MilesandLouie

Miles & Louie

Tijuana, Mexico | 584 Sales

MilesandLouie

Miles & Louie

Tijuana, Mexico 584 Sales On Etsy since 2013

5 out of 5 stars (97)

Announcement   Established in 2012, haling from the city of Tijuana, Mexico - Miles & Louie is a proud manufacturer of high-quality shoes, bags, backpacks, wallets, accessories and everyday use leather goods.

Announcement

Last updated on Aug 3, 2016

Established in 2012, haling from the city of Tijuana, Mexico - Miles & Louie is a proud manufacturer of high-quality shoes, bags, backpacks, wallets, accessories and everyday use leather goods.

Miles and Louie

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Miles and Louie

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Reviews

Average item review
5 out of 5 stars
(97)
See reviews that mention:
quality 33 shipping 10 customer service 15
  • Jonathan Fish on Apr 9, 2019

    5 out of 5 stars

    Not only are these boots of amazing quality and are very comfortable to wear, but Miles and Louie graciously allowed me to return the first pair of boots I ordered and exchange them for a wider size. There was no hassle and they did a great job making sure I got a product I was happy with!

  • Holly Szkoropad on Apr 7, 2019

    5 out of 5 stars

    I’ve had my boots a couple months now and love them. They’re beautifully made and great quality. They get compliments whenever I wear them.

  • ceherrold on Feb 24, 2019

    5 out of 5 stars

    These days, it is nearly impossible to find handmade, high quality leather shoes for less than $300. I was therefore shocked by the quality of the reasonably-priced M&L shoes. They look beautiful, feel beautiful to the touch, and most importantly are comfortable to wear.

    In addition, M&L was a pleasure to work with. The first size I ordered was too small. M&L exchanged the shoes for me in a timely and hassle-free manner.

    Thank you, M&L!

View all 97 reviews

Updates

Let's celebrate love today! And tomorrow, and the day after... Get 22% OFF by using the code XOXO22 when buying two or more pairs, one for you and one for your significant other (or maybe both for you, c'mon spoil yourself a little!)
Valid until 2/17/19

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Want 15% off? Enter TURKEY15 during checkout.

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Early Black Friday & Cyber Monday Sale! 20% OFF storewide when using coupon code: MILES20

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View all 7 updates

Shop policies

Last updated on October 23, 2018
Hello and welcome to the Miles & Louie etsy store, hope you like what you see and find what you're looking for. We offer customization service on most of our products, so please don't hesitate in contacting us if you have any questions.

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Undamaged goods can be returned within 30 days of delivery to exchange for a different size, product or store credit.

We're sorry but we cannot accept returns or exchanges on custom orders unless defective or incorrect, please purchase seriously and be as specific as possible when ordering a custom made job.
Payment
PayPal is our preferred method of payment. You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

No merchandise will be sent until complete payment is fulfilled.
PayPal is our preferred method of payment. You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

No merchandise will be sent until complete payment is fulfilled.
Shipping
All of our pieces are made to order, so please allow 3 - 4 weeks for your items to be produced and shipped.

U.S. orders are shipped via USPS - Priority Mail Service, which takes 1-3 days to deliver and includes a tracking number.

International shipping is made via USPS - First Class Mail International for it to be more affordable for our clients. Delivery with this service usually takes 10 - 15 days to be completed, but can vary depending destination, and does not include a tracking number. If you wish to upgrade to a faster service or include a tracking number please let us know.
All of our pieces are made to order, so please allow 3 - 4 weeks for your items to be produced and shipped.

U.S. orders are shipped via USPS - Priority Mail Service, which takes 1-3 days to deliver and includes a tracking number.

International shipping is made via USPS - First Class Mail International for it to be more affordable for our clients. Delivery with this service usually takes 10 - 15 days to be completed, but can vary depending destination, and does not include a tracking number. If you wish to upgrade to a faster service or include a tracking number please let us know.

Once your order has shipped we will provide a tracking number (if applicable) and picture of receipt as proof. After shipping it becomes responsibility of the carrier.