TowelMaid

TowelMaid

Massachusetts, United States · 1338 Sales

TowelMaid

TowelMaid

Massachusetts, United States 1338 Sales On Etsy since 2009

5 out of 5 stars
(85)

Announcement   Control your poolside clutter with a TowelMaid! Now 4 different sizes and designs. Enjoy browsing and contact me if you have any questions. ~Karyn

Announcement
Last updated on Jul 7, 2016

Control your poolside clutter with a TowelMaid! Now 4 different sizes and designs. Enjoy browsing and contact me if you have any questions. ~Karyn

Karyn Weeks

Contact shop owner

Karyn Weeks

Reviews

Average item review
5 out of 5 stars
(85)
nancyeichten2

nancyeichten2 on Jul 26, 2016

5 out of 5 stars

Love it!! So easy to put it together. We used zip ties to anchor it to the deck. We can get the south wind a lot here.

hpolgreen

hpolgreen on Jul 22, 2016

5 out of 5 stars

It was extremely easy to put together! It holds some of our floats too. Towels do fall off when dry....I will try the bag clip idea! Super fast shipping too! IMG_4343.JPG

View all 85 reviews

About

Helping My Mother Helped Me Help My Son

I grew up in a busy household. With 5 kids and a close-knit extended family, we were constantly holding large get-togethers. Especially in the summer (since we had a pool and large yard). My mom was very organized and neat. In our house, everything had a place and everything was in it’s place. Unfortunately, the place for wet towels and bathing suits was hung over the fence. This never sat well with my Mom. The towels and bathing suits got snagged and the look of the towels hung all over the fence bothered my Mom’s sense of order.

Then, one day, after looking at some outdoor furniture that we were told was made out of Furniture Grade PVC pipe, we had our ‘ah ha’ moment.

Although the end product looks simple, it took a lot of time and trial and error to come up with the design, but we are thrilled with the results.

A few years later my young family's life was shook up. My son was diagnosed with Autism and severe anxiety. He was in Kindergarten and the school, although had good intentions, did not handle it well. I chose to leave my job to care for my son through this time. That is how TowelMaid was born. He is doing much better now and I couldn't be more proud of how hard he works. He is truly an amazing kid.

I am driven to help other children and parents. So, TowelMaid gives to charities locally and world wide. WE SUPPORT AUTISM AWARENESS. We also give to children's health charities, and charities supporting other mothers around the world.

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Shop members
  • Karyn

    Owner, Creator, Shipper

    I'm Karyn. I live in New England with my husband and 3 young children. I enjoy coffee, chocolate, sewing, building things and finding new uses for everyday objects. My mantra is; "There is always a way".

Shop policies

Last updated on May 20, 2015
Welcome to TowelMaid!

Thanks for checking us out.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept PayPal and major credit cards. Payment must be received within 3 business days after the order is placed or your order will be canceled. Contact us if you are having any issues.
Shipping
We ship Fedex, or UPS (and sometimes USPS) within 7 business days after payment is received. Occasionally we need a little more time to get your order out. If that happens, we will contact you. If you have special time requirements - please let us know. After we ship your order, we will send a shipping confirmation with the order's tracking number.

If you would like your order to be shipped using a different method, please let us know. If you are willing to pay any extra shipping cost - we'll send it anyway you want.

The fittings, 8-Bar TowelMaid and 5-Bar TowelMaid are shipped from Massachusetts. The 7-Bar Curved TowelMaid is shipped from Florida.
Refunds and Exchanges
Our Number One Goal is Customer Satisfaction!

We want you to be 100% satisfied with your purchase and provide you with an enjoyable shopping experience. If you receive a product you aren’t happy with, contact us and we will guide you through our easy return policy. Please read our entire return policy to avoid unexpected problems.

15 Day Return Policy. Hassle Free Returns.

If you need to return an item that is in new condition, unassembled, unused and in its original packaging, you may return the product, at your expense, within 15 days of receipt. When we receive the return, we will refund you the price you paid for the product minus shipping cost.

If you unpacked it, assembled it and it just isn't working for you, you can still return it, at your expense. But, because we can no longer resell it as "new", we can only refund 90% of the price you paid (minus the shipping) and it must be in very good condition. When we receive the product and surmise it is in very good condition, we will issue you the refund.

If you receive any damaged parts or your missing any parts, please call us right away! We will ship you out a new part immediately!

If you are having any other issues with your purchase. contact us. We are happy to help.
Additional policies and FAQs
We are always open to ideas. If you have one that includes our products - please share.

Custom orders? We'll give it a shot.
Wholesale? Gladly. Contact us for details.