MissFrauque

MissFrauque's Rockabilly Jewelry and Accessories

Eindhoven, The Netherlands · 148 Sales

MissFrauque

MissFrauque's Rockabilly Jewelry and Accessories

Eindhoven, The Netherlands 148 Sales On Etsy since 2013

5 out of 5 stars
(32)

Announcement   MissFrauque sells unique, handmade, exclusive jewelry an accessories, based on Dia de los Muertos, Day of the Dead, sugarskulls. She also gets inspired by Rockabilly and religious themes with a little touch of kitch.

Announcement

Last updated on Dec 5, 2016

MissFrauque sells unique, handmade, exclusive jewelry an accessories, based on Dia de los Muertos, Day of the Dead, sugarskulls. She also gets inspired by Rockabilly and religious themes with a little touch of kitch.

Frouke van Overveld

Contact shop owner

Frouke van Overveld

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Reviews

Average item review
5 out of 5 stars
(32)
View all 32 reviews

About

Handmade Jewelry and Accessories Dia de los Muertos

I started making jewelry for myself to wear. When I noticed how nice and restful this new hobby was, I started putting my handmade jewelry and accessories on the Etsy-website. I use the incoming money to buy new beads and charms and stuff.

Shop members

  • Frouke van Overveld

    Owner, Maker, Designer

    My name is Frouke. Creativity has always been a part of my life; making music, songwriting, painting art, photography, sewing clothes, stitching and now also making jewelry and accessories. But always a little edgy. Rock 'n Roll, baby!

Shop policies

Last updated on May 23, 2018
A traditional holiday in Mexico is 'Dias de los Muertos', or ´Day of the Dead´. The souls of the dead return on the 1st November (all the children) and 2nd November (adults).
Life is celebrated by using colourful motifs such as flowers and sugar skulls. These motifs are a big part of my inspiration for my designs.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You can only return if an item is damaged or completely different to the description in the online store.

Furthermore, you can contact us in doubt about the size, color, weight etc. of a particular product.
I try to give the best possible description of the products, however, slight differences may occur in color, size, etc. because they are handmade products.

Returns are always at the expense of the customer.
You can only return when there has been contact between you and us, so do not send stuff back on their own without prior contact.
Payment
Please use Paypal, Direct Checkout or iDEAL to pay for your order. Payment must be received within 48 hours of purchase or the sale will be cancelled.
Shipping
I use the standard Dutch postal system, Post NL, sending First Class.

Alternative delivery adress
If you want your order dispatched to an address other than the one that is listed on the invoice, please provide the address in 'Note to Seller'.

Track & Trace
I do not add insurance or tracking to any shipment. Feel free to ask me for Track & Trace while ordering. Costs are for the buyer.
Please be aware that for some destinations the postal service will not allow me to add insurance or tracking. If you request tracking and it's not possible, I'll let you know.
I cannot be responsible for items lost in the post if Track & Trace was not requested, sorry. Any questions, just ask!

Taxes & Fees
Please be aware that some destination countries charge taxes or fees on the item at Border Control, which are the responsibility of the buyer. Of course I do my best to be as accurate as possible with prices. We don't want any nasty surprises!
Additional policies and FAQs
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on OneDrive as the legal basis for the transfer, as OneDrive is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at missfrauque [!at] hotmail.com. Alternately, you may mail me at:
Frouke van Overveld Boschdijk 500 5622PD Einhoven The Netherlands