misfityarns

Returns and refunds are accepted on occasions when there is no other resolution to the issue. Before leaving a review, please contact me if you are unhappy with an order. Please contact me within 5 days if you are not satisfied with your order. Returned items must be in new condition, unwound, free of smoke or pet hair or any other odors.

Payment is required within 72 hours of purchase. Once an item is paid, It will be shipped within 3 business days of payment date.

COVID-19 has caused longer than usual shipping delays domestically and internationally. Tracking info may not update for several days because of limited services with USPS. If your tracking info has not updated for quite some time, please reach out to me.

Current shipping times for ready to ship are 1-5 business days. Clubs, advents, and other dyed to order items will note the shipping times in the listing.

I ship anywhere around the world. Items will ship via USPS First Class for items under 13 ounces. I am happy to upgrade your shipping, but extra costs will apply. Insurance is extra and available upon request. I combine shipping on multiple items purchased through my shop.

International buyers - please be aware that your purchase may be subject to a VAT or other taxes. To look up and calculate your country’s VAT percentage, click on this link : https://vat-calculator.net/
Buyers are responsible for any additional customs and VAT fees.

When postal rates increase, mailing rates are subject to go up.

I am not responsible for missing, lost, or damaged items in the shipping process. Insurance is available for additional cost and upon request.

Misfit Yarns is hand dyed in small batches of 2-4 skeins per batch. Therefore, the colorways may not necessarily match the photo in the listing, but steps are taken for consistent as possible colorways. Every attempt is made for those dye lots to match, but due to the nature of hand dyed yarn, there will still be some variations in these skeins. Speckled colorways will have the most variation. Sometimes the dye has a mind of its own! For best results, please buy enough of what you need for each project. For larger projects, it is strongly recommended to alternate the skeins to reduce any unwanted color pooling. If you need more than what's listed, please place a custom order and I will dye those skeins in the same batch.
Please also be aware that computer monitors colors may reflect a difference in colorways.

Mild bleeding is quite common with hand dyed yarns, especially for some semi-solids, speckled skeins and fluorescents (Violet Sky for example) . While I make every attempt to minimize the bleeding in my skeins, dye particles can still be trapped in the skeins and wash out in the water. To be safe and especially if you are combining the yarn with lighter colored yarn, give your yarn a good rinse in a warm bath without agitation for 30 minutes. This may take a couple of rinses. If for some reason this does not solve the problem, soak your yarn for 15 minutes and then steam your skein in a pot not used for food with a glug of vinegar for 30 minutes and let it cool. Don't agitate the yarn, even if it is superwash. This should fix the bleeding. If you still have issues, please reach out to me. Use caution with the fluorescents like Violet Sky when combining with lighter colors. These tend to bleed more.

Crocking is when the dye rubs off the yarn and onto your skin. This happens with darker and more vivid colors, such as semi-solids. This does not mean the dye hasn't been set properly; it's just a reaction that the dye molecules have with the pH of the skin. You can read more about the science behind it here: https://dunkelgrun.com/fiber-science-1/. Unfortunately, there isn't anything I can do about crocking. Be sure to give your yarn and garment a rinse to remove any excess dye.

Wash your yarn or finished garments in cool water with a wool wash such as Soak. Do not use Woolite - it is too harsh for woolens. Lay flat to dry.

Winding services are available free of charge. Please indicate in the buyer notes that you would like your skein wound. Note there are no returns on wound skeins.

Yarns are available for wholesale, consignment, trunk shows, and custom orders. Please message me for any inquiries.

Yarns are housed in a dog friendly home.

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