MillsDesignCo
Shop policies
Last updated on
November 3, 2011
My handmade goods are made with love and care. I take pride in my creations, and want my customers to be pleased with their purchases. I do my best to describe my merchandise well, and send pictures of custom orders for approval before shipment. No refunds for custom orders.
I also sell vintage merchandise, and don't claim to be an expert in the items that I sell. For the sake of maintaining the authenticity of the antiques that I sell, I don't clean or repair any of my merchandise. I sell everything as-is and I try to mention all flaws in the item description.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
Feel free to contact me with any questions or clarifications.
I also sell vintage merchandise, and don't claim to be an expert in the items that I sell. For the sake of maintaining the authenticity of the antiques that I sell, I don't clean or repair any of my merchandise. I sell everything as-is and I try to mention all flaws in the item description.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
Feel free to contact me with any questions or clarifications.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
No returns unless I have grossly misrepresented the item.
In which case a full refund will be given minus shipping charges!
Items damaged in shipping will be given a full refund minus shipping charges, upon proof of damage.
All items are sent with delivery confirmation.
In which case a full refund will be given minus shipping charges!
Items damaged in shipping will be given a full refund minus shipping charges, upon proof of damage.
All items are sent with delivery confirmation.
Payment
Payment due immediately.
Paypal is the preferred payment method.
Money orders are accepted.
No personal checks.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
Paypal is the preferred payment method.
Money orders are accepted.
No personal checks.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
Shipping
All merchandise is shipped USPS. If you prefer a specific type of shipping, please contact me upon payment.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
On most items I do not require insurance unless breakable or fragile. However, I cannot be responsible for post office mishandling, once it leaves my hands it’s beyond my control. If you have any concerns along that line, PLEASE REQUEST INSURANCE.
Additional policies and FAQs
Heartsy vouchers can NOT be combined with other coupons. Orders using more than one discount code will be CANCELLED.