Announcement   MILAMIRA BRIDAL official Etsy shop - Unique wedding dresses for sophisticated brides!
★ Top rated ★ Splendid designs ★ Worldwide shipping ★ Any size you need ★ Couture ★

Announcement

Last updated on Dec 7, 2017

MILAMIRA BRIDAL official Etsy shop - Unique wedding dresses for sophisticated brides!
★ Top rated ★ Splendid designs ★ Worldwide shipping ★ Any size you need ★ Couture ★

Milamira

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Milamira

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Reviews

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Updates

Spectacular view! heart_eyes_cat Our Bureya dress in breathtakingly beautiful shoot by Ashley (@beginningandendphoto)
FORZA gown - for real romantics, who're strong, brave and unstoppable! zap
Our new FREEWAY collection is live! Available for you to browse and fall in love! two_hearts
View all 33 updates

About

Unique wedding dresses for inspired brides

We are two passionate young designers based in Saint Petersburg, Russia.
We are in love with our beautiful northern city and it's dreamy romantics.

Outstanding architecture, strong mixture of European traditions and unique Russian culture, magnificent history of ballet and art — this is the list of things that inspire us every day.

We create our wedding dresses thinking of equally unique bride. She is free, feminine and ready to mix hard and soft in her personal style.

Every single gown in handmade in our own studio in Saint Petersburg. From sketch to final stitch we do everything by ourselves. We always make sure to pick the best quality materials, order our laces from Europe and like to experiment with fabrics which are not so common for bridal dresses.

Get to know Milamira's bridal dresses, their details and mood. Our gowns are unique just like our brides!

You can always find additional photos of the gowns and some behind the scenes moments in our Instagram!

We are @milamira.ru on Instagram

Shop members

  • Irene

    Owner, Designer, Customer Service

Shop policies

Last updated on May 24, 2018
HELLO!
All of the items in our shop are hand made by our small team! Please take a moment to review our Policies before placing an order.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
CANCELLATIONS AND REFUNDS
Orders may only be cancelled for a full refund when cancelled within 3 days (72 hours) after placing the order. Other than that all sales are FINAL, no refunds are available. All our pieces are handmade and made-to-order. Due to this, we are unable to accommodate returns.
Payment
ACCEPTED PAYMENT METHODS
Through PayPal, we gladly accept Visa, MasterCard, American Express and Discover. You are not required to have a PayPal account to purchase from this store. Although, if you already have a PayPal account you may use it.
Shipping
SHIPPING METHOD
All orders are shipped with EMS Russian Post safely packed in carton box and plastic.

AVERAGE SHIPPING TIME
USA and Australia - 10-14 days, Europe 8-12 days.
But don't wait till the last minute, we recommend ordering your wedding gown at least 2-3 months prior to your wedding date.

RUSH ORDERS
Please contact us for cost information on rush production or expedited shipping.

LOST PACKAGES AND SHIPPING INSURANCE
Once we send an item, it is at the mercy of the carrier. We recommend purchasing shipping insurance (this option is available at checkout). We do not reimburse or replace items that have been delayed, undelivered, lost or damaged during shipping. We ship to exact address provided by the Buyer.

INTERNATIONAL CUSTOMERS
Buyers are responsible for all import and customs fees associated with their purchase. We encourage international shoppers to be aware of their country's fees before purchasing.
Additional policies and FAQs
PRODUCTION TIME
Please allow 3-4 weeks for production of your handmade gown. Production period may vary during the year and become shorter or longer, depending on high/low wedding season, current production load, etc. You'll always find actual production times in description of your selected item.

SIZING
By default all of our dresses are made-to-order in standard sizes, not custom-made to your measurements. Milamira size chart is available in description to each item in our shop. Size chart reflects body measurements, not garment measurements, and may not reflect your usual size in ready to wear clothing. Please be aware that bridal sizing is often smaller than ready-to-wear sizing. Don’t be alarmed if the size your measurements indicated is not the size you normally buy off the rack. If a new dress is needed due to an incorrect size ordered, you will be charged full price for the dress, including rush fees if applicable. Milamira Bridal is not responsible for changes in size due to weight gain or loss.

CUSTOM SIZING
We offer custom sizing - please contact us for further information.

SUPPORT
We'll gladly recommend the best size of gown for you and guide you through measurements taking process. Just send us a message before placing an order.

ALTERATIONS
You should expect to have alterations done in order to get the perfect fit of your wedding dress. Milamira Bridal does not offer alteration services and is not responsible for the cost of alterations, so please choose your size carefully.
If not agreed otherwise, all dresses are made to size ordered, not custom made to specific measurements. The price of the dress does not include alterations. We are not responsible for any alterations made after you receive the garment. We always recommend choosing larger size if a measurement falls between sizes. It is much easier to take in a dress than deal with one that is too small.

SAMPLES
Samples of fabrics used in production of Milamira gowns can be provided on request free of charge (you'll only have to cover shipping fee). However receipt of fabric sample doesn't give a 100% guarantee that the same fabric would be used in production. We're dependent on our fabric suppliers and in rare cases when one fabric/color gets out of stock we replace it with matching substitute.

CUSTOMIZATIONS
All our gowns and accessories can be customized to match your needs. If you wish to make changes to any Milamira item please contact us for pricing and production time. If you decide on customizations after making your payment, we will happily issue a PayPal invoice for the price difference.

HAND MADE ITEMS
Because all our pieces are handmade, there may be small discrepancies between your product and the one photographed on the model. We do our best to make our reproductions exact, but we are human.

WHOLESALE
We do offer wholesale and we would love to work with you. Please email us hello [!at] milamira.ru for additional information and include "WHOLESALE" in the subject line.


PRIVACY POLICY

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from Milamira Bridal Etsy Shop, contact us or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information We Collect

To fulfill your order, you must provide us certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (to order a custom made or sized gown, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure

We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Us

For purposes of EU data protection law, I, Sole Proprietor Irina Sergeevna Baranova, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] milamira.com