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missmoustache

Cat Collars to Purr for!!

823 Sales

missmoustache

Cat Collars to Purr for!!

823 Sales On Etsy since 2008

0 out of 5 stars
(438)

Announcement   Due to shipping problems, Miss Moustache will be closed for a few weeks. Please don't hesitate to contact us if you have any questions in the meantime.

Announcement

Due to shipping problems, Miss Moustache will be closed for a few weeks. Please don't hesitate to contact us if you have any questions in the meantime.

missmoustache

Contact shop owner

missmoustache

Items

No items listed at this time

Reviews

No reviews in the last year

Anonymous on Oct 19, 2011

1 out of 5 stars

Never received collar after 3 months. No answer to my message. Waiting for a reply from seller's new website. Etsy shop is now closed, afraid my money is gone.

Anonymous on Aug 17, 2011

1 out of 5 stars

Purchased 6-15, contacted seller 6-28 inquiring about shipping as status still states: paid. They responded 7-4 stating the postal service was on strike & item was shipped, should arrive shortly. I contacted them again 8-1 and received no response. Bottom line, obviously there are some issues going on with this seller. Save yourself a massive headache and buy elsewhere. Not able to dispute through paypal either. Awesome.

Anonymous on Aug 3, 2011

1 out of 5 stars

Anonymous on Aug 3, 2011

1 out of 5 stars

Still have yet to receive my purchase nearly 2 months later. Repeated attempts to communicate with seller went unanswered until I registered a complaint through paypal. And even then, it was clear she had not actually read my messages. I hate to leave negative feedback, but this whole transaction was a headache. Buy elsewhere.

View all 438 reviews

Shop policies

Last updated on February 23, 2011
We at Miss Moustache take pride in the fact that all products are handmade which makes them truly unique!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Paypal
We ONLY accept paypal as method of payment
*PAYMENTS MUST BE MADE VIA PAYPAL WITHIN 5 BUSINESS DAYS OF THE PURCHASE - ORDERS WILL BE CANCELED AFTER THAT PERIOD.
This payment option is the safest and most secure method. To ensure your information remains confidential, all payments are process through Paypal using 128 bit SSL (Secure Socket Layer) encryption. This means that all your financial information will not be viewed or stored by us in any way. Any page that asks you for personal information is highly secure.
Shipping
All orders are shipped by regular Canadian Postal Service within 10 business days from the time we receive your payment. All our products are wrapped to prevent damage and we will not be held responsible for lost or damaged products once the product is posted. Please find below the shipping rates as well as estimated time of delivery (these delivery estimates are for reference only; we cannot guaranty that your purchase will arrive in a timely matter once it is shipped). International buyers are responsible for any duties and tariffs that may incur.

Estimated time of delivery
Canada 4 to 8 business days
United States 7 to 15 business days
International 10 to 21 business days
* If you are in a rush, please contact me and we can look at alternative methods of shipping (additional costs may apply).
Refunds and Exchanges
All sales are final due to the nature of the product. However if you feel that an item that has not been used/worn is damaged or faulty please contact me and we can discuss a replacement or alternate product depending on stock available. We are not responsible for the purchase by the client of the wrong collar, harness or leash size.
Additional policies and FAQs
Privacy
Miss Moustache understands how crucial the protection of all personal information is. Your confidential details will be used solely for the purpose of customer service and shipping. No personal information will ever be shared, lent or sold to another party.

Pricing
All prices are shown in US Dollars (USD). We reserve the right to change the price at any time without notice.