miliaime's Shop Policies
Hi there and welcome to urban re.dress! All of the items in this shop are handmade and upcycled from various materials such as paper and wool sweaters. Some new materials are also used like pin backs, clasps, and so on.
Custom orders for sweaters, dresses, tunics, etc…are accepted and welcomed. Please convo us with your special requests to determine size, style and colours.
Please note that all items are unique and exact replicas of the sample items is difficult due to the restricted ressource that are thrifted wool sweaters therefore similar colours can be found but not exact graphic patterns.
Thanks for taking the time to look at our Shop!
Paypal and credit cards are accepted. Payments are due within 24 hour of purchase.
Your purchase will be shipped a maximum of 4 days after the payment has been received.
All items are shipped through Canada Post without tracking numbers.
The package will travel by airmail and should arrive within 1-2 weeks for the US/Canada and up to 3-4 weeks (at the most) if shipped internationally.
The shipping prices listed are as accurate as possible but may vary from state to state, province to province and country to country by a few dollars here or there. If you would prefer to have the exact shipping rate before your purchase, you may convo me with your address so that I may change the shipping price for you before your purchase.
Express Shipping is available at an additional charge (but) in my experience so far, has not been necessary.
Please note that urban re.dress will be held harmless for a lost, stolen or misdirected package once the package is in the possession of the Canada Post.
Refunds and Exchanges
We do our very best to offer quality handmade items and try to offer as much information as possible about each piece to ensure a completely informed and satisfied experience for the buyer before their purchase.
Therefore, refunds are not offered unless for very specific cases where it is best to get in touch with us to discuss. Shipping is at the cost of the buyer.
Additional Policies and FAQs
/// PRICING ///
Prices of new listings (as of February 2012) will better reflect the hours of labour spent and materials used in each handmade item. Thank you for your understanding !
Last Updated February 2, 2012