Tough and Pretty Jewelry

Chicago, Illinois

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Shop policies

Last updated on May 9, 2022
Welcome to Mike and Mary Jewelry.

We use sterling silver from 100% pre-produced sources that has been refined down to its purest form and forged into new clean metal.
Using recycled sterling silver help to minimize our effect on the environment and promote a healthier world.

All of the pieces in this shop are handmade by us with attention to detail and quality.
If you have questions please send us a convo.
Thank you for your interest in our work.

Accepted payment methods

Returns and exchanges
We want you to be delighted with your new jewelry and we stand by the quality of our work.
If you have questions/concerns about a piece please contact us before you finalize you purchase.
If you are not satisfied with a piece you buy from us, please contact us within 5 days of receiving the item and we will arrange for you to return or exchange the item.
Refunds will not include postage fees.
Please allow up to 5 business days for refund after we receive the piece. We will contact you when we have received the piece.
Custom orders are not returnable.
Payment is accepted via Paypal. You can pay either using your credit/debit card or by logging into your Paypal account.

Please know that it is our store policy that if we do not hear from you, with payment, within 3 days of putting the item in your cart, we will cancel the transaction.
If you have any questions please feel free to contact us.
For Black Friday we are offering free USPS First Class Shipping on all items in the shop. The free shipping does not include insurance and we can not be held responsible for anything that happens to the package once it goes in the mail box.
If you would like insurance on your order please send us a convo and we will add $5.00 to orders shipping within the U.S. and $18.00 to international orders to cover shipping and insurance.

::Domestic Shipping::
Pieces that are not made to order are shipped 24-48 hours after payment has cleared USPS First Class Mail. For pieces over $30.00 insurance is include in shipping price. If you would like different domestic shipping please let us know with a convo prior to your purchase and we will adjust rates.

:::International Shipping:::
International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
Pieces that are not made to order are shipped 24-48 hours after payment has cleared. For the holidays we are shipping international packages USPS Priority Mail and do not include insurance so we can not be responsible for anything that happens to the package once it has been shipped. If you would like to purchase insurance for international shipping please contact us prior to purchase and we will quote you the shipping charge, generally $18 - $30 US.

::Made To Order Pieces::
The pieces that we make that are made to order will ship 3 - 7 business days once payment has cleared. The number of days will be in each listing.