matheatre on Dec 23, 2014
I cannot review this item yet as it has not been received. We contacted the seller and have yet to receive a response. This, along with the lack of any shipping information, has made this an incredibly frustrating and disappointing experience. We will not be purchasing from Etsy again. And to be clear, I didn't want to give this any stars, but the review wouldn't post with giving it at least one.
Accepted payment methods
- NOTE: Be aware that orders may sometimes take a little longer than 2 weeks to complete. I will take responsibility to address you/refund you if necessary for any delays, but please contact me first if you have inquiries about the state of your item. I generally handle several requests at a time and am trying my best to get through all of them. I would greatly appreciate your patience.
Refunds and Exchanges
However, if I mail you an incorrect order, I will fully refund it and offer you an additional free gift of the same price for your inconvenience.
I cannot mail you separate parts after your item has been shipped (e.g. phone charm loops, key rings, etc.) Any additional shipping costs are your responsibility. If you can't decide whether you'd like a charm or a keychain, you may request for me to include both parts in your package ahead of time at no charge.
Additional policies and FAQs
> Bottle charms are made of real glass and cork stoppers. They should be handled with care, as excessive force will crack them.
> Snow domes have removable plugs to refill water, though they are secured well enough to prevent evaporation. If you decide to change out the water, be sure to use distilled water, as other liquids will produce a film on the figurines inside. The domes will break if dropped, so handle carefully.