mindandmineral

STAINED GLASS ITEMS OF THE NATURAL AND SUPERNATURAL

Iowa City, Iowa 557 Sales On Etsy since 2016

5 out of 5 stars (155)

mindandmineral

STAINED GLASS ITEMS OF THE NATURAL AND SUPERNATURAL

Iowa City, Iowa | 557 Sales

5 out of 5 stars (155)

Shop owner

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557 Sales
1042 Admirers
 

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Brooke Dearborn Huston

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Brooke Dearborn Huston

Announcement    Hello! Thanks for stopping by!
Many of these items are made-to-order with great care by my own hands. Please note that because of the intensive nature of stained glass, production times are longer than some other crafts. You can find the production time for individual listings in their "Shipping & Policies" section :)
Please contact me if you have any questions, I'm always happy to chat.

XO -Brooke

Announcement

Last updated on Jan 2, 2020

Hello! Thanks for stopping by!
Many of these items are made-to-order with great care by my own hands. Please note that because of the intensive nature of stained glass, production times are longer than some other crafts. You can find the production time for individual listings in their "Shipping & Policies" section :)
Please contact me if you have any questions, I'm always happy to chat.

XO -Brooke

Reviews

Average item review
5 out of 5 stars
(155)
See reviews that mention:
quality 9 shipping 12 customer service 10

Shop policies

Last updated on September 26, 2019
Hey there! Thank you for stopping by!

All items listed are handmade in Iowa City, IA by me.

Please note the production times listed in each item's shipping section. Some items may take up to a month to be brought to life. Stained glass is not a fast craft but it is worth the wait :)

Instagram: mindandmineral
email: mindandmineral [!at] gmail.com
facebook: facebook.com/mindandmineral

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
First and foremost, I just want my customers to be happy! If you are not happy with your M+M product, please let me know and we will work together to amend that.

Insurance is included standard with all shipping costs, thus **I will not assume responsibility for damaged incurred during shipping**. Be sure to save your packaging, receipt, and all pieces of the damaged item. For a walk-through of the insurance claim process, follow through to this link:

For information on how to file a claim through USPS, please visit:
http://pe.usps.gov/text/dmm300/609.htm#1098416

For special cases of refund or replacement, photos of the damaged/incorrect item are required before I take any action. If a refund is deemed necessary, a full refund of the item's cost will be sent but shipping fees will not be refunded. If any item is returned for any reason, customer is responsible for return shipping costs.
Payment
Shoppers can pay with PayPal or Etsy's direct checkout using credit cards.
Shipping
Packages will be shipped within their listed time-frame after payment is received, generally 1-3 weeks. I ship via USPS's First Class or Priority Mail and will let you know when your package is on its way with its corresponding tracking number. Due to the fragile nature of the product, insurance is included in all shipping. If you'd prefer to pay less for shipping without insurance, please let me know. If you choose to forgo insurance, I assume no responsibility for damages incurred while shipping.

I take the utmost care in packaging your items, making sure that even the strongest of mailpersons cannot throw the package hard enough to break your item. Because glass requires so much packaging to keep safe, I use recycled packing materials whenever I can. It may not always be pretty but it will always be safe!

Rush orders may be possible, please contact me prior to ordering if you need an item faster than the listed production time. Rush fees range between $10-$50 per item depending on the item and time allowed.

I currently ship exclusively to the United States. If you live outside of the United States and are interested in a product, please message me directly.
Additional policies and FAQs
I'm open to custom orders, wholesale, and consignment! I love making things for you.