MinthologieStudio

handcrafted with love

Berkeley, California · 17210 Sales

Announcement   We love to make beautiful things that make people happy. Every piece is handmade with love by us, wrapped, packaged, and shipped from our home to yours. If you have questions about our pieces or your order, feel free to message me on Etsy. I can usually respond within a few minutes.

Announcement

Last updated on Jun 18, 2018

We love to make beautiful things that make people happy. Every piece is handmade with love by us, wrapped, packaged, and shipped from our home to yours. If you have questions about our pieces or your order, feel free to message me on Etsy. I can usually respond within a few minutes.

Madeline Hua

Contact shop owner

Madeline Hua

View all 154 items

Updates

Popular item this week - round disc necklace. Blank or engraved with something meaningful.
Modern, versatile, and special. Personalize your own or give it as a thoughtful gift!
View all 7 updates

About

Minimal, Modern, Minthologie

We love making beautiful things that bring people joy. Thanks to Etsy and my customers, I have a wonderful opportunity to reach and connect directly with people worldwide. Every piece is handmade with love, wrapped, packaged, and shipped by me from my home to yours.

Around the web

Shop members

  • Madeline Hua

    Owner, Maker, Designer, Curator

    When I'm not making pieces and thinking about new designs, I like to build Lego with my 7 year-old, explore foreign places, and cook up nummy things.

Shop policies

Last updated on April 13, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
R E T U R N • P O L I C Y
__________________________________________
• We accept returns for a refund (minus shipping fees) within 14 days of receipt of the order. Items must be unworn and in their original packaging.
• Engraved pieces, earrings, and custom listings are FINAL SALE items.

E X C H A N G E S
__________________________________________
• If you ordered the wrong length, you can send it back to us and we will extend or shorten it for you.
• We charge a small fee for each item we have to adjust.
• Send us a message for exchange.

O T H E R
__________________________________________
Send us a message if you have any other questions or issues and we will do our best to answer or resolve them.
Payment
P A Y M E N T • T Y P E S
__________________________________________
We accept credit cards, Paypal, or Etsy gift cards.

P R I V A C Y
__________________________________________
• Etsy handles all payment transactions. We won't see your credit card or billing information.
• For more questions please check the Etsy FAQ: https://www.etsy.com/help/article/1939.

C O R R E C T I O N / C A N C E L L A T I O N
__________________________________________
If you would like to make a correction or cancel your order, please do so within 12 hours of the order time.
Shipping
P R O D U C T I O N • T I M E
__________________________________________
• We usually make and package items in 1-2 business days. Production time does not include shipping time.
• We ship with USPS and all US orders will include a tracking number.
• Production and shipping times do not take holidays into consideration.
• For rush delivery, send us a message on Etsy.

G I F T S
__________________________________________
• All items are packaged in a paper jewelry box, ready for gifting.
• If you are buying multiple gifts, please leave a note at check out and we will include white flat gift boxes with your order.
• If you are sending a gift directly to the recipient, don't worry about there being a receipt in the package. Since order receipts are emailed directly to you, we don't ever include one when we ship items.

S H I P P I N G • W I T H I N • U S A
__________________________________________
Standard Shipping:
• 3-5 business days after we ship out
Priority Shipping:
• 2-3 business days after we ship out
Express Shipping:
• 1-2 business days after we ship out

***On rare occasions, the package gets delayed in transit and may take USPS up to 2-3 weeks for delivery. We have no control over USPS. Send us a message if you haven't received it after 3 weeks and we will do our best to resolve the situation.

S H I P P I N G • O U T S I D E • U S A
__________________________________________
International Standard Shipping:
• 10-20 business days after we ship out
International Priority Shipping:
• 6-10 business days after we ship out
International Express Shipping:
• 3-5 business days after we ship out

***On rare occasions, the package gets delayed in transit or gets stuck at the customs office in your country and may take up to 4-6 weeks for delivery. We have no control over your country's customs officials. You are responsible for paying all customs fees and knowing your country’s customs and duty policies. Send us a message if you haven't received it after 6 weeks and we will do our best to resolve the situation.

I N C O R R E C T / I N C O M P L E T E • A D D R E S S
__________________________________________
• Please make sure that you enter the correct shipping address at checkout.
• We are not responsible for any lost or returned packages due to an incorrect or incomplete address.

O R D E R • S T A T U S
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Use this link for tracking information on all your Etsy orders:
https://www.etsy.com/your/purchases?ref=hdr_user_menu
Additional policies and FAQs
G O L D • F I L L E D • V S • G O L D • P L A T E D
__________________________________________
Gold filled and gold plated are both a layer of gold over brass. Gold filled has a much thicker layer of gold and stronger bonding method and so it lasts a lot longer than gold plated. Gold filled is the next best thing after solid gold jewelry as it can last a few to many years with proper jewelry care.

J E W E L R Y • C A R E
__________________________________________
• To make these jewelry pieces last, keep them away from sweat, oil, perfume, lotion, water, and any other products with moisture and chemicals.
• Take them off before bed and keep them clean and dry in an air-tight zip lock bag when not in use.
• For gold/silver/rose gold plated pieces, rub with a piece of soft cotton cloth to clean off dirt and grime.
• For gold filled/sterling silver/rose gold filled pieces, clean with mild soap & warm water and let dry completely.

© Minthologie. All shop content, including written material, images and jewelry designs are the intellectual property of MinthologieStudio. ALL RIGHTS RESERVED.

More information

Last updated on Aug 29, 2017
Frequently asked questions
GIFTS

• All items are packaged in a paper jewelry box, ready for gifting.
• If you are buying multiple gifts, please leave a note at check out and we will include white flat gift boxes with your order.
• If you are sending a gift directly to the recipient, don't worry about there being a receipt in the package. Since order receipts are emailed directly to you, we don't ever include one when we ship items.

PRODUCTION TIME

We usually make and package items in 1-2 business days. Production time does not include shipping time.

US SHIPPING SERVICES

Standard Shipping:
• 3-5 business days after we ship out

Priority Shipping:
• 2-3 business days after we ship out

Express Shipping:
• 1-2 business days after we ship out

On rare occasions, the package gets delayed in transit and may take USPS up to 2-3 weeks for delivery. Send us a message if you haven't received it after 3 weeks and we will do our best to resolve the situation.

OUTSIDE US SHIPPING SERVICES

International Standard Shipping:
• 10-20 business days after we ship out

International Priority Shipping:
• 6-10 business days after we ship out

International Express Shipping:
• 3-5 business days after we ship out

On rare occasions, the package gets delayed in transit or gets stuck at the customs office in your country and may take up to 4-6 weeks for delivery. We have no control over your country's customs officials. You are responsible for knowing your country’s customs and duty policies. Send us a message if you haven't received it after 6 weeks and we will do our best to resolve the situation.

RETURN POLICY

• We accept returns for a refund (minus shipping fees) within 14 days of receipt of the order. Items must be unworn and in their original packaging.
• Engraved pieces, earrings, and custom listings are FINAL SALE items.

JEWELRY CARE

• To make these jewelry pieces last, keep them away from sweat, perfume, lotion, water, and any other products with moisture and chemicals.
• Take them off before bed and keep them clean and dry in an air-tight zip lock bag when not in use.
• For plated pieces, rub with a piece of soft cotton cloth to clean off dirt and grime.
• For gold filled/sterling silver pieces, clean with mild soap & warm water and let dry completely.