millalove's Shop Policies
Millalove, a boutique of pretty handmade things...
I accept Paypal as the payment method. It's very simple to create a Paypal account, and differing currency is automatically converted. If you have any questions, I'd be happy to help!
If you are requesting a custom item, please initiate a conversation with me, via the contact link, and I will be happy to work with you to create your personalised custom listing.
Shipping is from the England, in the United Kingdom. Shipping overseas is by Standard Airmail Small Packets, which is not an insured service. If you would like your shipping insured, please note there will be additional costs. If you are interested in adding insurance please 'convo' me and I will happily give you a quote.
Your country not listed? Contact me and I will be happy to find you a quote from the Royal Mail website.
Shipping to the UK is by First class post, if you wish to have your item sent by Recorded First or Second Class, please 'convo' me for a quote.
Please note, Due to extra security measures recently introduced in the US, orders are taking 6-8 weeks in extreme cases to arrive at their destination. Please 'convo' me if your event is sooner than this to make sure I can get your item to you.
Thank you for your patience and understanding.
♥♥♥♥♥♥ PLEASE NOTE: If you are ordering custom celebration decorations from overseas, please order AT LEAST THREE WEEKS before your event date for creation and delivery. If you have a question about this, I'd be happy to help! ♥♥♥♥♥♥
Refunds and Exchanges
Regular orders - If you change your mind about an item I will happily offer you a refund upon return of the order, as long as it is in it's original condition, minus postage and return postage costs. This excludes personalised orders, that have been made to your specification.
I want you to be completely happy with your experience with the Millalove shop, and your Millalove made items.
Additional Policies and FAQs
All items at Millalove are made in a clean, sterile environment.. I create and package my items in a way that I would expect to receive them from any store or boutique.
Last Updated October 21, 2013