, so please just convo us.
Shipping
We ship all items via USPS Priority Mail. If you would like any of our items shipped internationally or need additional insurance, confirmation, or upgrades, please convo us prior to making a purchase so that we can make the appropriate arrangements ahead of time!

Please allow 48 hours for us to process the shipment.
Additional policies and FAQs
We believe in the quality and integrity of the pieces we handcraft. If you have a special request for color, material, fit or fiber please ask! We would love to make you happy!