Owner at Mineralism Crystals
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
I am happy to combine orders in the event you make two purchases on the same day or before I ship your first purchase, simply alert me to your dual purchases with a quick message, and I will combine shipping and immediately refund you the shipping charge for one of your orders.
If you need special shipping requirements that aren't offered, feel welcome to contact me and we will find a solution together.
Additional policies and FAQs
I am happy to send out orders as gifts, and I would love to include a custom message from you to the recipient. Simply let me know in a conversation on Etsy, or there is space to leave me a note including the message you would like to send when you make the purchase. Your personal message will be printed on rich card stock paper and will be included in the package instead of a receipt. I will also do my best (depending on the shape and size of the items purchased) to both protect the gift thoroughly and to create an aesthetically pleasing present for the lucky person on the receiving end. If you have any other preferences, please don't hesitate to ask! I will always strive to do my best to make your purchase just right for you.