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missbabacilu's Shop Announcement

Free shipping in EU!

Romantic, delicate, statement fashion jewelry.
Inspired by tea parties and romance,
Each piece i make celebrates life as an endless tea party!

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missbabacilu's Shop Policies

Welcome

Hello and welcome.

Please red carefully all the details, they are important.

I am very willing to have a perfect collaboration, so please feel me to contact me via email (hello@missbabacilu.com) or through a convo for any matter concerning my designs ans services.


* I ship twice a week, usually Tuesday and Thursday, but for urgent matters I try to ship in the next day after the order.


* For EMS (Express Mail Shipment) shipping I will try shipping the parcel as soon as possible ( within 2, up to 4 days after the payment )


* All orders will be shipped registered and after the shipment I will write you the tracking number so you can check where the parcel is and when it has arrived.


* A parcel arrives in about 3 weeks and EMS arrives in about 10 working days after it has been shipped.

Payment

I only accept payment through Pay Pal.

Please be sure to make the payment within 3 days.
After 3 days, I will cancel the order.

Shipping

* I ship twice a week, usually Tuesday and Thursday, but for urgent matters I try to ship in the next day after the order.

* For EMS (Express Mail Shipment) shipping I will try shipping the parcel as soon as possible ( within 2, up to 4 days after the payment )

* All orders will be shipped registered and after the shipment I will write you the tracking number so you can check where the parcels is and when it has arrived.

* A parcel arrives in about 3 weeks and EMS arrives in max 7 working days after it has been shipped.

* I ship the package to your Etsy address so please let me know
if you would like me to send it to another address.






Refunds and Exchanges

I make my pieces with lot of care and attention to details, I test every piece before shipping it so you would get the best jewelry. But if anything happens, please write me and be sure of my prompt answer and collaboration. I will try to do anything that's in my power to make sure your receive your order in the best conditions.


I recommend you to store kindly the pieces, and be sure they will not be touched by chemicals, perfume, etc. They will arrive in an organza pouch or in a little box, they will be safe kept in each one of them.



Delays
Sometimes these happen. As parcels arrive usually in max 3 weeks, I suggest we wait 6 weeks after the shipping before taking any action, from my experience delays can take up to 6 weeks. Only after 6 weeks we will discuss if you want me to send you the same product ( if available ) want other products for the same amount of money or want a refund. Whatever your choice, I will do as you like.



Refunds.
If you, for any reason, no longer want the product you bought you have to write me within 10 days after your received it. You have to write me you don't want it, send it back to me using Registered Mail so you can both know when it arrives. After its arrival back to me, you will be refunded in maximum 5 days, but I'll try to send you the money as soon as possible.


For any other problem you may have concerning my products or my services, please write me and I will try to fix it.

Additional Policies and FAQs

I appreciate very much your feedback!
I leave feedback only after receiving it from you.
In case you don't want me to leave you feedback, please write me.


Thank you very much for reading my shop policies!


Have fun shopping, and please, do contact me for any matter.


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Last Updated January 23, 2013