Discovering Glass, and Upcycling Knitwear
I have always loved beads and the endless variety of shapes, sizes and colours they come in. During the years that I was lucky enough to travel the world, I collected as many beads (semi-precious, stone, glass, or metal) that I could fit into my luggage…never once did I consider how glass beads came into being.
One day, while searching the Internet for information on polymer clay beads, I discovered that ‘ordinary’ people actually set up the equipment to make glass beads, often in their garden sheds…I became a woman possessed; I just had to make glass beads myself, but that dream took almost six years to fulfil, requiring one international house move and another within the UK.
Eventually the time was right and I took a glass bead making class with Diana East, and when I finally had the money, and space, I ordered my own equipment, I have been making beads off and on now since October 2007.
Sometimes, when it is wild and windy here on the Scottish coast, going out to the freezy shed is just too much to ask of myself, and anyway, glass doesn't behave for me under 5ºC, so I have started indulging my love of cashmere and wool knitwear by fulling it, and sewing soft cat creatures with it. These take me a long time to make, so are not as frequently listed as beads, but they will pop up occasionally.
Etsy is a big place - thank you for stopping by my shop,
Around the web
Basically, the customer, you, is protected by law, I have no intention of upsetting the law, and certainly not my customers if I can help it. I have set out Terms and Conditions below, (updated June 2014) they aren't cheery or entertaining, hopefully the beads I make will be. I hope you like browsing through my work.
I do what I can to accurately describe the items for sale, and attempt to take the best photographs of my work possible in order to help you to decide on your final purchase. Computer screens are not all the same, (mine's a Mac) so resolution and colour rendering of monitors need to be taken into consideration when comparing the item to the online image.
All my beads are kiln annealed for strength and durability. I'd like to have happy customers and will endeavour to do what I can in order to achieve this.
Accepted payment methods
You must ensure that your personal details, including the address for delivery, are complete and accurate.
I reserve the right to alter or withdraw products given on this website at any time.
I shall endeavour to meet all orders.
I do not, however, guarantee the availability of any product at any time.
You acknowledge that sometimes products may be withdrawn or discontinued.
I shall make every effort to update the website at all times.
Commissions and Personalised Items -
For commissions and personalised items please contact me to discuss your requirements.
I do not offer refunds for personalised items. Please ensure that at the time of ordering all of the information you provide is accurate and correct. The cooling off period and right to cancel do not cover contracts for goods made to your specification (custom-made).
Delivery of the products will take place at the delivery address entered on your order.
I always use UK Mail 'First Class' delivery, post sent through this service in the UK will often arrive 'next day' and certainly should within five days (according to the post office).
International and European orders are sent by First Class Airmail, if you require a trackable service you can choose a 'signed for and tracked' postage upgrade in the cart.
PLEASE NOTE - post to non-EU countries can take up to 3 weeks to arrive!
I am sure you will appreciate that once I have handed your order over to the post office, it is in their hands and I can only quote them on how long they say it will take to get your order to you.
I aim to ship within 48 hours of receipt of your order. Where this is not possible due to volume of orders, weekends or bank holidays, all orders will be shipped within 72 hours of receipt of the order and payment.
The cost of the item, postage and packaging, is clearly shown before purchase. Please be aware that if you are ordering from overseas, your item may be subject to additional customs taxes and charges, over which I have no control, and am not accountable for.
Refunds and Exchanges
In the event that any order is incorrect, the customer must notify me within 14 (fourteen) days after they have taken delivery of the order.
If I have made a mistake or if the product is faulty or damaged, the product shall be returned to me at my cost (first class standard mail). Please obtain a free 'proof of posting' from the Post Office and please ensure that the goods are packaged adequately to protect against damage. I will send a replacement item at my own cost, or offer a refund if a replacement is not possible. I am not obliged to pay any more for the return postage than the original postage cost.
If you wish to return an item for any other reason (i.e. - unwanted, not as you thought, changed your mind), in this circumstance, the customer agrees to pay for the postage to return the goods to me as per the DSR. This cost shall not be refunded. When returning the items, please obtain a free proof of posting from the Post Office and please ensure that the good are packaged adequately to protect against damage. Please ensure correct postage is paid - I will not pay the fee to obtain a package returned without correct postage.
If a refund is due, the refund or a credit note will be processed within 14 days of cancellation of contract or receipt of goods (or of evidence of the you returning them, ie - proof of postage of item).
If you fail to take reasonable care of the goods before they are returned to me, and this results in damage or deterioration, I will charge you for the reduction in value.
I do not offer refunds for personalised items, please ensure at the time of ordering is that all of the information you provide is accurate and correct.
The cooling off period and right to cancel do not cover contracts for goods made to your specification (custom-made).
Additional policies and FAQs
The information given at the time of ordering will be used only by me and will not be distributed to any other companies or individuals.
I will only use your information to process your order, or for the return of goods requested by you.